CUSTOMER SERVICE AGREEMENT AND TERMS OF USE
After you verify and activate your account and login for the first time you will need to agree to the Terms of Use.
This step only needs to be completed during the initial setup and activation of your account. You can review
this document at any time thereafter on the web portal after successful login.
This document (outlined below) is the agreement between AMI and the end User and must be agreed to before
access to the cloud interface is allowed.
Only the end User should activate this product. When the initial 1 year of cellular service comes to an end,
AMI will contact you directly and review renewal options. The primary User (Account Admin) is able to add
additional Users for login and alarm notification. The cellular service plan provided only covers text (SMS), and
data for the SJE Panel Link™ unit. It does not cover SMS and Data service charges incurred for the use of
your personal cell phone or tablet.
Pressing the Ok button you declare that you have read and agree to these Terms of Use
This agreement (hereinafter referred to as the "Agreement") is entered between Aqua Management, Inc. a Nevada
Company, (hereinafter referred to as "AMI") and the entity or individuals utilizing AMI's products and services, including its
web site and database information (hereinafter collectively referred to as the "Customer") and is effective upon activation
and use by Customer of AMI's products and services.
The Parties:
AMI is engaged in the business of providing wireless communications and database systems for managing and monitoring
remote equipment in a supervisory manner, including such industrial applications as agriculture, oil, gas water and
wastewater systems. The Customer desires to use and benefit from AMI's communications and database system, which is
to be installed by the Customer on-site at the Customer's premises.
Customer acknowledges and understands that by activating and utilizing AMI's products, services, web site and/or data-
based information, Customer is agreeing to be bound by the following terms contained in this legal agreement.
The Terms
In consideration of the above recitals, the mutual promises contained herein, and other good and valuable consideration,
including Customers use of AMI's products and services, the parties hereby agree as follows:
1.
Customer agrees to pay AMI for hardware and monthly monitoring fees as defined in AMI invoices, and AMI agrees
to provide Customer with monitoring and notification services by utilizing automated texting, e-mailing and/or TCP/
IP transfer of data to Customer's designated destinations as set forth in the AMI web site database on a best efforts
basis. For additional operational and functional details, Customer should refer to the AMI product instructions.
2. Customer understands that AMI will not, with its own personnel, respond to or take action related to those events
about which AMI provides monitoring and notification. Customer further understands that he/she is solely responsible
for the final entries and schedules set forth in the AMI database, notwithstanding the fact that AMI may have entered
the monitoring and notification information in that database on the Customers behalf.
3. Customer also understands that the data entries and schedules, residing in AMI's database, can be changed by the
Customer. Customer furthers understands and agrees to bear the risk of loss or damage that may result from changes
to the AMI database made by, or on behalf of the Customer, and that such changes may impair or prevent the AMI
notification system from providing timely and successful notifications of detected events to Customer's designated
destinations.
4. Customer further understands that AMI makes no representations, promises, warranties, or guarantees that there
will be no interruptions in service, delays in performing service, or as to the quality, usefulness, completeness and
reliability of such service. Furthermore, that AMI provides no assurances that such service will be free of errors.
Customer acknowledges that AMI utilizes wireless data services that may be provided by cellular and various
participating carriers, and that such providers disclaim any and all liability arising from the Customer's use of AMI's
products and services. Customer further understands that AMI has no control of, or responsibility for, the texting,
cellular, radio, telephone, Internet, or other communication medium which the customer may rely upon for delivery of
alarm or other messages sent by AMI.
5. Customer also understands that in further consideration of being granted the right to utilize AMI's monitoring and
notification service, the Customer, on behalf of himself/herself, and any employees, agents, personal representatives,
assigns, heirs, next of kin and any third party, agrees:
