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The test strip is exposed in air
too long after taking out from
the vial
Press the strip too firmly
against your finger, sample
cannot be smoothly applied.
The test strip foil pouch is
broken or damaged or left
open to air. The test strips in
vial is beyond the expiration
or the discard date.
Meter displays
incorrect test result
Meter displays
incorrect test result
Finish the test within 3 minutes after
taking out the strips from the vial
Gently touch the blood drop to the top
edge of the test strip.
Use new test strip
Display
What it means
What to do
The test strip is exposed in
moisture environment for too
long
use a new test strip
use a new test strip
The test strip is exposed in
moisture environment for too
long
Display
What it means
What to do
without sample
applied to, test starts
and meter counts
down as soon as
the test strip is
inserted in
If you follow the actions recommended but the problem is not resolved, please contact Customer
Service at +86-731-8986-731-89935582 or contact your local dealers for assistance.
Expired test strip
false test mode
Defective meter or test strip Contact the manufacturer or the dealer
Use new test strip
choose the right test mode
Repeat the test with a new test strip
and enough blood sample
Apply the sample into test strip according
to the instruction of “Applying sample”
Insufficient sample
Used test strip
Use new test strip
Sample is applied to wrong
site of the test strip
The meter does not
begin to test after
applying sample
Summary of Contents for Safe AQ UG
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