SiPix POCKET PRINTER A6, User Manual

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Page 2: ...ise without the prior written permission of SiPix Imaging Inc Important Safeguards Please read these instructions and save them for later use Follow all warnings and instructions marked on the product When replacement parts are required make sure that service technicians have used replacement parts that conform to at least the same safety standards with regard to fire electric shock or other hazar...

Page 3: ...formation regarding third party solutions Generally the Pocket Printer A6 is an easy to use easy to install product But we ve created extensive technical resources for users who experience performance problems or require additional information regarding the installation or use of the printer We encourage users to read this guide and to save it for future reference Further the SiPix web site is an ...

Page 4: ...en unpacking your Pocket Printer A6 make sure you ve received all the components z 4 x AA Alkaline battery z AC Adapter z Printer Cable PC end D sub 9 pin Printer end Mini Din 8 pin z One roll of A6 paper z Owner s Manual z Driver CD ROM includes Windows and Palm OS drivers z Protective Pouch The Pocket Printer A6 Front Back Inside ...

Page 5: ...use the AC adapter Using the AC power adapter Remove the 4 AA alkaline batteries from the printer Plug the AC adapter into a power outlet Insert the other end of the adapter into the Pocket Printer A6 Removing the batteries and using the AC adapter will extend the battery life and should be used whenever possible Turning the Printer On and Off Push and release the power button once to turn the pri...

Page 6: ... darker side facing up and white side down 7 Pull about 1 2 10mm of A6 roll paper out of the exit 8 Close the cover of the A6 roll paper compartment 9 Pull the paper upward and tear it off from the edge of the exit Loading the A6 sheet paper 1 Ensure that the printer is on and that the roll paper has been removed 2 Load the sheet paper from the entrance located on the top of the printer as the ill...

Page 7: ...ut in your Windows 98 CD If your computer did not come with a Windows 98 CD then the cab files should be on your computer and you most likely will not be prompted for these files 12 At this point the driver is installed The COM port should be configured to allow for the printer to communicate correctly Windows 2000 1 Insert the Driver CD into the CD ROM Drive of your computer 2 Double Click on the...

Page 8: ...6 Set the port to the following configuration Bits per second 115200 Data bits 8 Parity None Stop bits 1 or 2 Flow Control Hardware 7 Click OK on the COM port Properties window 8 Click OK on the Pocket Printer A6 Properties window Installing the Driver Software for the Pocket Printer A6 on a PDA Installing the Pocket Printer A6 driver on Palm OS 1 Insert the driver CD into your CD ROM drive 2 Doub...

Page 9: ...e computer and printer is no more than 15 degrees Using the USB cable optional SiPix now offers an optional USB To Serial Adapter Cable allowing users to easily connect the Pocket Printer A6 to the USB port of a PC Please visit the SiPixShop www sipix com sipixshop our online parts accessories store for additional information For information on the installation and use of the USB To Serial Adapter...

Page 10: ...t click on the Pocket Printer A6 icon and select PROPERTIES 3 Click on the PAPER tab Select A4 4 Click on the DEVICE OPTIONS tab Set IMAGE CONTROL to 50 Note The Pocket Printer A6 uses A6 size paper 4 1 8 x 5 3 4 When it is enlarged 200 on a copy machine it will produce approximately Letter or A4 size 8 5 x 11 7 If you prefer to change the page setup or layout manually using your application then ...

Page 11: ...iPix logo This is the A6 IrPrint application Tap the icon and a screen should open that resembles figure 1 Figure 1 Figure 2 Figure 3 The custom version of IS Complete s IrPrint application that is included with the Pocket Printer A6 allows you to print from several of the standard applications that are built into your Palm powered device Below you will find a basic description of the applications...

Page 12: ...designed for use exclusively with the Pocket Printer A6 Normally it would allow you to select whether your printer uses a cable or infrared connection Either setting will not affect the performance of your Pocket Printer A6 Show Print Setup Placing a checkmark next to Show Print Setup notifies the specific application that you wish to view the Print Setup dialog before printing Basic Instructions ...

