Technical Information
TI0387R9
100 HUNTER PLACE, YOUNGSVILLE, NC 27596 USA
Ph: (919) 554-2244, (800) 356-7311 • Fax: (919) 554-2266, (800) 899-8181
• Web: www.sirchie.com • Email: sirchieinfo@sirchie.com
Trouble Shooting Guidelines
Before returning the instrument for repair, carefully review these Trouble Shooting steps to
determine if the problem can be solved. If the instrument still fails to work correctly, contact
SIRCHIE at (800) 356-7311 to arrange its return for service.
Symptom
Possible Causes
Actions
Power indicator LED does not
light; instrument is non-
responsive.
1) Battery pack not
charged.
2) AC adapter connected
to instrument.
1) Connect AC adapter to instrument and charge
battery pack. Refer to Unpacking/Setup for
instructions.
2) Remove AC adapter.
Fault LED lights during charging.
1) Problem with battery
pack.
2) Internal failure.
1) Disconnect AC adapter from instrument and
wait one hour for battery pack to cool. Do not
use instrument or attempt to charge battery
pack during this time. After one hour, reconnect
AC adapter to instrument. If red LED (fault)
illuminates again, replace battery pack.
2) If battery pack is not the problem,
discontinue using instrument and return it to
Sirchie for service.
Instrument does not seem
operable; does not alarm in the
presence of leaks.
1) Sensor failure.
2) Instrument failure.
Attempt to verify unit operation on known
combustible gas leak source. If no response,
return the instrument to Sirchie for service.
Battery life is less than3 hours of
operation.
1) Battery pack needs to
be conditioned.
1) To condition battery pack: charge it fully, then
operate instrument as normal until the low
battery LED illuminates. Repeat this procedure a
minimum of 3 to 5 times.
Instrument does not operate
and battery pack charge cycle
will not complete (24+ hour
charge applied and green light
does not illuminate).
1) Battery pack not
connected.
2) Bad battery pack.
1) Follow instructions in the Unpacking
/
Setup
section to check that the battery pack
connection is secure.
2) Replace battery pack.
CAUTION: This instrument should be serviced only by SIRCHIE. Failure to do so may impair the
intrinsic safety of the device. Do not open the case of the instrument. There are no user-
serviceable parts inside.
Only the battery compartment section of the case may be opened to insert or remove the
battery pack.
