SimpliFire • SF-FORMAT36 Service Manual • 2042-961 • 9/21
8
SimpliFire, a brand of Hearth & Home Technologies
7571 215
th
Street West, Lakeville, MN 55044
www.hearthnhome.com
Troubleshooting Guide (continued)
Symptom
Possible Cause
Corrective Action
Fuel bed does not light up
Fuel bed is turned off
Refer to operation section of the user manual.
Loose wiring
Check wiring to fuel bed LEDs.
Defective control board (PCB)
Replace control board (PCB).
Defective LED lights
Contact Dealer / Replace Appliance
Appliance turns on by itself
Defective control board (PCB)
Replace control board (PCB).
Similar infrared signal from another
remote causing appliance to turn on
(pre-2019 manufactured appliances
only)
Some TV remotes may cause the appliance to turn on for
appliances manufactured before 2019. Replace control
board (PCB).
Excessive noise with heater on
Interference with fan blade
Inspect heater assembly and fan for obstructions or
interference.
Defective blower motor
Replace heater assembly.
Grinding or rubbing noise
(when heater is off)
Rotisserie hitting or rubbing against
internal components
Contact Dealer / Replace Appliance
