6
TROUBLE SHOOTING GUIDE
Tool will not start when plugged
into vacuum
Switch in wrong position
Switch must be in II or auto-start position
Vacuum will not start when the
tool starts
Tool draws too little current
Tool draws too much current
Make contract with work surface to draw more current
Use a remote start module
Wireless module will not start
vacuum
Module has not been trained for this
vacuum
Go through training procedure
Wireless module lights are not
blinking when tool activates
Tool drawing too little current
Drawing plenty of current but still not
transmitting
Make contract with work surface to draw more current
Try another tool, if unsuccessful contact technical
support
Cleaner won’t run
Not firmly plugged in
No voltage in wall plug
Blown fuse/tripped breaker
Plug in unit firmly
Check fuse or breaker
Replace fuse/reset breaker
Loss of suction
Obstruction in hose in place
Coated primary filter
Coated secondary filter
Hole/split in hose
Tank is full
Unit tipped over Micro Prefilter is full
Clean obstruction
Clean Filter with cleaning agitator rod
Remove primary filter and replace/launder both filters
Inspect and replace hose
Empty tank of waste
Put unit in upright position
Dispose of filter and debris
Using Agitator Rod does
not clean filters (Non-HEPA
vacuum)
Too much debris around the primary
filter
Both filters plugged
Empty debris from intermediate cover and tank
Replace or launder both filters.
Filters get wet
Drain cap not sealed
O-ring on drain cap not in place
Debris not emptied from tank before use
Tighten drain cap
Replace o-ring
Empty tank and intermediate cover of waste
**Always dry filters thoroughly before continued use
Unit blows dust
Filters not in place
Hole in filter/s
Secondary filter not in place
Primary filter not in place
Check filters
Check/replace filters
Check secondary filter
Check primary filter
