background image

1

 

.

 

Paper

 

room

 

Trouble

 

Shooting

 

and

 

advised

 

solution:

 

Fault

 

phenomenon

 

Elimination

 

methods

 

No

 

display

 

on

 

screen

 

1. check

 

if

 

battery

 

installed

 

right

2. check

 

if

 

battery

 

is

 

enough

 

for

 

work

Cannot

 

read

 

card

 

1. check

 

if

 

card

 

slot

 

is

 

clean

2. check

 

if

 

card

 

has

 

enough

 

magnet

 

info.

Read

 

magnetic

 

card

 

data

 

incorrectly

 

1. swipe

 

card

 

with

 

constant

 

speed,

 

close

 

to

 

slot

bottom

 

2. magnetic

 

stripe

 

should

 

face

 

the

 

screen,

 

align

 

at

card

 

slot

   

3. try

 

to

 

swipe

 

card

 

in

 

another

 

direction

IC

 

card

 

data

 

read

 

incorrectly

 

1. Ensure

 

the

 

chip

 

side

 

is

 

upward,

 

card

 

be

 

inserted

 

to

the

 

top

   

2. ensure

 

IC

 

card

 

chip

 

is

 

safe

 

and

 

sound

NFC

 

card

 

data

 

read

 

incorrectly

 

1. ensure

 

card

 

has

 

NFC

 

function

2. ensure

 

read

 

card

 

in

 

NFC

 

area

3. ensure

 

card/mobile

 

be

 

placed

 

smoothly

 

and

steady

 

in

 

NFC

 

area

 

Camera

 

failure

 

1. ensure

 

camera

 

not

 

be

 

covered

2. ensure

 

if

 

enough

 

light

 

for

 

camera

 

to

 

work

Printer

 

do

 

not

 

work

 

1. ensure

 

paper

 

be

 

sealed

 

correctly.

2. check

 

if

 

it

 

has

 

right

 

size

 

paper,

 

and

 

installed

 

right

3. check

 

If

 

low

 

battery

Communication

 

failure

 

1. check

 

if

 

sim

 

card

 

inserted,

 

if

 

card

 

contactor

 

clean

2. ensure

 

there

 

is

 

signal

3. try

 

to

 

re

establish

 

communication.

Summary of Contents for HMPOS4

Page 1: ...Smart POS User Manual HMPOS4...

Page 2: ...iguration Main function Notes GPRS CDMA WCDMA CDMA 2000 EVDO FDD LTE TD LTE Standard Wifi Standard Network communication Bluetooth Standard 1D barcode scanner Option 2D barcode scanner Option Optional...

Page 3: ...Customized function key 3 Micro USB 4 Mini USB Product parameter Power 1 Pen for E signature option 2 1D 2D barcode scanner option 3 Rear side camera 4 Loudspeaker 5 Battery position 1 MIC 2 Contact I...

Page 4: ...a specific safe 220V 50HZ socket 3 With fool proofing design battery insert battery as picture shown below 1 stands for red wire on the left 2 stands for black wire on the right Warning Do not put ba...

Page 5: ...cards let the chip side upwards insert carefully till you feel card be clamped do not pull out during reading process 3 Take off battery before install SIM card PSAM card and Micro card install them...

Page 6: ...ection IC card data read incorrectly 1 Ensure the chip side is upward card be inserted to the top 2 ensure IC card chip is safe and sound NFC card data read incorrectly 1 ensure card has NFC function...

Page 7: ...eeded Other types battery may cause damage to device Contact us or our distributor when you need to change battery 9 Cut off power and stop operation if device break down Dispose according to the Comm...

Page 8: ...0V 2A Manufacturer Sinocan International Technologies Co Ltd Address 8th Floor Block A Research Base of Huazhong Universtity of Science Technology Yuehai Street Nanshan District Shenzhen City China Te...

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