SkyBell 2.0, User Manual

Page 1: ...SkyBell 2 0 WiFi Video Doorbell aluminium or bronze English manual ...

Page 2: ...install the SkyBell app 13 4 2 Open the SkyBell app for the first time 14 4 3 Adding a SkyBell to your account 15 4 4 If the SkyBell sync process fails 15 5 0 Using the SkyBell App 16 6 0 Status LED 17 7 0 Frequently Asked Questions 18 8 0 Service and support 18 9 0 Warning and points of attention 18 11 0 Warranty conditions 19 12 0 Declaration of Conformity 20 1 0 Introduction Congratulations wit...

Page 3: ...built in motion sensor provides even more possibilities If someone is standing in front of your door but does not ring you can get a message about this event Multiple devices can receive a push notification from your SkyBell The first person accepting the call can view live images and talk to the visitor This manual will help you to mount and use the SkyBell WiFi doorbell Image 1 Functions of the ...

Page 4: ...otion sensor Manual English Mounting plate Door frame adapter Locking tool and locking screw Mounting screws and screw anchors Four wire connectors Digital doorbell adapter in anti static bag Image 2 Package contents 2 0 Before your start Before you start to install the SkyBell video doorbell please check this chapter first ...

Page 5: ... mechanical doorbell chime without having to change anything For example Image 3 Some examples of working doorbell chimes If you have a digital doorbell chime you need to use the digital doorbell adapter Image 4 Digital doorbell adapter with 2 white wires View this video for installation instuctions using the digital doorbell adapter https www youtube com watch v z11dfrYE5cA The SkyBell does not w...

Page 6: ...or http speedtest ziggo nl German http speedtest t online de or http dsl speedtest computerbild de United Kingdom http speedtest net uk or http diagnostics bt com speedtest If you are not able to see a proper video stream once having installed the SkyBell you might need to use a WiFi repeater to improve your wireless home network 2 3 Check power input 2 3 1 Connect SkyBell to doorbell transformer ...

Page 7: ...oorbell chime SkyBell is designed to work with a doorbell transformer and doorbell chime If you do not have a doorbell chime you need to make use of a 10 ohm 10 W resistor together with a 12V DC power adapter like this Image 6 Power adapter with resistor is necessary if you do not have a doorbell chime ...

Page 8: ... a wireless signal is broadcasted at 2 4 GHz with a visible WiFi network name SSID Also make sure that your wireless network is set to WiFi B G N If N only is selected change this to support B G N Make sure that your wireless home network is set to 20Mhz bandwith orboth 20 40 Mhz Consult the manual and helpdesk of the supplier of your wifi router for more information and support 3 0 Mounting the S...

Page 9: ...s without power Check if the doorbell is switched off by pressing the doorbell button again If so follow the next steps 3 1 Remove the current doorbell button Unscrew the existing doorbell button currently in use Detach the two wires connected to the current doorbell button carefully This doorbell button is not needed from now on Image 8 Remove the current doorbell button ...

Page 10: ...nting plate LEVEL LINE UP and FACE DOWNWARD Image 9 Place the mounting bracket on the wall If necessary use the available adapters to mount the SkyBell in a proper way Image 10 Door frame adapter Image 11 Wedge mount Now screw the mounting plate with or without adapters to the wall using the enclosed screws an dowels Make sure that the locking screw is located on the bottom side see yellow circle ...

Page 11: ... of the wall Combine the wires next to eachother and twist them together with a rotating move 2 Insert the wires into the blue connectors 3 Use a pliers to squeeze down the connector 4 Repeat these steps for both wires Image 13 Attach the cables Place the SkyBell on the mounting plate Locking the SkyBell will follow later ...

Page 12: ...link It is also possible that your doorbell chime is making a light noise The doorbeel chime works as a resistor and the internal battery of the SkyBell is charged at this moment If the LED is blinking slowly the battery is being charged This may take up to 10 minutes If the LED is blinking rapidly about 1 time per second the SkyBell is ready to be connected to your smartphone synchronised No LED ...

Page 13: ...re you continue If the LED is burning red and or green when motion is detected the SkyBell is ready to be connected to you home network and synchronised to your smart phone or tablet Make sure that your smart phone or tablet has an active WiFi connection with your wireless home network You may also want to view these official SkyBell instruction videos Android device https www youtube com watch v ...

Page 14: ... and you will see this screen Image 17 SkyBell app log in and create account 1 Press Register to create a new account or press Sign in to use an existing SkyBell account 2 Enter your first name and last name with several characters 3 Enter a valid and existing email address and check this before you continue This address is also used as a username for the SkyBell app It is not possible to change t...

Page 15: ...n code of your SkyBell This code is mentioned on the sticker on the giftbox and the bottom of the SkyBell itself 3 Check if the name of your wireless network is the correct one 4 Enter the password of your WiFi network security key 5 Press Confirm to continue 6 The information is now transferred to your SkyBell 7 If successful you will see the following window to provide a name for your SkyBell En...

Page 16: ...rt 2 4 GHz frequency You may want to change the security key WPA WPA2 with TKIP for example However if you have tried several times to sync the SkyBell and you are still not able to get it working stop the process and contact us for further assistance 5 0 Using the SkyBell App If everything has gone well and your SkyBell is synced properly you can press the SkyBell button to test it A push notific...

Page 17: ... possibility to take a picture snapshot from the video image or to activate the night vision 6 0 Status LED The SkyBell LED shows several modes of the SkyBell Red Solid Device has power but no Wi Fi connection or has not yet been synced Red Blinking Fast Device is in smart configuration mode setup sync mode If stuck in this mode during or directly after a sync attempt cut power and try to configur...

Page 18: ...e on our webshop or via our resellers This manual has been carefully written by e Domotica technical experts If you have problems installing or using the product please fill out the support form at the website http www e domotica com en customer service 9 0 Warning and points of attention Due to laws directives and regulations set out by the European parliament some wireless devices could be subje...

Page 19: ...warranty period applies to the SkyBell 2 0 WiFi Video Doorbell When having bought a secondhand e Domotica product the remaining period of warranty is measured from the moment of purchase by the product s first owner The warranty applies to all e Domotica products and parts inextricably connected to and or mounted on the main product Power supply adapters batteries antennas and all other products n...

Page 20: ...ity and the article code of the product of which you would like to obtain a copy of the Declaration of Conformity Trademarks all brand names are trademarks and or registered trademarks of their respective holders The information contained in this document has been created with the utmost care No legal rights can be derived from these contents e Domotica cannot be held responsible nor liable for th...