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After 5 minutes have passed, press the SkyBell button to confirm 
that your doorbell chime is working correctly and your phone is 
receiving push notifications.

If the setup is unsuccessful:

1.

 Tap “Cancel” in the app or click “OK” to the pop-up message. 

Restart the syncing process from the beginning and make sure 
you accurately enter your Wi-Fi password.

2.

 

After your third unsuccessful sync attempt, please contact 

customer service for assistance.

In the app, your new SkyBell device will appear in the home 
screen. You can tap that device to adjust its individual settings.

Red Light After Successful Sync

If the LED light is a solid red at any time after a successful sync, 
this means the device does not have Wi-Fi connection and/or 
internet connection. Please visit 

www.SkyBell.com/support

to troubleshoot.

LED LIGHT KEY

Red (Solid)

 = Device has power but no Wi-Fi or internet 

connection 

Red (Blinking once per second)

 = Device is in syncing mode 

Red (Blinking once every 5 seconds)

 = Device has direct power 

and battery is charging 

Green (Solid)

 = Device has power, Wi-Fi and server

connection (normal)  

Green (Blinking Slow)

 = Device has power and Wi-Fi but is not

connecting to server 

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Summary of Contents for 2.0

Page 1: ...Installation Guide ...

Page 2: ...ophone Motion Sensor Contents SkyBell Doorbell Device Mounting Plate Special Locking Tool Screw Anchors 2 Wall Screws 2 Wire Connectors 4 2 extra Tools You May Need for Installation Pliers or Crimpers Power Drill or Screw Driver Outdoor Adhesive Wire Strippers SkyBell Components S K YBE L L 1 2 ...

Page 3: ...ell Chime SkyBell is compatible with mechanical and digital door chimes Wireless door chimes are not supported Digital door chimes require an adapter which may be sold separately 2 Wi Fi Speed Be sure you have at least 1 5 mbps consistent upload speed at your front door For more details on how to check your Wi Fi speed visit www skybell com support wi fi speed test 3 Router Quality Your SkyBell ex...

Page 4: ...SFORMER 4 Router Band SkyBell will only connect to the 2 4 GHz band If you have a dual band router you must create unique SSIDs for the 2 4 and 5 GHz bands Prior to initiating the syncing process make sure your mobile device is connected to the 2 4GHz SSID 5 Router b g n SkyBell works on the b g network If you have an N Only router please activate the b g setting 6 Router Channel Bandwidth Make su...

Page 5: ...wer configuration will automatically void your Limited Warranty http www skybell com warranty Warning Coming into contact with a transformer can cause injury or loss of life Use extreme caution when installing SkyBell OR 3 INSTALLATIONINSTRUCTIONS 1 To begin press your current doorbell button to make sure your existing door chime works 2 Remove your traditional doorbell and carefully detach or cut...

Page 6: ...nd will automatically void your limited warranty For more details www skybell com support power and www skybell com legal Instead of drilling into your wall you may use an outdoor adhesive to glue the mounting plate to your wall or door frame 5 Gently twist together the ends of a SkyBell wire and a home doorbell wire as shown 6 Next insert the joined wires into a blue wire connector and push until...

Page 7: ...crew is already in place in the bottom center hole of the mounting plate Place the SkyBell completely over the mounting plate and insert the locking tool into the middle hole at the bottom center of the device Turn the tool counter clockwise right to left 3 full rotations This will draw the set screw down and lock the SkyBell into place Be sure that the screw is not exposed beyond the bottom of th...

Page 8: ...gh the center hole in the wedge mount 3 Position the wedge mount so that the camera will be angled in the direction of your visitor 4 Place the wall mount on top of the wedge mount and position so that the bottom of the wall mount the end with the set screw is at the center of the thinnest part of the wedge mount Be sure that the wires pass through the center hole in the wall mount 5 Place two scr...

Page 9: ...e sure that the lip around the center hole faces you 3 Place the wall mount directly on top of the door frame adapter and position so that the bottom part of the wall mount is the end with the set screw Be sure to pass the wires through the center hole of the wall mount 4 Secure the wall mount and the door frame adapter to the door frame with the screws Be sure that the adapter is flush and tight ...

Page 10: ...Your Wi Fi network password if necessary 4 The SkyBell Activation Code device ID Register 1 Download the app from the iTunes App Store or the Google Play Store Search SkyBell and select our free app 2 On the home screen of the app tap Register and create an account by entering your information and completing the account creation process 3 Then log out of the app by tapping the settings wheel tappi...

Page 11: ... process You will need your SkyBell device ID and Wi Fi password Your device ID can be found on the back of your device or on the back of this installation booklet If the setup is successful 1 You will see a screen asking you to name your SkyBell Name your SkyBell and continue through the remaining screens or 2 The LED light will turn from a blinking red to a blinking green or solid green This mea...

Page 12: ...appear in the home screen You can tap that device to adjust its individual settings Red Light After Successful Sync If the LED light is a solid red at any time after a successful sync this means the device does not have Wi Fi connection and or internet connection Please visit www SkyBell com support to troubleshoot LED LIGHT KEY Red Solid Device has power but no Wi Fi or internet connection Red Bl...

Page 13: ...STATE LAW DO NOT ATTEMPT TO POWER YOUR SKYBELL WITH AN IMPROPER POWER CONFIGURATION INFORMATION REGARDING ALL SUPPORTED POWER CONFIGURA TIONS CAN BE FOUND AT WWW SKYBELL COM SUPPORT POWER CONFIGURATION DIAGRAMS FAILURE TO STRICTLY ADHERE TO OUR POWER CONFIGURATION GUIDELINES WILL AUTOMATICALLY VOID THIS LIMITED WARRANTY SkyBell Limited Warranty Subject to the terms and conditions of this Limited W...

Page 14: ...luding sales promotions or other discounts In addition to any other remedies available to us if we have shipped a new device to you and we have not received your original device within 30 days from the initiation of the return process we shall have the right to terminate your original device and or your replacement No Other Warranties THE WARRANTIES AND REMEDIES CONTAINED HEREIN ARE EXCLUSIVE AND ...

Page 15: ... TO REPAIR ANY PRODUCT UNDER THIS LIMITED WARRANTY OR MAKE A PRODUCT EXCHANGE WITHOUT RISK TO OR LOSS OF PROGRAMS OR DATA ALL CLAIMS BY YOU WHETHER IN TORT CONTRACT STRICT LIABILITY OR OTHERWISE MUST BE BROUGHT WITHIN TWO YEARS FROM THE DATE THE CAUSE OF ACTION ACCRUES THIS LIMITATION OF LIABILITY CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT THE FOREGOING APPLIES EVEN IF SBT OR ANY SUPPLIER OR ...

Page 16: ...try or some other action or event outside SBT s control Return of devices from outside the US and Canada is at your own risk SBT is not responsible for providing a replacement device if in SBT s sole discretion it cannot successfully or legally ship a product to an international destination Reseller Limitations This Warranty only applies to devices purchased from SkyBell or an Authorized Reseller ...

Page 17: ...W W W S K Y B E L L C O M ...

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