SPECIFICATIONS
PROCESSOR
Intel / Quad Core
RAM/ROM
1GB / 16GB
DISPLAY
8” IPS LCD (800x1280) Capacative Touch
Screen
WIFI NETWORKING
IEEE 802.11 b/g/n
CAMERA
2MP (Front) / 8MP (Rear)
OPERATING SYSTEM
Windows 10
POWER
Rechargeable Li-Poly Battery (3500mAh),
Power Adapter (DC IN 5V, 2A)
1.8 No sound via earphone.
• Check if the volume setting is at 0.
• Check if audio file is broken or corrupted, and try
to play another audio file. If the audio file is
broken, it may cause severe noise or static.
1.9 There is color distortion of video/picture display.
• Press the Power button for ten seconds to reboot
the device.
1.10 Cannot copy files.
• Check if the device is connected to the computer
correctly.
• Check if the memory space is full on the device.
• Check if the USB cable is broken.
1.11 Other problems.
Please follow up the next step to fix the other troubles
before you return the device to us for servicing:
• Step 1: Press the Power button for ten seconds, then
check if the function works correctly.
• Step 2: Upgrade the firmware from the CD and
restart the device, then check if the function
works correctly.
