20
Invalid Hematocrit
Repeat with new test
strip, using capillary
whole blood from the
finger, forearm or
venous whole blood
collected only in a
sodium heparin blood
collection tube. If error
persists, contact for
assistance.
Temperature error
Too cold/Too hot
Move meter and test
strips to area between
5°C-40°C; wait10
minutes for system to
reach room
temperature before
testing.
Sample not
detected or Sample
Drop on Top of
Test Strip
Retest with new test
strip and larger
sample. Make sure
Sample Tip of test
strip touched top of
sample drop.
Display
Reason
Action
Used test strip;
Test strip outside
of vial too long.
Repeat with new test
strip. If error persists,
contact for assistance.
3. Messages
