5. Troubleshooting
5.1 Unable to Add Devices
The ZigBee end node may not be in the active network search state. Refer to the user’s guide for each device and verify network
search mode.
5.2 Unable to Remove Devices
When attempting to remove ZigBee end nodes by selecting the “X” next to the device name, the message “leave sent” may appear but
the device remains in the device list. The device may be powered down, asleep, or out of range, and unable to acknowledge the re-
quest. Once powered up and in range, the end node will acknowledge the request to leave and disappear from the device list.
UG131: ZigBee
®
Wi-Fi/Ethernet Gateway Reference Design (RD-0001-0201) User's Guide
Troubleshooting
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