Filter cartridge replacement steps
Step 1 –
Close the shut- off valve and turn on the faucet to release any water
pressure.
Step 2 –
Unscrew the old filter cartridge.(See Figure C)
Step 3 –
Take out the new filter cartridge. Remove the protective film and pull
out the protective cover.(See Figure D)
Step 4 –
Insert the new filter cartridge into the main body first, and then screw
it tightly.(See Figure D)
Note:
Refer to the markings to ensure that each filter cartridge is installed in
the correct location.
Step 5 –
Run water to drain for 20 minutes to rinse the new cartridge.
Note:
You may notice Black Carbon particles for the first minute, this is normal.
Customer Service:
Toll-Free :1-866-528-4572
Website:
Frequently Asked Questions
Q: The system cannot be powered on after you insert the power plug.
A:
Check the power under the sink, as this occurs primarily when the power
under the sink is powered off. Also check the connection betwen the power plug
and the power outlet to ensure that the system has been correctly plugged into
the power outlet. To test whether there is a problem with the system itself,
simply pick up the system and try another power outlet.
Q: No output water from the faucet.
A1:
Water supply is off:Turn on the feed water adapter or water supply valve
A2:
Incorrect filter installation:Reinstall the filter and make sure each filter
cartridge is installed in the correct location.
A3:
A tubing is crimped:Check all the tubing and remove any crimps.
Q: Low water flow at the faucet.
A1:
A tubing is crimped or there is a leak from the tubing connection:Check to
ensure that all tubing is installed correctly and completely.
A2:
Low water temperature:Be sure to use it at a temperature of 40-100℉.
A3:
Low water pressure:Confirm the water pressure is between 15-60 psi.
A4:
The filter cartridge has been clogged: If you are using well water as the
source, please ensure that the feed water has been through a pre-filtration
system. Otherwise, large particles in the well water will easily clog the filter and
shorten the filter life.
Q: Why does black water come out during flushing?
A:
It’s normal that black water comes out when flushing. The purpose is to
remove carbon powder remaining on the surface of filter materials. You can
normally use it after flushing for 5 minutes.
Q: Filtered water from the faucet tastes like tap water.
A1:
Incorrect tubing installation:Make sure the drain tubing is not connected to
the faucet.
A2:
The filter is expired: Replace the T33 filter or RO filter cartridge.
Q: What should I do if the system is leaking.
A:
Check all the joints, filttings, and tubing connections to locate the leakage.
Make sure the cartridges are well installed.Turn off shut off valve, then solve it.
19
20
