Silicon Graphics COPAN 400T/TX, Service Manual

Page 1: ...COPAN 400T TX Service Manual Part CPR02858 Revision Level A01 August 2010 ...

Page 2: ... recording for any purpose without the express written permission of SGI International Inc This document is provided for information only SGI International Inc makes no warranties of any kind regarding the software or the COPAN 400T TX except as set forth in the license agreement The software and the COPAN 400T TX are the exclusive property of SGI International Inc and are protected by United Stat...

Page 3: ...e Architecture 2 3 Application Processor Subassembly 2 4 Application Processor 2 4 Fibre Channel HBAs in Application Processor 2 5 Fibre Channel HBA Enumeration in the OS 2 5 VTL Operating System 2 6 VTL Application Software 2 6 VTL Fibre Channel Cabling 2 7 Network Power USB and Serial Cabling 2 12 CHAPTER 3 APPLICATION PROCESSOR FEATURE INSTALLATION Overview 3 2 400T TX System Layout 3 2 What Yo...

Page 4: ...Installation 4 4 Gather WWPNs 4 5 Edit copan conf File 4 6 Uploading the AOR File 4 9 About AOR 4 9 How to Upload the AOR File to the Shelf 4 10 Step 1 Upload the AOR 4 10 Step 2 Update the AOR 4 10 Post Installation Steps 4 11 CHAPTER 5 VTL CONFIGURATION Facility Connection 5 2 External Management Network Connection 5 2 Fibre Cable Connections 5 3 System Configuration 5 4 Execute a Trace of the S...

Page 5: ... 11 Replacing Fibre Channel HBAs in the Application Processor 6 13 Overview 6 13 Fibre Channel HBA Enumeration in the OS 6 13 Hot Swappable 6 14 Required for this Procedure 6 14 Prepare the Cabinet 6 14 Replacing the HBAs 6 14 Powering On 6 18 Replacing a Fan in the Application Processor 6 19 Overview 6 19 Hot Swappable 6 20 Required for this Procedure 6 20 Prepare the Cabinet 6 20 Replacing the F...

Page 6: ...6 COPAN 400T TX Service Manual ...

Page 7: ... Tape Library VTL Service Manual 1 1 1 400M Service Manual vs VTL Service Manual 1 2 Other VTL Documentation 1 1 1 400M Service Manual vs VTL Service Manual 1 2 1 VTL System Administrator Guide 1 3 Other 400 Series Documentation 1 3 1 400M Service Manual 1 3 2 Online Help 1 4 Enhanced MAID Technology 1 5 SGI COPAN VTL Products and Options 1 5 1 SGI COPAN 400T 1 5 2 SGI COPAN 400TX ...

Page 8: ...hooting guidelines This guide is intended for a service engineer with experience servicing and repairing storage and communication equipment and troubleshooting subsystems on the network 1 1 1 400M Service Manual vs VTL Service Manual The VTL Service Manual only covers how to service the VTL feature it does not cover basic 400M service actions For basic service procedures for the 400 series cabine...

Page 9: ... the technical advantages of MAID Technology to create intelligent storage solutions at the enterprise level We ve taken the advantages of MAID and enhanced them to create products that are truly unprecedented in the storage industry With SGI COPAN s application driven enhanced MAID platform only a maximum of 25 50 of the drives are powered on at any time This platform was purpose built for the ch...

Page 10: ...y offers the following products and options for the COPAN 400T TX VTL series 1 5 1 SGI COPAN 400T The SGI COPAN 400T provides a robust backup restore solution that gives you more reliable backups and faster restores than automated tape libraries Data is better protected than with tape and there is complete online access to all critical data 1 5 2 SGI COPAN 400TX The SGI COPAN 400TX provides the sa...

Page 11: ... an overview of the COPAN 400T TX architecture as well as cabling diagrams In this Chapter 2 1 Architecture Overview 2 2 VTL Feature Architecture 2 3 Application Processor Subassembly 2 4 VTL Fibre Channel Cabling 2 5 Network Power USB and Serial Cabling ...

