08
FAQs
Possible Reasons
Solution
Issue
Failed to starting up
Battery runs out
Electric skateboard:
Please charge immediately.
It generally takes 3 to 4 hours.
Remote Controller:
Please charge
immediately. It generally takes 2 hours.
Cruise duration
gets shorter
Battery are not fully charged
Remote fully charge the battery. It generally
takes 3 to 4 hours.
Battery doesn’t
accept charge
Make sure power flow to the wall outlet is on.
Plug gets loose.
Check if the socket is available.
Socket is not available.
The average of rechargeable battery life is 1 to 2
years depending on condition and use. Replace
only with electric skateboard replacement batteries.
Battery need to be replaced.
Start up electric skateboard.
Binding indicator was not light up.
No connection to electric.
Electric skateboard
doesn’t run
Restart electric skateboard and remote controller.
If blinding indicator still light off, please turn off
them and consult dealer or manufacturer.
Binding indicator flashing on remote
controller indicates a fault in electric
skateboard.
Please consult dealer or manufacturer.
Indicator on electric skateboard
flashing (no match code) indicates a
fault in electric skateboard.
Please charge immediately.
Charge indicator flashing.
Please charge immediately.
Battery runs out.
Start it up.
It will auto power-on without any
operation on electric skateboard.
Auto power-off
