61 25 665 D3437
104
D3437
.
076.01.15
.
02 06.2012
5 Messages
Sirona Dental Systems GmbH
5.5 List of error messages
Service Manual GALILEOS
5.5.6
Location 14: Digital extension, SIDEXIS XG
Location 14: Digital extension, SIDEXIS XG
E7 14 02
E5 14 04
E6 14 05
E6 14 06
Error code
Description
Actions required
see
E5 14 01
Abort by SIDEXIS XG.
● Check network connection, XG3D plugin
installation and software version.
Error code
Description
Actions required
see
E7 14 02
Interface version not compatible
with SIDEXIS XG.
● Check the software versions of the unit
(S008.2) and XG3D plugin and perform
software update if necessary.
Error code
Description
Actions required
see
E5 14 04
The network connection was
interrupted.
This error often occurs if SIDEXIS
XG is selected before the unit is
ready for selection.
● Acknowledge error and quit service
domain on unit and in SIDEXIS XG.
● Restart the unit:
1. Switch off the unit.
2. Wait 1 minute.
3. Switch unit on.
4. Repeat procedure and check function.
If the error occurs repeatedly ...
● Perform network diagnosis with the
support of the Sirona Customer Service
Center (CSC) and check the setting of the
network card if necessary, again seeking
assistance from the Sirona Customer
Service Center. (Checksum offload for
patient names with 15 characters with
several network cards (preferably for
onboard systems).)
● Check and, if necessary, replace network
components (PC network card, Cat5
cable, hub/switch/router, media converter,
L25/26).
● Check the software versions of the unit (on
the info screen or by running service
routine S008.2) and XG3D_plugin, and
perform software update if necessary.
Error code
Description
Actions required
see
E6 14 05
Service of DHCP server is not
available.
● Have network configuration of dental
practice checked by the administrator in
charge.
● Ensure proper functioning of the DHCP
server.
Error code
Description
Actions required
see
E6 14 06
The bootline of board DX11 had to
be preassigned with default values.
● Reconfiguration of network data via
SiXABCon required.
Summary of Contents for galileos
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