Page 12: ...on for disk and tape storage POWER MANAGED RAID software DISK AEROBICS software Three tiered architecture Each cabinet contains Up to 8 shelves per cabinet 8 canisters per shelf 14 SATA drives per canister Up to 64 canisters per cabinet Up to 896 drives per cabinet 5 spare drives per shelf For more information on the basic 400 series architecture and system layout refer to the 400M Service Manual ...

Page 13: ...tion to the basic components that comprise the 400M cabinet the COPAN 400T TX platform also contains the following subcomponents Application Processor VTL Cabling For more information on the basic 400 series architecture and system layout refer to the 400M Service Manual ...

Page 14: ...ation processor is the server that runs the VTL software This provides the interface between the SAN clients and the SGI COPAN storage subsystem The HBA performs low level I O functions with minimal involvement from the controller and controller processors APPLICATION PROCESSOR FRONT VIEW APPLICATION PROCESSOR COMPONENTS REAR VIEW Console Video eth2 eth3 RMM3 eth1 eth0 PS1 PS2 ...

Page 15: ... values from 100 to 109 The host connections will be the highest enumeration values while the shelf connections will be the lowest enumeration values For example if you have a two shelf system with three HBAs with dual ports in the application processor the ports connected to the shelves will be enumerated as 100 and 101 and the ports connected to the four hosts will be 102 103 104 and 105 If you ...

Page 16: ... 400T TX Service Manual 2 3 4 VTL Operating System The VTL Application Processor runs CentOS Linux operating system 2 3 5 VTL Application Software The VTL Application Processor runs the VTL Application Software ...

Page 17: ... Processor Fibre Channel Cabling Diagram on page 8 Figure 400TX Two Application Processors Fibre Channel Cabling Single Shelf Controller Single Port on page 9 For more detailed instructions refer to Labeling and Cabling Instructions and Diagrams for the 400 Series VTL specific cabling DOC00482 For more information about the 400M cabinet cabling refer to the 400M Service Manual ...

Page 18: ... FC1 SH0 SC1 FC0 SH0 SC0 FC1 SH0 SC0 FC0 AP0 VTL0 AP0 F0 AP0 F1 AP0 F2 AP0 F3 AP0 HBL T1 AP0 HBL T2 AP0 HBL M1 AP0 HBL M2 AP0 HBR M2 AP0 HBR M1 AP0 HBR B2 AP0 HBR B1 AP0 HBR T1 AP0 HBR T2 AP0 HBR T3 AP0 HBR T4 Fibre SC1 FC0 FC1 NIC SH1 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH2 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH3 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH4 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC ...

Page 19: ... SH0 SC0 FC0 AP0 VTL0 AP0 F0 AP0 F1 AP0 F2 AP0 F3 Fibre SC1 FC0 FC1 NIC SH1 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH2 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH3 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH4 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH5 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH6 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH7 48VDC SC0 FC0 FC1 NIC AP1 VTL1 AP1 HBL T1 AP1 HBL T2 AP1 HBL M1 AP1 HBL ...

Page 20: ...P0 F3 AP0 HBL T1 AP0 HBL T2 AP0 HBL M1 AP0 HBL M2 AP0 HBR M2 AP0 HBR M1 AP0 HBR B2 AP0 HBR B1 AP0 HBR T1 AP0 HBR T2 AP0 HBR T3 AP0 HBR T4 Fibre SC1 FC0 FC1 NIC SH1 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH2 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH3 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH4 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH5 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH6 48VDC SC0 FC0 FC1 NIC SC1 ...

