SILENCE S02 LS, User Manual

Page 1: ...31 05 2021 Copyright SILENCE Urban Ecomobility USER MANUAL V002 ...

Page 2: ... model has a maximum speed of 45 km h and its battery has a range of 52 km 2 kWh battery or 149 km 5 6 kWh battery offering a high range in cities saving approximately 85 on fuel when compared with combustion engine motorcycles The new zero emission scooter is packed with technology features and has an attractive design to ensure a safe modern and silent urban driving experience The best way to ac...

Page 3: ...ion printing Scutum Logistic S L reserves the right to make changes at any time and without prior notice without incurring any obligation No part of this manual may be reproduced without written authorisation The images in this manual may show optional accessories installed not included in standard models as well as elements with colours that may differ in real life If you experience an incident w...

Page 4: ...cooter designed to be used only on roads carrying at most the driver and one passenger It is also important to respect the maximum load indicated in the Carrying loads section Respect your limits while driving Take your personal abilities and the road conditions into account in order to drive safely Do not overestimate them and leave room for the unexpected Do not drink or take drugs before drivin...

Page 5: ...usness We recommend using full face helmets that cover the whole head over open face helmets jet or three quarter helmets in light bright colours or with reflector strips that are lightweight and fit properly Protect your eyes Always use eye protection either the visor of the helmet or the appropriate glasses Other garments Wear stiff boots and leather gloves to protect your feet ankles and hands ...

Page 6: ...arry Recommendations Distribute the load evenly on the scooter and try to keep it as close to the centre as possible Make sure the load is firmly strapped down and avoid carrying loose objects Always make sure tyres are properly inflated and adjust the rear suspension to suit the specific load in each case 4 Accessories and modifications We recommend using only original SILENCE accessories as they...

Page 7: ...number chassis number 9 2 Production information label 9 BASIC COMPONENTS AND FUNCTIONING 10 1 Battery pack be 11 2 Motor rear wheel 11 3 Dashboard 12 4 Vehicle controls and driving 20 5 Ignition 27 6 Lighting 28 7 Seat Compartment under the seat 30 8 Stands 35 9 Rear view mirrors 35 10 Accessories 35 TECHNICAL SPECIFICATIONS 36 1 Scooter specifications chassis motor 36 2 Battery and charger speci...

Page 8: ...roper battery maintenance 47 10 Safety information regarding the battery 48 DISPOSAL AND RECYCLING 50 1 Recycling the battery pack 50 2 Recycling the scooter 50 MAINTENANCE SCHEDULE 51 1 Operations and frequency 52 2 Cleaning 52 3 Storage 53 4 Checks before driving 53 TROUBLESHOOTING 57 VEHICLE AND BATTERY WARRANTY 58 1 Delivery to buyer 58 2 Warranty terms and conditions grounds for voiding the w...

Page 9: ...ntral beam of the tubular bar section between the driver s legs This engraved code can be checked by removing the plastic cover image The VIN standard is determined in the ISO standard The VIN number must be given when ordering replacement parts 2 Production information label This scooter has a label with the chassis and approval number among other information The label is found on the front part ...

Page 10: ...The basic components user level that make up this scooter are Front fender Rear view mirrors Tail light and rear indicator lights Rear wheel motor Seat two seater version shown optional Dashboard Front wheel Side stand Battery Centre stand Rear fender Headlight and front indicator lights ...

Page 11: ...rever you want simply by taking the battery to a power source This battery pack can also be used on other scooters or even used to power other devices For more information refer to the BATTERY PACK section which describes all the features and functions of your new battery 2 Motor rear wheel On the rear wheel this scooter has a 100 electric motor with Brushless technology direct transmission and an...

Page 12: ...62 Copyright SILENCE Urban Ecomobility 3 Dashboard The dashboard provides you with all of the information you need about the scooter in order to drive it It features an LCD screen 2 buttons SET and INFO and 10 hazard lights which are explained below ...

Page 13: ... SILENCE Urban Ecomobility a LCD display Charge level indicator The top of the display shows the battery s state of charge SoC This is shown as a percentage so when the battery is completely discharged it will read 0 and when it is fully charged it will show 100 ...

