VT-MODEM User Manual
Page 24 of 30
Last Revised: 17-Aug-09
Sixnet Technology Park
331 Ushers Road
Clifton Park, NY 12065 USA
+1 (518) 877-5173
support@sixnet.com
Section 9
Product Support and Additional Documents
To obtain support for Sixnet products, call Sixnet and ask for applications engineering.
Our phone numbers are:
+1 (518) 877-5173 Office
+1 (518) 877-8346 Fax
e-mail: support@sixnet.com
Our mailing address:
Sixnet
Northway Ten Professional Park
P.O. Box 767
Ushers Rd.
Clifton Park, NY 12065
Visit our web page at: http://www.sixnet.com
B
UYER
P
ROTECTION
P
LAN
Sixnet protects your investment in Sixnet industrial modems with this unique Buyer Protection Plan.
Sixnet provides a liberal 18 month from time of purchase limited warranty (see below) on Sixnet industrial
modems. We also offer an extended 36-month warranty option for users with long-term requirements.
Sixnet promises to continue to maintain each model of industrial modem we offer for sale for a minimum of
five years, so you can design your system only once and be assured of continued supply and high-quality
after-sale service. We further promise to plan each product improvement and new feature to be upward
compatible with existing designs and installations using the latest modem wizard to configure the modem.
Our goal is to make each new product release better than the one it replaces by providing new features,
increased reliability and performance, and continued support for existing features.
Sixnet protects your investment even further with a liberal five-year trade-in policy. You may exchange
standard Sixnet products for upgraded versions of the same or upward compatible products to take advantage
of new features and performance improvements at any time for five years. A liberal prorated exchange
allowance will be given for your existing equipment. You may contact Sixnet directly to trade-up on any
industrial modem product.
S
IXNET
I
NDUSTRIAL
M
ODEM
E
XCHANGE
A
LLOWANCE
Time Since the
Original Purchase Trade-In
Allowance
0 to 1 Year
50%
1 to 2 Years
40%
2 to 3 Years
30%
3 to 4 Years
20%
Over 4 Years
10%