Page 21: ...F0 AP0 F1 AP0 F2 AP0 F3 AP0 HBL T1 AP0 HBL T2 AP0 HBL M1 AP0 HBL M2 AP0 HBR M4 AP0 HBR M3 AP0 HBR M2 AP0 HBR M1 AP0 HBR T1 AP0 HBR T2 AP0 HBR T3 AP0 HBR T4 Fibre SC1 FC0 FC1 NIC SH1 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH2 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH3 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH4 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH5 48VDC SC0 FC0 FC1 NIC SC1 FC0 FC1 NIC SH6 48VDC SC...

Page 22: ...assignments for the 400T TX cabinet Figure 400T TX Power Network USB and Serial Cabling Diagram on page 13 applies for 400TX If deploying a 400T system this diagram also applies however disregard the cabling for the Shelf Controller 1 SC1 on each shelf and for the second application server Figure 400T TX Power Bay Cabling on page 14 shows the power bay cabling ...

Page 23: ...B0 AC0 PB1 AC1 PB1 AC0 Network DC power USB AC power SERIAL KVM power AP1 N2 AP1 N3 PB0 PB1 PB0 DC0 PB0 DC1 PB1 DC0 PB1 DC1 SVC PORT A AP0 N1 AP0 N2 AP0 N3 AP0 N0 EM0 USB1 USB2 KVM SERIAL EM1 AC PS 1U PSM Server KVM USB back USB panel mount ports located at the front and the back of the cabinet They allow USB devices to be connected to the PSM AC spliter SC1 FC0 FC1 NIC SH2 48VDC SC0 FC0 FC1 NIC S...

Page 24: ...AC0 PB1 AC1 PB1 AC0 1 PB1 AC0 2 PB1 AC1 1 PB1 AC1 2 PB1 AT 1 PB1 AT 2 PB1 AT 3 PB1 AT 4 PB0 AC1 line cord PB0 AC0 line cord AP0 PS1 AP1 PS1 AP0 PS2 AP1 PS2 NET PWR PSM PWR PB1 AC1 line cord PB1 AC0 line cord KVM PWR Power Bay 0 PB0 cable connections All systems are pre wired with these AC cables Power Bay 1 PB1 Is only installed if 5 or more shelves are installed ...

Page 25: ...on and configuration In this Chapter 3 1 Overview 3 2 Step 1 Remove the Blank Panel 3 3 Step 2 Install the Rails in the Cabinet 3 4 Step 3 Install AP0 on the Rails 3 5 Step 4 Install Cable Management Arm for AP0 3 6 Step 5 Install AP1 on the Rails and Install the Cable Manage ment Arm for AP1 3 7 Step 6 Connecting the Cables for AP0 3 8 Step 7 Connecting the Cables for AP1 ...

Page 26: ...Processors it is recommended that you fully install AP0 first and then install AP1 3 1 1 400T TX System Layout If performing a 400T installation only Application Processor 0 AP0 will be installed If performing a 400TX or a 400TX with Failover installation Application Processor 0 and Application Processor 1 AP1 will be installed APPLICATION PROCESSOR LOCATIONS IN THE 400M CABINET Application Proces...

Page 27: ...COPAN 400T TX Service Manual 3 3 3 1 2 What You Need For each Application Processor being installed Application Processor Rails Cable Management Arm Velcro straps and tie wraps Screwdriver ...

Page 28: ...panel at the front of the cabinet 1 Using a screwdriver unscrew the four screws that hold the blank panel in place BLANK PANEL LOCATIONS IN THE CABINET 2 Set the blank panel and screws aside 3 If installing two Application Processors remove both panels Blank Panel for AP1 Blank Panel for AP0 ...

Page 29: ...inet 1 Unpack the rail kit from the packaging You should have the following components Two sets of rails left and right Three cage nuts used for the cable management arm THE APPLICATION PROCESSOR RAILS 2 The rails have inscriptions indicating which one is left and which one is right as well as the front and back THE INSCRIPTION ON THE RAILS ...