Page 14: ...tery OUT being used or into it IN regenerated through the motor brake or charging Ambient temperature On the top right the ambient temperature is displayed in Celsius or Fahrenheit depending on the settings It shows both positive and negative temperatures Current time Just below that the current time is displayed battery data The time can be shown using the 12 hour or 24 hour clock system ...

Page 15: ...nt driving mode ECO or CITY Estimated remaining range Below the driving modes there is information about the remaining range in kilometres or miles This is approximate and depends on the driving mode and current use of power Speedometer In the middle on the right under the SILENCE logo the scooter s current speed is shown It can be set to kilometres per hour or miles per hour ...

Page 16: ...utton you can switch between TEMP BAT of the battery pack battery pack temperature TEMP ENG of the motor motor temperature TEMP INV of the inverter inverter temperature Press INFO once to display TRIP1 Partial odometer 1 indicates the kilometres miles travelled since the last time it was reset Holding down the INFO button you can switch between KM MI kilometres miles travelled AVG average speed fo...

Page 17: ...harging side stand out etc or operating errors which start with 0x If the latter appear please contact your SILENCE Official Service Centre b Buttons The buttons on the dashboard are SET left and INFO right and the same on the controls on the right side of the handlebar Their functions are as follows Browsing panels Press INFO press once this will take you through the following screens with each p...

Page 18: ... will switch between hours minutes and time mode they will start flashing With the time flashing press INFO press once it will increase by one unit per press Press INFO and hold the hour will increase quickly With the minutes flashing press INFO press once it will increase by one unit per press Press INFO and hold the minutes will increase quickly With the time mode flashing press INFO press once ...

Page 19: ...es on when the scooter has done all the necessary checks and it is ready to drive Side stand or kickstand light It comes on when the stand is out Driving is not permitted with the stand out automatic safety shutdown Temperature indicator It flashes when a component is approaching its permissible upper or lower limit It stays on when it exceeds it Motor 100ºC int 110ºC fix Inverter 70ºC int 80ºC fi...

Page 20: ...Urban Ecomobility 4 Vehicle controls and driving Dashboard Brake fluid tank Reverse gear button Brake fluid tank Rear view mirror Rear view mirror Brake Throttle Hazard light INFO MODE Ignition Carry hook Horn Power socket USB Indicator lights switch Lights switch Brake ...

Page 21: ...rative brake it can be activated by lightly pressing each lever using it without needed to apply the mechanical brake Then both brakes are activated together Using the regenerative brake helps braking while maintaining battery charge The regenerative brake applied depends on the driving mode selected see MODE o The regenerative brake is activated when either of the two levers is pressed This syste...

Page 22: ...S o Position 1 push button press down to return to the central position FLASHING It allows you to flash high beam when it is pressed as a warning to other drivers on the road o Position 2 switch remains in position 2 top HIGH BEAM is added to the lights in the central position When high beam is on the blue light below will come on in the dashboard Reverse gear button Lights switch Indicator lights...

Page 23: ...s the central white button to reset the switch position and turn the indicator lights off Horn Press the button with the horn symbol to honk the horn Reverse gear switch This scooter has a reverse gear To use this function press the green button behind the lift brake lever and while pressing it accelerate smoothly The following hazard light will come on in the dashboard and make an intermittent be...

Page 24: ...er o Position 2 push button returns to the neutral position WARNINGS Switches the indicator lights on and off on both sides at the same time A beeping sound will be made with each flash of the indicator light You can switch on your hazard lights and leave them on with the key out of the ignition To do so switch them on with the key in and then remove it After they have been switched off they can t...

Page 25: ...r a chime The sidelights will also switch on the rear sidelights go on automatically when you turn the key to ON o Mode selector this scooter has two different driving maps which can be selected with the MODE button These are o CITY default mode in which the scooter starts which offers the best performance features It does not use the regenerative brake o ECO this mode is for more relaxed driving ...

Page 26: ...O mode to CITY mode When switching between modes the name of the next mode will flash on screen for a few seconds and will stop flashing when it is chosen For safety reasons power will be limited in any of the following cases as a self protection measure To prevent this the power will be reduced gradually when you reach these values Tbat 60 ºC Tmot 110 ºC Tinv 80 ºC ...

