Skope B1200-2, User Manual

15

SKOPE B1200-2/B1200G-2

Servicing

User Manual

Troubleshooting

For questions about the EMS advanced controller, see “Messages and 
Alarms” on page 11. For problems with the cabinet and refrigeration 
cassette, use the following table. 

Problem

Possible Cause

Suggestions

• Cabinet not 

operating

• No controller display

• Loss of power 

supply

• Isolating switch 

turned off

• Check mains power supply.
• Check isolating switch (see 

page 12).

• Interior light not on

• Failed LED tube

• Replace LED tube (see 

page 13).

• Controller is in 

stand-by mode

• Movement in front of the 

motion sensor will 
reactivate it.

• Blown cabinet fuse

• Contact an authorised 

service agent to replace it.

• Power consumption 

is higher than 
expected

• Unit operating too 

hot

• Clean the condenser coil 

(see page 12). 

• Ensure the cabinet has 

good ventilation around the 
refrigeration unit (see 
page 5).

• Ensure the cabinet is in a 

cool spot.

• Cabinet doors are 

opened excessively

• Ensure doors are closed 

more often.

• Product is too warm

• Restricted airflow to 

cabinet

• Ensure product is not 

blocking airflow slots.

• Ensure there is space 

around individual product 
pieces.

• Controller is in 

stand-by mode

• Movement in front of the 

motion sensor will 
reactivate it.

• Controller is in non-

perishable mode

• Change the controller to 

perishable mode (see 
page 10).

• Warm cabinet 

temperatures

• Compressor 

operating for long 
periods (more than 1 
hour)

• Blocked condenser

• Clean the condenser coil 

(see page 12).

• Poor ventilation 

around refrigeration 
unit 

• Ensure the cabinet has 

good ventilation around the 
refrigeration unit (see 
page 5).