Page 30: ...e bottom square tab of the rail will be inserted in the bottom most square hole When installing AP1 the bottom of the rail will be inserted in the seventh square hole from the bottom RAILS FOR AP0 MOUNTED IN THE FRONT LEFT SIDE OF THE CABINET AS YOU ARE FACING THE FRONT 4 At the back of the cabinet remove the I O panel cover by unscrewing the four thumbscrews I O PANEL THUMBSCREWS Thumbscrews ...

Page 31: ...When installing AP1 the square tab at the bottom of the rail will be inserted in the seventh square hole RAILS FOR AP0 MOUNTED IN THE BACK LEFT SIDE OF THE CABINET AS YOU ARE FACING THE FRONT 6 At the front of the cabinet insert the front of the right side rails in the square holes 7 At the back of the cabinet pull out the cable bundles for AP0 and AP1 Make sure that the cable bundle for AP0 is ro...

Page 32: ...in the square holes 9 Install the three cage nuts in the three holes above the rail These will be used for the cable management arm later RAILS AND THREE CAGE NUTS IN THE RIGHT SIDE RAILS 10 The two rails are now installed LEFT SIDE RAILS FOR AP0 INSTALLED IN THE CABINET 11 Repeat this procedure for Application Processor 1 if applicable ...

Page 33: ...is highly recommended that two people lift the server 1 In the cabinet fully extend the rails 2 Next lift the server up line up and insert the bolts on the sides of the application processor into the holes in the extended rails 3 Lock into place INSTALLING AP0 ON THE EXTENDED RAILS ...

Page 34: ...3 10 COPAN 400T TX Service Manual 4 Release the two safety latches on either side of the rails and push the server into the cabinet AP0 INSTALLED IN THE CABINET ...

Page 35: ...nagement Arm for AP0 The cable management arm holds all cables plugged into the server You will need The Cable Management Arm assembly including velcro strip and screws A short screwdriver CABLE MANAGEMENT ARM PARTS 1 Cut the Velcro strip into eight equal pieces ...

Page 36: ...3 12 COPAN 400T TX Service Manual 2 Insert seven of those velcro pieces into the slots on the cable management arm Reserve the eighth strip for later ATTACHING THE VELCRO TO THE CABLE MANAGEMENT ARM ...

Page 37: ...abinet using the three cage nuts that were previously installed during the rail installation 4 Elevate the right end of the cable management arm before fully tightening the screws to ensure that it is level THE THREE SCREWS IN THE CABLE MANAGEMENT ARM BRACKET 5 At the front of the cabinet pull out AP0 all the way and remove the top cover ...

Page 38: ... cable management arm to the back grill of the server This will connect the arm to the server allowing it to move back and forth as the server moves TIE WRAP CONNECTING THE ARM TO THE BACK OF THE SERVER CABLE MANAGEMENT ARM INSTALLED AND EXTENDED 7 Replace the Application Processor cover ...

Page 39: ...ep 5 Install AP1 on the Rails and Install the Cable Management Arm for AP1 If applicable repeat the following two procedures for AP1 3 4 Step 3 Install AP0 on the Rails on page 3 9 3 5 Step 4 Install Cable Management Arm for AP0 on page 3 11 ...

Page 40: ...wer cables from the power bay to prevent the server from booting up once the power cord is connected to the server 2 Connect the AP0 cables fibre ethernet etc to the back of the Application Processor Refer to DOC00482 for labeling instructions 3 Pull the cables into the cable management arm wrapping the velcro around the cables to hold them in place CABLE MANAGEMENT ARM WITH CABLING AND VELCRO ...

Page 41: ...ro in half and use it to wrap the fibre cables at the joints in the arm This will protect the fibre cables when the arm bends FIBRE CABLE JOINTS WRAPPED IN VELCRO 5 Push and pull the server in and out to verify that the arm has the ability to articulate Joint Joint ...

Page 42: ...st connections run the appropriate fibre cables to the inside of the left side of the I O Panel 2 For Shelf connections run the appropriate fibre cables to the outside of the right side of the I O Panel via the pass through openings in the panel SHELF CONNECTIONS GOING TO OUTSIDE OF RIGHT SIDE OF I O PANEL 3 Once all cabling is complete push the application processor into the cabinet and reconnect...

