93
Troubleshooting
If you see this on the screen:
Try this:
Check Antenna Connection
•
Make sure that the antenna cable is firmly and
securely plugged into the
Power
Connect Vehicle
Dock. Make sure the cable is not bent or broken.
•
Turn Onyx Off, then On, to reset this message.
•
If the message persists, most likely the Magnetic
Mount Antenna cable has been damaged. Replace
the antenna.
Channel Off Air
•
The channel you’ve selected is not currently
broadcasting. Tune to another channel.
Loading
•
Your Onyx is acquiring audio or program
information This message usually goes away in a
few seconds.
Updating
•
Your Onyx is updating with the latest encryption
code. Wait until the update is done.
•
You may be trying to tune to a channel that is
blocked or unavailable. Tune to another channel.
—
•
No program information, such as artist name, song
title, or channel exists.
If this happens:
Try this:
You do not receive all the
channels to which you subscribed
•
Ensure that you have activated your service by
following the steps in “Activation” on page 50.
•
Go to www.siriusxm.ca and follow the directions
refresh your radio.
•
Call 1-877-438-9677 for further assistance.
Summary of Contents for Onyx
Page 1: ...Onyx Radio Vehicle Kit User Guide ...
Page 2: ......
Page 4: ...4 ...
Page 5: ...5 Introduction ...
Page 13: ...13 Vehicle Installation ...
Page 48: ...48 ...
Page 49: ...49 Activation ...
Page 51: ...51 Using Your Onyx ...
Page 62: ...62 ...
Page 63: ...63 Special Features ...
Page 71: ...71 Configuring Your Onyx ...
Page 90: ...90 ...
Page 91: ...91 Troubleshooting ...
Page 96: ...96 ...
Page 97: ...97 Product Specifications ...
Page 103: ......