Communicator
Page 30
A. Troubleshooting
Windows 95
To verify that the modem is configured after installing the modem into a
computer with Windows 95, proceed as follows:
1. Double-click on My Computer. Double-click on Control Panel.
Double-click on Modems.
2. Click on the General tab and look for the Communicator (see
Figure A-1)
. If the Communicator is listed, click on the
Diagnostics tab. (Note that the Modem Properties window
may refer to the
33.6 Communicator with SimpleJack
and
the
33.6 Communicator
as the
28.8 Communicator.)
3. In Diagnostics, highlight the COM Port next to the
Communicator, and then click on More Info.
If Windows 95 reports several AT commands with a response next to
each command, then the modem is properly installed.
Windows 3.1x
Refer to
Checking for Card and Socket Services
on
Pages 18
and
19
and make
sure Card and Socket Services Release 2.1 or higher is installed.
Figure A-1.
Checking for the Modem in the General Tab
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