Page 43: ...e Manual 3 19 3 8 Step 7 Connecting the Cables for AP1 1 If applicable repeat the cabling procedure for the second application processor AP1 2 Push AP1 into the cabinet 3 Reconnect the power cable in the power bay for AP1 ...

Page 44: ...3 20 COPAN 400T TX Service Manual ...

Page 45: ...pe Library VTL software If the software has already been installed on the Application Processor skip this chapter and proceed to Chapter 5 VTL Configuration In this Chapter 4 1 Overview 4 2 Application Processor Operating System Installation 4 3 VTL Software Installation 4 4 Edit copan conf File 4 5 Uploading the AOR File 4 6 Post Installation Steps ...

Page 46: ...talled for any reason NOTE The instructions in this manual describe how to perform a clean installation of the software including the OS Performing a clean installation will overwrite all data currently on the Application Processor 4 1 1 Required for the Installation To install the VTL software you will need the following Application Processor OS installation image on DVD VTL software installation...

Page 47: ...or 4 2 2 Configure the Internal Hardware RAID Controller 8 See DOC00246 for the procedure for setting up the server s internal hardware RAID controller 4 2 3 Operating System Installation 1 Insert the DVD containing the OS installation image into the DVD drive of the Application Processor 2 Reboot the Application Processor 3 Using the BMC log in to the Application Processor Refer to 4 2 1 Connect ...

Page 48: ...er It is recommended to select the default by selecting Enter 8 Configure Maximum SCSI Disk Scan The max_scsi_disk_fs parameter will force the Linux operating system to scan a fixed number of SCSI devices on boot up Select Enter to accept the current value Example Output Linux iSCSI Initiator linux iscsi RPM is not installed You can stop now and install that RPM from the Linux CD if you want to us...

Page 49: ...for each shelf connected to this Application Processor Note that Shelf 0 is located on the bottom and Shelf 7 is located on the top of the cabinet Use the following table to record this information Example Output Do you want to configure NTP Network Time Protocol service on this appliance Y or N y Example Output Revolution server supports the following target mode HBAs NOTE Revolution server only ...

Page 50: ... 6 Using the following two tables as an example and the following guidelines define each shelf that is connected to the VTL server a For each shelf definition e g Shelf0 Shelf1 etc enter the WWPNs found in the PSM GUI In the sample file below the WWPNs for Shelf 0 are 5000ed54aa268302 and 5000ed54aa268303 b For each shelf definition define the LUNs For most shelves define 26 LUNs LUN0 through LUN2...

Page 51: ...1 LUN1 2 LUN2 3 LUN3 4 LUN4 5 LUN5 6 LUN20 21 LUN21 22 LUN22 23 LUN23 24 LUN24 25 LUN25 26 Shelf1 NonCopanDrive ACSL 0 2 1 0 Example copan conf file 1TB Drives with 52 LUNs Single dual port shelf controller Shelf0 MaximumActiveLUNs 8 MaximumCOPANActiveLUNs 8 WWPN 5000ed54aa268302 WWPN 5000ed54aa268303 LUN0 1 LUN1 2 LUN2 3 LUN3 4 LUN4 5 LUN5 6 LUN46 47 LUN47 48 LUN48 49 LUN49 50 LUN50 51 LUN51 52 S...

Page 52: ...4 8 COPAN 400T TX Service Manual 8 Check the status for the shelf revolution status 9 If running stop the Revolution processes revolution stop all ...

Page 53: ...TB drive there are 52 raidsets Certain applications may require constant and instant access to data stored in the array The twenty seventh raidset in the shelf is reserved for Always On Regions AOR a section of disk that will always be spinning and available for access An AOR configuration file is used to define the mapping which is specific to the application and host WARNING No input or output I...

