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SimpliFire •  SF-BI30-EB, SF-BI36-EB Service Manual  •  2040-940 Rev. D  •  5/20

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1.  If necessary, place a drop cloth or other material on     

     the hearth or flooring to prevent scratching.  
2.  Remove front.  Refer to Front Replacement section 

 

     for details. 

 

3.  Remove glass.  Refer to Glass Replacement section 

 

     for details.
4.  Locate rubber plugs in each end of the grate.  

     Remove plugs with a small flat screwdriver.  Save for 

     later use. See Figure 2.
5.  Remove Phillips screw from each end of grate.  Lift 

     grate from faux ember bed.  Take care to retain 

     screws for grate. See Figure 2.
6.  Grasp log ember bed and gently lift up and out of 

 

     opening; do not pull too far as to damage the wiring. 

 

     Rotate ember bed to expose electrical wiring.
7.  Disconnect lighting LED power source pin connector 

     from back side of ember bed.  See Figure 3.
8.  Position the log assembly and reconnect lighting LED 

 

     power source pin connector to back side of 

 

     replacement ember bed. See Figure 3.
9.  Rotate log ember bed and align with floor of opening.  

     Engage back side of ember bed into the opening.  

     Pivot the front of the ember bed into position flat on 

     the floor of the opening.  Take care not to pinch wiring  

     under log ember bed.
10.  Align the grate and reattach using retained screws.

      steel brackets under the ember bed.  Ensure that 

      wiring is not pinched between log ember bed and 

      steel bracket.
11.  Install and tighten the screw in each end of the 

 

       grate.  See Figure 2.

  

12.  Install rubber plugs into holes in each end of grate.  

       See Figure 2.
13.  Re-install glass.

  

14.  Re-install front. 

Log/Grate Assembly Replacement

Refractory Replacement

1.  If necessary, place a drop cloth or other material on 

     the hearth or flooring to prevent scratching.  

2.  Remove front.  Refer to Front Replacement section 

 

     for details. 

 

3.  Remove glass.  Refer to Glass Replacement section 

 

     for details.
4.  Remove log/grate assembly.  Refer to Log/Grate 

 

     Assembly Replacement section for details.

5.  Side refractory panels are magnetically attached.  

 

     Use hand to carefully pry along back edge of each

     refractory panel to disengage it from the appliance.  

     Remove both refractory panels.  
6.  Remove four thumb screws and metal angle bracket

     from upper rear of appliance cavity.  Retain Screws.

 

     

See Figure 8.

7

.  Remove screw at the base that retains the brick 

 

     panel in the rear appliance cavity.  Retain Screws. 

 

     Remove the brick panel from the cavity.

     

See Figure 13.

8.  Install the brick panel into the rear of the cavity.  

     

Ensure that it is located so that the notch is in the 

     lower right of the cavity.  Secure at the base with 

 

     retained screws.  See Figure 13.
9.  Reinstall the metal angle bracket at the upper rear of 

 

     the appliance cavity and secure with the four retained 

 

     thumb screws. 
10. Install replacement refractory side panels.  Align 

      Side panels are magnetic and do not require any 

 

      other attachment method.  Take care to apply even 

 

      pressure to prevent damage to the replacement 

 

      panels.  
11.  Re-install log/grate assembly.
12.  Re-install glass. 
13.  Re-install front. 

(LOGS-BI30-B, LOGS-BI36-B)

 (REFRACT-BI30-B, REFRACT-BI36-B)

Summary of Contents for SF-BI30-EB

Page 1: ...A BI30 GLA BI36 1 If necessary place a drop cloth or other material on the hearth or flooring to prevent scratching 2 Remove front Refer to Front Replacement section for details 3 Locate C channel that retains top edge of glass panel While supporting the glass remove the screw located in the C channel at the top two corners of the glass panel See Figure 1 4 Pivot glass away from appliance and lift...

Page 2: ...ee Figure 2 12 Install rubber plugs into holes in each end of grate See Figure 2 13 Re install glass 14 Re install front Log Grate Assembly Replacement Refractory Replacement 1 If necessary place a drop cloth or other material on the hearth or flooring to prevent scratching 2 Remove front Refer to Front Replacement section for details 3 Remove glass Refer to Glass Replacement section for details 4...

Page 3: ...s Refer to Glass Replacement section for details 4 Remove log grate assembly Refer to Log Grate Assembly Replacement section for details 5 Remove the two metal brackets in front of rear LED strip Remove four screws to remove metal parts See Figure 4 Take care when repairing model SF BI36 EB as the LED circuit is attached to the metal bracket See Figure 7 6 Locate Lighting LED circuit input power s...

Page 4: ... prevent scratching 2 Remove front Refer to Front Replacement section for details 3 Remove glass Refer to Glass Replacement section for details 4 Remove log grate assembly Refer to Log Grate Assembly Replacement section for details 5 Remove refractory Refer to Refractory Replacement section for details 6 Remove Flame Screen Refer to Flame Screen Replacement section for details 7 Disengage rotisser...

Page 5: ...sengage it from the clip Carefully align the new remote receiver board to the barbed clips and push in place 8 Securely reconnect the wiring harness 9 Re install refractory panels 10 Re install log grate assembly 12 Re install glass 13 Re install front Leveling Brackets Replacement Install leveling brackets 2 by aligning them to the preset holes on the top of the appliance Use two screws ST4 x 8 p...

Page 6: ...igure 3 Light LED Connection on Bottom of Log Ember Bed Figure 5 Barbed Clip Access during LED Circuit Board Replacement Mounting Bracket Replacement 1 Install the mounting brackets 2 by aligning them with the pre drilled holes located on the side of the appliance Use two screws ST4 x 8 per bracket to secure to the appliance See Figure 19 Figure 6 Light LED Circuit Power Source Connectors or 30 un...

Page 7: ...hat attach Blower Heater Module to Upper Face of Appliance Figure 10 Seven Electrical Connections required for Heater Blower Module Removal and Installation Figure 11 Remote Receiver Board 3 3 4 4 5 5 2 2 Figure 12 Disconnect Wiring Harness from Remote Receiver Board 6 6 7 7 1 1 Figure 7 Light LED Circuit Power Source Connectors for 36 unit Attached to Bracket ...

Page 8: ...s that attach Flame Screen to Chassis Note Orientate so notch is isolated on lower right corner Figure 15 Removal and Installation of Reflector Rod Coupler to Motor Shaft Figure 16 Removal and installation of faux flame access panel Figure 17 Location of three Screws that attach Motor Mount Bracket to Appliance Figure 18 Electrical Connection required for replacement for the Faux Flame Motor ...

Page 9: ...9 SimpliFire SF BI30 EB SF BI36 EB Service Manual 2040 940 Rev D 5 20 Figure 19 Pre Drilled Bracket Holes PRE DRILLED HOLES LEVELING BRACKETS MOUNTING BRACKETS PRE DRILLED HOLES ...

Page 10: ...er and allow it to cool for 15 minutes Then plug in the unit or turn power back on at circuit breaker and turn unit back on Defective main control board Replace control board PCB Defective heater assembly Replace heater assembly Heater shuts off automatically or won t stay on Room temperature temperature at the appliance thermistor is higher than the set point on the remote Increase thermostat set...

Page 11: ...e control board PCB Replace control board PCB Similar infrared signal from another remote causing unit to turn on pre 2019 manufactured units only Some TV remotes may cause the fireplace to turn on for appliances manufactured before 2019 Replace control board PCB Excessive noise with heater on Interference with fan blade Inspect heater assembly and fan for obstructions or interference Defective bl...

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