Troubleshooting
© Philex Electronic Ltd. 2010 v1
Other Recommendations
Place the antenna away from metal surfaces to
avoid interference.
For the best reception choose a position for your
aerial near a window which faces the nearest
transmitter. Check neighbouring outdoor aerials
to find the direction of the transmitter.*
Safety Precautions
This appliance is not waterproof. It is for indoor
use only and must not be positioned where it
could be exposed to dripping or splashing water.
Objects containing liquids should not be placed
on or near the appliance.
To prevent risk of fire, keep the unit and attached
wiring well away from naked flames.
Don’t attempt to open this product - there are no
user serviceable parts.
Care
To clean wipe gently with a soft non- abrasive
cloth. The cloth can be slightly moistened with
a diluted mild detergent solution providing the
aerial is first switched off and disconnected from
the power adaptor.
No Signal
1. Check the mains and power adaptor
connection.
Poor Signal Strength (analogue)
If the picture suffers from snowy grainy signal
try the following to improve the picture:
1. Rotate the aerial to obtain the best picture.
2. Reposition the aerial at greater or lesser
distance (vertically and horizontally) from
your TV.
Problems with DTT (digital TV)
Unlike analogue terrestrial television, it is not
possible to view DTT channel under weak signal
strength conditions. Therefore, typically you will
either receive DTT channels with a clear picture
and sound or you will not receive any channels
at all. A weak digital signal can cause occasional
blocking, freezing or complete loss of picture.
Try the following to improve the picture:
1. Rotate the aerial.
2. Reposition the aerial at greater or lesser
distance (vertically and horizontally) from
your TV.
Waste electrical products should not be
disposed of with household waste. Please
recycle where facilities exist. Check with
your Local Authority for recycling advice.
For further information or any queries please contact
Customer careline: 08457 573479
Local Rate - UK Only
Technical Support: www.philex.com/support
Useful Websites for Digital Advice:
*
To confirm that your home is in a coverage
area, to find out which DTT channels should
be available locally and to find out where
your nearest transmitter is visit:
www.dtg.org.uk/industry/coverage.html
or
www.digitaluk.co.uk
and enter your post-
code. To find out the distance to your nearest
transmitter and it’s compass bearing select
Trade view from the top bar.
Recommendations, Safety, Care and Support
Specifications
Frequency Range: 47-230MHz, 470-862MHz
Gain: 20dB(VHF), 20dB(UHF)
Power Supply: 9V DC, 100mA
Output Impedance: 75 ohm