Page 27: ...ctions are locked but the handlebar isn t the scooter can be moved You can work on the scooter safely c ON On All functions are ready to be used The scooter is ready to be driven if you hold the MODE button pressed until READY appears on the speedometer and the green drive light D comes on In this position the key cannot be removed d SHUT Guard closed Insert the top slotted end of the hey into the...

Page 28: ...trols and driving section There are no light bulbs to change The various lighting groups are a Headlight Includes high beam top low beam bottom and side lights perimeter semi circles b Front and rear indicator lights The indicator lights are found on both sides of the headlight and tail light c Tail light The LED module is hosted on the top of the scooter which groups the rear side braking and reg...

Page 29: ...rds high and low beam turn the screw clockwise facing the scooter headlight The screw is accessed from the two openings on both sides of the front fender The adjustment screw is in a place that is not easy to access if you cannot manage to adjust it yourself please take the scooter to your nearest SILENCE Official Service Centre ADJUSTING THE LIGHT BEAM POSITION DOWN To adjust the light beam posit...

Page 30: ...available for your S02 LS In both cases the seat is opened with the scooter s key which must be inserted into the lock and turned clockwise To close it lower it and press on the seat until it is locked Make sure it is locked before you start driving There is a small storage tray 3L under the seat where you will find the following elements explained below IEC connector OBD connector Fuse box Batter...

Page 31: ...f 62 Copyright SILENCE Urban Ecomobility b Removing the battery To remove the battery pack easily in just a few seconds follow these steps with the scooter on the centre stand The model shown may not correspond to the model described in the manual ...

Page 32: ...ly press it inwards towards the battery Use the key in the ignition to release it IMPORTANT Never remove or insert the battery pack when the scooter is charging or with the key in the ignition Make sure not to unfold the handle before pulling the pack out unfold it after the battery has been removed from the scooter The wheels and base of the pack slide out and fold up automatically when you remov...

Page 33: ... in the scooter the part of the Multicontact connector that is on the scooter must be covered with the rubber cap designed for this purpose The goal is to protect it while it is disconnected WARNING do not put the protective cap on while the scooter is plugged in and never get the connector wet even with the cap on ...

Page 34: ... 2A fuse to protect the USB port F2 Orange yellow 5A fuse protecting the power source for lights horn etc 12 VDC VDC socket F3 Grey black 2A fuse protecting the DC DC converter 60 VDC VDC inlet F4 Grey black 2A fuse protecting the inverter MCU F5 Grey black 2A fuse protecting the second 60 VDC VDC inlet installed on some versions F6 Orange yellow 5A fuse protecting the second 12 VDC VDC outlet ins...

Page 35: ...the leg down with your foot as you push or pull the scooter gently up or down we recommend holding the handlebar and rear handle while doing this The centre stand should be used when the ground is stable or flat and for long parking periods or servicing 9 Rear view mirrors 10 Accessories There is a wide range of accessories available to customise your S02 LS according to your needs high windshield...

Page 36: ... with a battery 2 kWh 5 6 kWh 117 130 kg MAM rear axle 172 kg Weight of the battery 2 kWh 5 6 kWh 28 41 kg FRONT WHEEL ASSEMBLY REAR WHEEL ASSEMBLY FRONT WHEEL REAR WHEEL Front rim 13 Rear rim 12 Front tyre 120 70 13 Rear tyre 120 80 12 Front tyre pressure solo with passenger 2 2 2 4 bar Rear tyre pressure solo with passenger 2 3 2 6 bar FRONT BRAKE REAR BRAKE Type Disc hydraulic combined Type Dis...

Page 37: ...Reversible regenerative motor brake Reverse gear Nominal power 1 6 kW Maximum vehicle speed 45 km h Peak power 2 2 kW Power mass ratio 0 018 kW kg ENERGY EFFICIENCY With BP 2 kWh With BP 5 6 kWh Energy consumption 55 Wh km Energy consumption 55 Wh km Environmental regulations Euro 5 Environmental regulations Euro 5 Range BP 2 kWh 52 km Range BP 5 6 kWh 149 km ...

Page 38: ...his could cause it to catch fire Avoid all contact with water o If there is any indication or you suspect the battery pack has been used improperly or has fallen do not plug it in Call a SILENCE Official Service Centre as this could be LIFE THREATENING A battery fire can be put out with water a CO2 fire extinguisher or class D fire extinguisher unless the battery is plugged in or near other batter...

