TROUBLESHOOTING
Occasionally, a problem is minor and a service call may not be necessary - use this trouble shooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby’s toll free number
1-800-263-2629.
1) The ice maker does
not operate
2) The ice is not big
enough or melts too
quickly
• Not plugged in
• The appliance is turned off
• No power to unit
• The ambient temperature is too high
• The door is opened too often or the
door is ajar
• Dirty condenser
• Incorrect mode is selected
3) Ice maker alarm
• External water tank is full
• Not enough water
4) Vibrations
• Ice maker not level
5) Noise
• The ice maker is not level
• The rattling noise may come from the
fl ow of the refrigerant, which is normal
• As each cycle ends, you may hear
gurgling sounds caused by the fl ow of
refrigerant in your ice maker
• Contraction and expansion of the inside
walls may cause popping and crackling
noises
• The ice dispensing during every cycle
may cause some noise
• The constant water fl ow noise is a
normal function of the unit.
6) Water leakage from
ice maker
• The water inlet pipe in the back is too
loose
• The water outlet pipe in the back is too
loose
PROBLEM
POSSIBLE CAUSE
SOLUTION
• Make sure the appliance is
plugged in and turned on.
• Replace fuse or reset circuit
breaker
• Reduce ambient temperature
• Make sure the door is closed
and is only opened when
necessary. Ensure that the
gasket is sealing against the
cabinet.
• Remove the front bottom kick
plate from the unit and using a
vacuum, clean the area of the
condensor.
• Select the correct ice size mode
• Refer to page 7
• Refer to page 7
• Make sure fl oor is level
• Adjust leveling legs
• Make sure fl oor is level or
adjust leveling legs
• TIghten water inlet pipe
• Tighten water outlet pipe
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