47
GB/IE
z
Troubleshooting
The following table will help you to rectify minor problems:
Fault
Remedy
There is no connection between the
product and the mobile device.
Switch the Bluetooth function on your mobile device off
and back on again. Then restart the connection process to
the product.
Switch the mobile device off and on again.
Switch on the visibility of the mobile device in the Bluetooth
menu.
Reinstall the
SilverCrest Watch
app on the mobile
device.
Not all of the measured data are
transferred.
If you have not synced the product within the last 7 days
with the
SilverCrest Watch
app, any data older than
this will be overwritten. Sync the product regularly with the
app.
Incorrect calculation of distances.
Check if you have entered your height and stride length
correctly. The product calculates approximate distances
based on the height of the user.
z
Cleaning and care
Clean the product with a dry and lint-free
cloth. A glasses cleaning cloth is ideal.
After each use, clean the watch strap using
lukewarm water or a mild soap solution and a
sponge. Dry all parts with a towel.
Sweat and contaminants are detrimental to
the function of the sensor.
Do not use hard, abrasive objects, detergents,
or solvents to clean the product.
z
Storage when not in use
Store the product in a dry, dust-free location,
protected from direct sunlight.
If the product is not used for a long time, the
built-in battery should be fully charged to
prolong its operating life. Regularly charge
the built-in battery if you do not use the
product for a long period of time. This is
necessary to preserve the battery.