Page 39: ...als Lithium ion cells Weight 28 kg 41 kg Unfolded height 870 mm Box height 270 mm Wheel width 330 mm Box depth 440 mm Nominal voltage of the battery 51 VDC Storage temperature no charge 20 to 45ºC max 0 to 25 ºC recommended Operating temperature 0 to 45ºC charging 10 to 60ºC use discharged Housing material Aluminium and PC Max charging current 20 A 35 A Max discharge current 80 A 280 A Charger typ...

Page 40: ...pe removal system This system includes an extendible handle two wheels and a support base to use on flat horizontal surfaces To learn more about how to remove it from the scooter see the Removing the battery section b Internal charger Integrated into one of the side covers the internal 600 W charger allows the battery to be charged on the scooter or when removed using any conventional plug Schuko ...

Page 41: ...ill be shown in turquoise and then the remaining charge will be indicated as a portion of the ring lit up in green or the whole ring if the battery is 100 charged When the battery charge is low the entire ring will be shown in red CHARGING while the battery is charging a green light trail moving around the ring will alternate with a portion of the ring lit up showing the percentage of the battery ...

Page 42: ...wer many other devices o Energy IN You will find the power to charge the battery pack which at SILENCE we call Energy IN You can charge your battery in our quick charging cabinets or by plugging it directly into a normal socket WARNING only use the quick charging devices supplied by SILENCE to ensure the validity of the warranty o Energy OUT Moreover Energy OUT is for everything that can be powere...

Page 43: ...ltage from 60V to 220V It has 2 power points where you can plug in any electronic device or appliance wherever you are according to the power limits Available soon 3 Exchanging batteries available soon You will soon be able to use the SILENCE Battery Station to exchange batteries You can reserve a charged and available battery through the SILENCE APP https www SILENCE eco conectividad and exchange...

Page 44: ...n plan in case of an irregular battery status triggering preventive measures in case of power voltage or temperature spikes or losses etc In short the BMS is the battery s brain ensuring optimal performance and safety 5 Connecting the charging unit You can charge your S02 LS battery on the scooter or separately Both the scooter and the battery have an IEC male contact for the power cable The cable...

Page 45: ...nected until it reaches a temperature of 15ºC in the case of battery units with this element activated This heater works when plugged into the mains and allows the power to be transferred at the right temperature However this has an impact on the charge time which will take longer than if the temperature conditions were within the normal range For cold regions and seasons we recommend keeping the ...

Page 46: ... surpassed upper or lower warning or failure the following light will come on Temperature indicator It flashes when a component is approaching its permissible upper or lower limit It stays on when it exceeds it Motor 100ºC int 110ºC fix Inverter 70ºC int 80ºC fix Battery 50ºC int 60ºC fix 5ºC int 10ºC fix Depending on the situation the following actions should be taken Low temperature The battery ...

Page 47: ...ces to ensure proper battery maintenance The battery has a maximum service life of 1 000 cycles maintaining 80 of its capacity if it is maintained at the correct maintenance intervals and a series of recommendations are followed Make sure that the battery is not fully discharged charge it when its charge level is at around 25 of the SoC avoiding fully charging cycles and limiting the depth of disc...

Page 48: ... EXPOSE IT TO LIQUIDS AS THE GENERATION OF EXCESS HEAT MAY LEAD TO FIRE WHICH COULD BE VERY DANGEROUS QUALIFIED AUTHORISED PERSONNEL YOU MUST READ THE WORKSHOP MANUAL BEFORE REPAIRING OR REPLACING THE BATTERY NEVER OPEN THE BATTERY BOX WARNING THIS MAY BE HIGHLY DANGEROUS AND WILL TOTALLY VOID THE WARRANTY ONLY AUTHORISED PERSONNEL MAY WORK ON THE BATTERY BOX IN THE EVENT THAT SMOKE STARTS TO COME...

Page 49: ...es o Contact with skin remove contaminated clothing and flush the affected area with soap and water for at least 15 minutes Do not apply grease or ointments o Inhalation take outdoors and ventilate the contaminated area Provide oxygen or artificial respiration if necessary b Fire protection measures Extinguishing measures o The following can be used D type CO2 and dry chemical extinguishers Water ...