Page 13: ...upport drivers Pocket PC Compatibility Solutions The Pocket Printer A6 does not include drivers for PDAs running the Pocket PC Operating System however drivers for this platform are available from third party vendors For information about Pocket PC drivers please contact our partner Field Software You can find general information about their products through the PARTNERS section of our web site ww...

Page 14: ...ch generally runs in the background For additional information please see Disabling the HotSync Manager on a PC on the next page Writing Graphics Tablets older tablets use serial ports in order to communicate They can occasionally interfere with the communication of other serial devices such as digital cameras or printers because they poll the computer s serial ports Disabling such devices is not ...

Page 15: ...nc Manager software is running it will prevent other software from accessing or utilizing the Serial Port When the Pocket Printer A6 attempts to print the HotSync Manager software will effectively block any communication In order to resolve this you should temporarily close the HotSync Manager software When you would like to sync the PDA you can easily restart the HotSync Manager software To close...

Page 16: ...Mode you should select FAST IR Save any changes that you have made and restart your system Infrared communication function is not enabled Your computer s IR port may not be enabled Ensure that the Infrared communication function is enabled The Control Panel should have an Icon for Infrared double click the Icon Looking under the OPTIONS tab ensure that the Enable Infrared Communications option is ...

Page 17: ...et Printer A6 Driver CD Your HotSync Manager Install Tool should open informing you that the next time you HotSync your PDA the driver will be installed Click the Done button on the Install Tool window Next HotSync your PDA and the driver will install Next tap the Home button until all shows in the upper right corner Scroll down and you will see an icon for the A6 IrPrint on your PDA if the driver...

Page 18: ...ware The printer relies on two way communication This issue relates to receiving data on a Palm VII under Palm OS 3 5 0 and 3 5 1 If you upgrade your OS to 3 5 3 from Palm s website this will resolve this performance issue This is a free download from Palm OS 4 0 I am getting an error message Unable to open IrDA library when I try to print from my PDA Why is this happening This will happen if you ...

Page 19: ...en The port listed as infrared serial port should be selected usually COM 4 Contact the Computer hardware vendor to ensure that the computer s IrDA port is activated and set up correctly No printout when the indicator blinks The battery power is too low Please replace the batteries or use the AC adaptor The paper feeds through but nothing prints out The print area of A6 paper is up side down Ensur...

Page 20: ...dition 115 2K bps Application only Data length 8 bit Stop bit 1 or 2 bit Parity None Flow Control Hardware Input Power Battery 4 AA Alkaline Battery AC Adapter DC 9V 1 5A Built in Charger Using AC Adapter and 4 AA Ni Cd batteries not included Charge time 7 8 hours Power Consumption 15 W Battery Life Approximately 50 sheets using AA alkaline batteries Printer Weight 250g 8 75 ounces without batteri...

Page 21: ...ion drivers troubleshooting tips and frequently asked questions We encourage users to visit the SiPix website for these resources and for news updates http www sipix com support ppa6index shtml Please take a moment to register your SiPix products The registration process is simple and is available online During the registration you will be given the option of receiving email updates that often con...

Page 22: ...r SiPix may have been advised about the possibility of such damages arising out of use of the product shall be limited to the amounts paid by purchaser for such product This warranty is only valid within the boundaries and territories of the USA and Canada SiPix is not responsible for costs incurred due to shipping insurance customs or duties SiPix is not responsible for non traceable packages or ...

Page 23: ...rs toll free at 866 888 1678 and obtain an RMA Return Merchandise Authorization number 2 Print your RMA number on the OUTSIDE of the original shipping carton in large print written in black ink next to the shipping label 3 Include a copy of the bill of sale with the returned product 4 Unless otherwise instructed do not return any manuals or software when returning items for repair 5 Ship to SiPix ...

Page 24: ...itional information or assistance users should visit the SiPix Web site as tutorials updated drivers frequently asked questions and news updates are available www sipix com support Should you require further assistance you may contact SiPix technical support representatives by calling Technical Support within one year in warranty call toll free 866 888 1678 Technical Support after one year out of ...