FAQ
1. COMPATIBILITY
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Support iPhone 8 (Device Model) or later versions.
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Support Android ver.9.0 or later versions.
2. TERMS OF USE & PRIVACY POLICY
•Please read the Terms of Use & Privacy Policy before using this device.
3. PROTECTION OF DATA
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Skeeper does not collect or save your data on our server or anywhere else.
However, if users send their own data with the app's “Sharing” function,
their data may be stored on our server for transmission purposes.
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4. DATA TRANSMISSION
• Not only can you share your measurement data and sound files, but you can also
send personal information and questionnaire results.
5. SAFETY
•Skeeper has been certified by the U.S. FCC and the FDA.
6. BLUETOOTH
• Bluetooth Range : 5 meters (16ft)
Auto-Pairing : Upon pressing the “Start” button on the measurement page,
the smartphone and Skeeper will be automatically connected.
7. CLEANING
• Use a soft cloth moistened with a 70% isopropyl alcohol solution and apply to areas of contact.
8. LOGGING IN/OUT
• After installing the app and logging in for the first time, you cannot log out or re-log in.
9. USE OF DEVICE
• It is recommended to use audio devices specialized for low-frequency sounds,
such as woofer speakers or bass wired earphones/headsets.
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10.TECHNOLOGY
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The Skeeper uses our own patented sound technology.
For more information, visit our website at: www.ismartsound.com
11. COVID-19
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As a telemedical solution, Skeeper does not require face-to-face contact with doctors.
All users can use Skeeper to share their data digitally.
See the video on Skeeper’s COVID-19 solution on our website (or scan the QR code).
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12. A/S
•Regarding any repair or returns issue, please contact our A/S center.
13. OTHERS
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Note that there is no “Result” page for “Lung or Respiratory Rate”.
Measurement Time : With measurement times of 20, 30, or 60 seconds, all data and results
can be automatically normalized to that of a 60-second time frame.
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14. QUESTIONS
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If you cannot find the answer to your question, please contact us at: contact@ismartsound.com.
INQUIRIES
If you have any problems or inquiries regarding the use of the product,
you can receive information and service from the homepage of manufacturer (www.ismartsound.com).
To avoid warranty issues, please read the User Manual, Terms of Use, and Safety Information carefully
before using this device.
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Summary of Contents for SM-300
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