Page 54: ...he shelf on which the AOR will be uploaded 2 On the Shelf Page click Update Shelf 3 On the Shelf Update page click Upload AOR File to save the AOR file to the PSM server Step 2 Update the AOR 1 Once the AOR file had been uploaded select the radio button next to the correct file and click UPDATE Shelf AOR File to begin the update process ...

Page 55: ...COPAN 400T TX Service Manual 4 11 4 6 Post Installation Steps 1 Restart the Revolution processes revolution start all 2 Proceed to Chapter 5 VTL Configuration ...

Page 56: ...4 12 COPAN 400T TX Service Manual ...

Page 57: ...stem for use Some of this information is configurable by the customer from the system administration menu In this Chapter 5 1 Facility Connection 5 1 1 External Management Network Connection 5 1 2 Fibre Cable Connections 5 2 System Configuration 5 3 Execute a Trace of the System ...

Page 58: ...connect to the VTL application processor s via a remote network connection 1 Locate the Ethernet cable s installed by the customer and run the cable up through the rear left side hole in the cabinet bottom If the customer is dropping cables down from the ceiling drop the Ethernet connection cable through the hole in the top rear left side of the cabinet 2 Connect the cable to the EXT MGT port on t...

Page 59: ...he fibre cables down through the hole in the top rear left side of the cabinet 3 Connect the cables to the fibre channel ports AP0 F0 AP0 F1 AP0 F2 and AP0 F3 on the IO bulkhead per the customer connection requirements 4 For a second Application Processor route and connect the cable to the fibre channel ports AP1 F0 AP1 F1 AP1 F2 and AP1 F3 5 Dress and tie wrap the cable in place as necessary AP0 ...

Page 60: ...stem The customer may have to either reboot the host machine s or run the appropriate discover command in order to see the virtual storage devices on the system For Linux Unload reload the HBA device drivers For Solaris Run the devfsadm command For Windows Run Scan for Hardware Changes in the Device Manager 4 If the customer purchased the Import Export option perform the configuration steps in the...

Page 61: ...rt to diagnose and troubleshoot hardware errors A trace should be executed After initial installation Before servicing the system After servicing the system To execute a trace of the system 1 Start the VTL Console 2 Log in to the VTL Console 3 From the Actions menu select Compress Trace Files The trace files will be saved in the mnt other directory on the Application Processor ...

Page 62: ...5 6 COPAN 400T TX Service Manual ...

Page 63: ...hapter 6 1 Overview 6 2 Replacing the Application Processor 6 3 Replacing Power Supplies in the Application Processor 6 4 Replacing Disk Drives in the Application Processor 6 5 Replacing Fibre Channel HBAs in the Application Processor 6 6 Replacing a Fan in the Application Processor 6 7 Replacing a DIMM in the Application Processor ...

Page 64: ...ual 6 1 Overview This chapter describes how to replace the following field replaceable units FRUs The Application Processor AP Chassis Power supplies in the AP Disk drives in the AP FC HBAs in the AP Fans in the AP DIMMs in the AP ...

Page 65: ... static mat Phillips screwdriver 6 2 4 Important Notes The size of the Application Processor chassis requires two people to lift it safely 6 2 5 Prepare the Cabinet The following procedure describes how to safely shutdown the COPAN 400T TX in preparation for servicing the system 1 Have the customer stop all I O to the VTL server being serviced 2 Using the PSM KVM GUI open the VTL Console and conne...

Page 66: ...BAs in the server The HBAs must be installed in the same order as they were installed in the failed Application Processor 6 2 7 Installing the Replacement Application Processor 1 Unpack the replacement Application Processor 2 Install all HBAs in the Application Processor Make sure you are installing the HBAs in the exact locations as they were in the original server Refer to Replacing Fibre Channe...

Page 67: ...connect the browser to the BMC of the server 3 Power on the server using the BMC Power On command 6 2 9 Installing the OS and VTL Application Software 1 Install the OS and VTL software on the replacement Application Processor Refer to Chapter 4 OS and VTL Software Installation 2 Once the VTL application is up reconnect the VTL GUI and verify all resources are available ...

Page 68: ...1 Overview There are two power supplies in the Application Processor They are located in the rear right side as you are facing the back of the server Power Supply 1 PS1 is located on the top Power Supply 2 PS2 is located on the bottom APPLICATION PROCESSOR REAR VIEW POWER SUPPLY LOCATIONS PS1 PS2 ...

Page 69: ...or to be pulled out from the cabinet during replacement 6 3 5 Prepare the Cabinet The following procedure describes how to prepare the 400T TX for service 1 In VTL Console take an X Ray of the system 2 In the Service GUI take a trace of the system 6 3 6 Replacing the Power Supplies To replace the power supply 1 At the front of the cabinet unscrew the screws that secure the front of the server to t...

Page 70: ... Locate the power supply that is to be replaced Refer to the Overview section for the power supply locations 5 Unplug the power cord from the back of the power supply that is being replaced 6 Push the tab to the right PUSHING THE POWER SUPPLY RELEASE TAB TO THE RIGHT 7 Pull the power supply out from the server I O Panel Screws I O Panel Screws Power Supply Tab ...

Page 71: ...he power supply bay until it clicks into place 9 Plug the power cable into the replacement power supply 10 Replace the I O Panel cover 11 At the front of the cabinet push the server back into the cabinet 12 Replace the screws that secure the server to the front of the cabinet ...

Page 72: ... APPLICATION PROCESSOR FRONT VIEW 6 4 2 Hot Swappable Yes 6 4 3 Required for this Procedure The new disk drive ESD wrist strap Anti static mat Phillips screwdriver 6 4 4 Prepare the Cabinet The following procedure describes how to prepare for a the replacement 1 In VTL Console take an X Ray of the system 2 In the Service GUI take a trace of the system HDD1 HDD0 Not used Not used Not Used ...

Page 73: ... failed drive 2 Push in on the release button to eject the drive PUSHING IN THE RELEASE BUTTON TO EJECT THE DRIVE 3 Pull on the lever to remove the drive and driver cover from the drive bay 4 Set the drive and driver cover down on a flat surface 5 Using a screwdriver remove each of the six screws holding the drive cover to the drive ...

Page 74: ...om the drive cover 7 Place the new drive in the drive cover and replace the six screws 8 Place the replacement drive and drive cover in the drive bay 9 Push the drive in until it will go no further 10 Push the lever in to until it clicks in place Screw Locations Screw Locations ...

Page 75: ...pplication Processor the operating system will discover and enumerate the HBA ports with values from 100 to 109 The host connections will be the highest enumeration values while the shelf connections will be the lowest enumeration values For example if you have a two shelf system with three HBAs with dual ports in the application processor the ports connected to the shelves will be enumerated as 1...

Page 76: ...e VTL server being serviced 2 Using the PSM KVM GUI open the VTL Console and connect to the VTL being serviced 3 Log in and move tapes to the slots 4 Get X RAY and move to the PSM 5 Save the VTL configuration to the PSM 6 Execute the Halt command 7 Using the PSM KVM bring up a browser and using the BMC interface connect to VTL server being serviced 8 If the server is at a CLI prompt use the BMC to...

Page 77: ... the front of the cabinet unscrew the screws that secure the server to the cabinet Set the screws aside 5 Pull the server out of the cabinet Extend the server fully out of the cabinet Be careful the Fibre Channel cables do not snag as the cable arm extends 6 From the back of the server unscrew the cover s thumbscrews Remove the rear portion of the server s cover and set aside I O Panel Screws I O ...

Page 78: ...6 16 COPAN 400T TX Service Manual 7 Remove the fibre channel assembly by gently pulling up and out REMOVING THE FIBRE CHANNEL ASSEMBLY ...

