slice
Managed Solutions
www.sliceitup.net
helpdesk@sliceitup.net
646•448•8238
212•245•1818
347 WEST 36TH STREET
SUITE 604 NEW YORK, NY, 10018
Slice Managed Solutions
347 W36th Street Suite 604
New York, NY 10018
SHIPPING ADDRESS
Website:
www.sliceitup.net
Email:
helpdesk@sliceitup.net
Tech Support:
212-245-1818
CONTACT US
Troubleshooting
• If you lose connectivity, first check to make sure everything is plugged in correctly. Next, unplug the router’s power adaptor, wait 20
seconds, then plug it back in. Wait 2 minutes for the router to initialize and connect to the Internet.
• Some cell phone and mobile broadband “dead zones” exist indoors. To help improve CradlePoint signal strength and speed, you may
have to reposition the CradlePoint away from an obstruction (like a wall or pillar). To check your speed, visit: www.speedtest.net
For any additional support needs, please call Tech Support at
(212) 245-1818
Tech Support
CradlePoint service Tech support calls for malfunctioning equipment provided by Slice Managed Solutions will not be billable to the client.
All other tech support calls will be billable. Billable time will be automatically charged to the client’s credit card on file.
Returning Your Internet Kit
To avoid late charges, we ask that you please return your Internet Kit to a FedEx location no later than 1 business day after your rental.
A. Make sure all components are in the carrying case:
1. (1)
CradlePoint IBR600 Router
2. (1)
Ruckus ZoneFlex 7363
3. (1)
Ruckus PoE Power Injector
4. (1)
Power Adaptor for CradlePoint
5. (1)
Power Adaptor for PoE Power Injector
6. (2)
CradlePoint Antenna
7. (3)
Network Cable
8. (1)
Quick Start Guide
B. Put the carrying case in a sealed cardboard shipping box to prevent damage during shipping.
C. Place the prepaid FedEx Return Shipping Label on the shipping box.*
D. Call FedEx at (800) 463-3339 to arrange for a pickup or drop off at a FedEx location. **
* If you do not have a FedEx Return Shipping Label, please contact us to make other arrangements.
** Please note that you will be responsible for the package until it is scanned by FedEx.
4G Internet Kit Quick Start Guide
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