SIX Payment Services xenta COMPACT, User Manual

Page 1: ...User guide xenta COMPACT...

Page 2: ...5 5 Functions 16 5 1 Cashier purchase 16 5 2 Cashier manual recording of the card data 17 5 3 Customer handling card without PIN 18 5 4 Customer handling card with PIN 19 6 Methods of payment 20 6 1 P...

Page 3: ...erfere with electronic systems in vehicles such as car radios or secu rity devices etc Vehicles equipped with airbags An enormous force is released when airbags are activated Therefore do not place th...

Page 4: ...quently SIX Payment Services Ltd accepts no responsi bility for the information provided in the operating instructions being current complete or correct Further more to the extent permitted under the...

Page 5: ...on the display Navigation buttons You can use these three buttons to navigate through the menu up down confirm Special case Confirmation special signalization STOP button Active procedures can be sto...

Page 6: ...the access point PSTN PSTN communication is active and online the connection is live If the PSTN symbol flashes the PSTN connection is active but communication between the host and the terminal is int...

Page 7: ...and the reception strength is greater than 20 If the GSM GPRS symbol does not appear GSM GPRS is not assigned to a network or reception is too poor to set up a connection The reception strength is sup...

Page 8: ...ion service that is used in the field of mobile telephone systems GSM Global Standard for Mobile Communications Online transaction An online transaction is always directly authorised at the CCC Offlin...

Page 9: ...is often used in the hotel and restaurant industry In the retail business however it is unnecessary Depending on the payment function and credit card processor different minimum maximum amounts day l...

Page 10: ...10 2 5 Technical information Operating temperature 0 C to 50 C Humidity not condensing 20 to 85 Power supply 100 240 VAC 50 60Hz 0 7A...

Page 11: ...be used ISDN black cable with an RJ45 plug on both ends PSTN Analog telephone cable with meter pulse filter TT83 jack Electric cable black two pole plug Cash till terminal PSTN analogue Ethernet LAN c...

Page 12: ...ays the welcome message Subsequent initialisation Should it be necessary to re initialise a device for any reason proceed as outlined on page 13 Key The following symbols are used in the descrip tions...

Page 13: ...re several minutes Please be patient and do not unplug the terminal STOP 5 4 Trm reset This function is only available to the service technicians and is password protected STOP 5 5 Info The terminal I...

Page 14: ...it trx data Queries 1 Shift counter 2 Daily counter 3 TRX log info 4 Print DCC rates 5 Print last ticket Settings 1 TRM language 2 Display 3 Printer Setup 1 Configuration 2 Initialisation 3 SW update...

Page 15: ...figuration sheet delivered with your terminal Transactions 1 Purchase 2 Phone authorised 3 Reversal 4 Credit 5 Reservation 6 Purchase reserv 7 Tip 8 Cash advance 9 Mail order 0 Other transact Other tr...

Page 16: ...lds may differ according to the purchase type Your company data that will be printed out on the sales slip Transaction date and time Customer card information certain digits are shown with an X for da...

Page 17: ...on is activated on your terminal you must select the desired currency Menu appears only if two or more currencies are activated Currency 2 Enter the amount and confirm with OK The amount must be separ...

Page 18: ...e the proper reader 2 Enter the amount Confirm with OK 3 Payment will be recorded and systematically authorised online Chip cards the card must remain inserted in the chip reader throughout the transa...

Page 19: ...nd to confirm with OK If the amount is incorrect the transaction can be aborted using STOP if no purchase is made Timeout the process will be aborted if processing does not occur within 30 seconds PIN...

Page 20: ...Phone authorised is activated 2 Phone authorised 2 If the foreign currency function is activated on this terminal then the desired currency must be selected Menu appears only if two or more currencie...

Page 21: ...tivate the Reversal function 3 Reversal 2 Enter the terminal s password and confirm with OK See configuration sheet for the password Password 3 The amount of the last transaction is shown If the amoun...

Page 22: ...r the password Password 3 If the foreign currency function is activated on this terminal then the desired currency must be selected Menu appears only if two or more currencies are activated Currency 4...

Page 23: ...h a decimal point For amounts below 1 a zero 0 must be entered first Amount 4 Enter the reference number Trx Ref No and confirm with OK This can be read from the reservation sales slip Trx Ref No 5 En...

Page 24: ...vated on this terminal then the desired currency must be selected Menu appears only if two or more currencies are activated Currency 3 Enter the Tip amount and confirm with OK The amount must be separ...

Page 25: ...ctions are rarely used Phone order Purchase of own risk Reservation adjustment Confirm phone authentication This user guide does not therefore provide a detailed description of these procedures Follow...

Page 26: ...rded after a shift end STOP 2 3 Daily closing m With the Daily closing function all transactions that have been made are delivered to the card processors and completed All amounts are credited to you...

Page 27: ...s main menu using the STOP button Select the Settings function 4 You then have the following options STOP 4 1 TRM language The terminal language can be adjusted This language setting is only applicabl...

Page 28: ...int intensity F1 reduces the print intensity F3 increases the print intensity Font size F2 modifies the font size large small STOP terminates the menu The old settings are retained and the new ones re...

Page 29: ...y accessories with this product that are not SIX Payment Services Ltd original accessories The guarantee does not apply to errors caused by use of non original accessories Do not use any corrosive che...

Page 30: ...t the terminal is properly connected Check that the telephone line is active Status display and tool 1 Display messages must be confirmed using the OK button All display messages on the terminal must...

Page 31: ...ng the paper roll 1 Open the cover by pressing the indentation 2 Place the paper roll inside Please note the illustration on the inside of the paper compartment 3 Close the printer cover 1 2 3 Trouble...