Page 50: ...ntainers It must be deposited at an authorised SILENCE Service Centre to ensure it is recycled properly reducing its environmental impact 2 Recycling the scooter When you need to dispose of your SILENCE scooter you must do so according to the applicable regulations and always respecting the environment For more information about recycling and disposal of your scooter please contact an authorised S...

Page 51: ...all the materials you need and a clear idea of what you are going to do If your S02 LS is involved in an accident request an inspection of the main components by a SILENCE Official Service Centre Failure to properly maintain the scooter correctly follow instructions or resolve a problem before driving could cause an accident in which there is a SERIOUS RISK OF INJURY OR DEATH Always follow this sc...

Page 52: ... that the pressure is as indicated in section Scooter specifications chassis motor Every week Lights Clean any hardened dirt with a soft sponge As needed Display Clean with a soft sponge to remove any insects or dirt Every day of use 2 Cleaning Clean the scooter as indicated in the previous section As with any vehicle it is important to clean it regularly to keep it in good condition It is the use...

Page 53: ... o Check the scooter to make sure there have not been any problems in the past o A cover protects your scooter from the elements and is a good investment o Put some kind of protection on the floor to protect from any leaks 4 Checks before driving c Charge level Check the charge level on the LCD screen If it is too low recharge the battery before using your scooter d Lamps and indicator lights Repl...

Page 54: ...s on the rear tyre since the motor is housed inside this tyre It is important to remember that this vehicle has more weight on the rear wheel than conventional vehicles those without an in wheel motor so the rim or motor can be affected when going over kerbs potholes or road humps if travelling at the same speed as a conventional vehicle WARNING If you go over kerbs potholes or road humps at high ...

Page 55: ...er and seek medical attention quickly Brake pads When the brake pads are less than 1 mm thick they are less effective Consult your point of sale for replacements Brake levers If there is too much play on the brake levers but the brake pads are still in good condition take the scooter to the official point of sale as soon as possible to have it checked After the D icon lights up scooter ready to dr...

Page 56: ...left and right brake levers can be adjusted for greater driving comfort The adjustment device is mounted on the brake levers Rotate the adjustment device forwards or backwards to adjust the position of the brake levers WARNING The brake lever adjustments only affect the lever position and have no effect on the braking power or range ...

Page 57: ...cooter to the nearest official distributor The scooter will not start Key not in the ignition The scooter is charging The battery is dead Damaged fuses Check that the key is in the ignition Wait for the battery to charge and disconnect the charger Charge the battery fully Replace damaged fuses If the problem persists take the scooter to the nearest official distributor The battery will not charge ...

Page 58: ...r This document is the basis for processing any warranty claims warranty claims cannot be processed if the documents are not filled in properly or are incomplete VIN Vehicle Identification Number Full name Address City Town Postcode Country Telephone Mobile phone e mail Date of delivery Distributor number ...

Page 59: ... are not among the original features certified expressly by the manufacturer provided that the problem is associated with the modification d The vehicle has been used in sporting competition e The operations maintenance and service instructions set out in this manual have not been followed WARNING Normal use definition At least once a week for a minimum of 10 hours Normal use The scooter should be...

Page 60: ... passed at the same time The number of kilometres between inspections of the scooter and battery is shown automatically on the scooter s display the screen will show a spanner icon to indicate that it is time for an inspection based on the kilometres travelled and is as follows first inspection at 1 500 km second at 5 000 km third at 10 000 km and subsequent inspections every 5 000 km Inspections ...

Page 61: ...ECTION INFO km 9th INSPECTION INFO km NEXT INSPECTION BEFORE 1 year 5 000 km NEXT INSPECTION BEFORE 1 year 5 000 km or km or km must be greater than must be greater than must be greater than must be greater than 3rd INSPECTION INFO km 10th INSPECTION INFO km NEXT INSPECTION BEFORE 1 year 5 000 km NEXT INSPECTION BEFORE 1 year 5 000 km or km or km must be greater than must be greater than must be g...

Page 62: ...MU_S02 LS_EN S02 LS User Manual V002 Page 62 of 62 Copyright SILENCE Urban Ecomobility ...