19 - ENG
SERvICE INFORMATION
Do not return this product to your retailer.
Please contact our customer service
department at www.simpsoncleaning.com
LIMITED WARRANTY
The manufacturer of this product agrees to repair or replace designated parts that
prove defective within the warranty period listed below at the manufacturer’s sole
discretion. Specific limitations/extensions and exclusions apply.
This warranty covers defects in material and workmanship and not parts failure
due to normal wear, depreciation, abuse, accidental damage, negligence, improper
use, maintenance, or storage. To make a claim under the terms of the warranty, all
parts said to be defective must be retained and available for return upon request to
a designated Warranty Service Center for warranty inspection. The judgments and
decisions of the manufacturer concerning the validity of warranty claims are final.
These warranties pass through to the end user and are non-transferable. As a
factory authorized and trained Warranty Service Center, the factory will honor the
terms of all component warranties and satisfy claims of the appropriate warranty
provisions.
Normal wear items include, but are not limited to, valves and seals, which are not
covered by this warranty.
This warranty replaces all other warranties, express or implied, including without
limitation any warranties of merchantability or fitness for a particular purpose and
all such warranties are hereby disclaimed and excluded by the manufacturer. The
manufacturer’s warranty obligation is limited to repair and replacement of defec-
tive products as provided herein and the manufacturer shall not be liable for any
further loss, damages, or expenses – including damages from shipping, accident,
abuse, acts of God, misuse, or neglect. Neither is damage from repairs using parts
not purchased from the manufacturer or alterations performed by non-factory
authorized personnel. Failure to install and operate equipment according to the
guidelines put forth in the instruction manual shall void warranty.
This warranty does not cover the following:
machines used for rental purposes,
damage resulting from shipping (claims must be filed with freighter), accident,
abuse, act of God, misuse, or neglect. Neither is damage from repairs or alterations
performed by non-factory authorized personnel or failure to install and operate
equipment according to the guidelines put forth in the instruction manual.
The manufacturer will not be liable to any persons for consequential damage, for
personal injury, or for commercial loss.
ENGINE
Covered by engine manufacturer warranty. See
engine manual.
HIGH PRESSURE PUMP (DEFECTS IN MATERIAL AND WORkMANSHIP)
Two (2) years from date of purchase.
WARRANTY DOES NOT APPLY TO FAILURES DUE TO:
•
Freight damage
•
Freeze damage
•
Damage caused by parts or accessories not obtained from an authorized
dealer or not approved by the manufacturer.
•
Normal wear of moving parts or components affected by moving parts.
