Technical Support and Warranty
SIIG
’
s
Online Support
has answers! Simply visit our web site at
www.siig.com
and click
Support
. You
can also submit questions online and a technical support analyst will promptly respond.
SIIG offers a 1-year manufacturer warranty with this product. This warranty covers the original
purchaser and guarantees the product to be free of any defects in materials or workmanship for one (1)
year from the date of purchase of the product. SIIG will, at our discretion, repair or replace (with an
identical product or product having similar features and functionality) the product if defective in materials
or workmanship. This warranty gives you specific legal rights, and you may also have other rights which
vary from state to state. Please see our web site for more warranty details.
If you encounter any problems with this product, please follow the procedures below:
A) If it is within the store's return policy period, please return the product to the store where you purchased from.
B) If your purchase has passed the store's return policy period, please follow the steps below to have the product
repaired or replaced.
Step 1:
Submit your RMA request.
Go to
www.siig.com
, click
Support
, then
REQUEST A PRODUCT REPLACEMENT
to submit a
request to SIIG RMA or fax a request to 510-657-5962. Your RMA request will be processed, if the
product is determined to be defective, an RMA
number
will be issued.
Step 2:
After obtaining an RMA number, ship the product.
•
Properly pack the product for shipping. All accessories that came with the original package
must be included.
•
Clearly write your RMA number on the top of the returned package. SIIG will refuse to accept
any shipping package, and will not be responsible for a product returned without an RMA
number posted on the outside of the shipping carton.
•
You are responsible for the cost of shipping to SIIG. Ship the product to the following address:
SIIG, Inc.
6078 Stewart Avenue
Fremont, CA 94538-3152, USA
RMA #:
•
SIIG will ship the repaired or replaced product at no cost to the customer.
About SIIG, Inc.
Founded in 1985, SIIG, Inc. is a leading manufacturer of IT connectivity solutions (including Serial ATA and Ultra
ATA Controllers, FireWire, USB, and legacy I/O adapters) that bridge the connection between Desktop/
Notebook systems and external peripherals. High quality control standards are evident by the overall ease of
installation and compatibility of our products, as well as one of the lowest defective return rates in the industry.
SIIG products can be found in computer retail stores, mail order catalogs, through major distributors, system
integrators, and VARs in the Americas and the UK, and through e-commerce sites.
PRODUCT NAME
MHL Micro USB to HDMI Adapter Cable
MHL Micro USB to HDMI Adapter Cable is a trademark of SIIG, Inc. SIIG and the SIIG logo are registered
trademarks of SIIG, Inc. All other names used in this publication are for identification only and may be
trademarks of their respective owners.
September, 2013 Copyright © 2013 by SIIG, Inc. All rights reserved