Page 79: ...BA SCREWS 9 Remove the HBA 10 Insert the replacement HBA INSERTING THE REPLACEMENT HBA 11 Replace the screw to that secures the HBA to the HBA assembly and lock the black tab in place 12 Insert the HBA assembly back in the server 13 Replace the server cover 14 Push the server into the cabinet 15 Replace the screws that secure the server to the cabinet ...

Page 80: ...each shelf connected to the server being serviced do a Start Shelf 2 At the PSM KVM reconnect the browser to the BMC of the server 3 Power on the server using the BMC Power On command NOTE The VTL server spoofs the WWPNs from the failed HBA so the WWPNs won t change 4 The VTL server automatically start the VTL application 5 Once the VTL application is up reconnect the VTL GUI and verify all resour...

Page 81: ...plication Processor 6 6 1 Overview There are six fans in the Application Processor The fans are numbered from left to right as you are facing the front of the server Fan1 Fan2 Fan3 Fan4 Fan5 Fan6 FANS IN THE APPLICATION PROCESSOR FRONT VIEW WITH COVER REMOVED Fans ...

Page 82: ...wdriver 6 6 4 Prepare the Cabinet The following procedure describes how to safely shutdown the 400T TX in preparation for servicing the system 1 Have the customer stop all I O to the VTL server being serviced 2 Using the PSM KVM GUI open the VTL Console and connect to the VTL being serviced 3 Log in and move tapes to the slots Front of Application Processor Fan5 Fan3 Fan1 Fan6 Fan4 Fan2 ...

Page 83: ...off the server 6 6 5 Replacing the Fan To replace the fan 1 At the front of the cabinet unscrew the screws that secure the server to the cabinet Set the screws aside 2 Pull the server out until it is halfway extended out of the cabinet 3 Remove the cover of the application processor 4 Locate the failed fan 5 Pull up to remove the fan REMOVING THE FAN 6 Install the new fan 7 Replace the server cove...

Page 84: ...f 2 At the PSM KVM reconnect the browser to the BMC of the server 3 Power on the server using the BMC Power On command NOTE The VTL server spoofs the WWPNs from the failed HBA so the WWPNs won t change 4 The VTL server automatically start the VTL application 5 Once the VTL application is up reconnect the VTL GUI and verify all resources are available ...

Page 85: ...M bank for CPU1 is located in the back right side of the motherboard as you are facing the front of the server The DIMM bank for CPU2 is located in the front left side of the motherboard as you are facing the front of the server CPU AND DIMM LOCATIONS ON THE MOTHERBOARD CPU1 CPU2 Application Processor Motherboard 1 0 1 0 1 0 A2 DIMMs A1 B2 B1 C2 C1 A2 DIMMs A1 B2 B1 C2 C1 Front of Server F1 DIMMs ...

Page 86: ...are the Cabinet The following procedure describes how to safely shutdown the COPAN 400T TX in preparation for servicing the system 1 Have the customer stop all I O to the VTL server being serviced 2 Using the PSM KVM GUI open the VTL Console and connect to the VTL being serviced 3 Log in and move tapes to the slots 4 Get X RAY and move to the PSM CPU1 CPU2 DIMMs for CPU2 DIMMs for CPU1 ...

Page 87: ...ver fully out of the cabinet Be careful the Fibre Channel cables do not snag as the cable arm extends 3 From the back of the server unscrew the cover s thumbscrews Remove the rear portion of the server s cover and set aside 4 Remove the clear cover and set aside REMOVING THE AIR DUCT COVER 5 Locate the DIMM that is to be replaced Refer to Figure on page 23 The LED should be illuminated for the DIM...

Page 88: ...ering On 1 At the PSM KVM Service GUI for each shelf connected to the server being serviced do a Start Shelf 2 At the PSM KVM reconnect the browser to the BMC of the server 3 Power on the server using the RSM LOM Power On command 4 The VTL server automatically start the VTL application 5 Once the VTL application is up reconnect the VTL GUI and verify all resources are available ...