14 Contact
SMA Solar Technology AG
Operating manual
MC-BOX-6-3-BE-en-30
36
14 Contact
If you have technical problems with our products, please contact the SMA Service Line. The
following data is required in order to provide you with the necessary assistance:
• Box:
– Device type
– Serial number
• Battery inverter:
– Device type
– Quantity
• PV inverter:
– Device type
– Quantity
• Electrical loads:
– Device type
– Quantity
• Type, power and maximum current for the generator (if present)
• Batteries:
– Type
– Nominal capacity and nominal voltage (with lead-acid batteries)
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
Sunny Tripower, Sunny High-
power: +49 561 9522‑1499
Monitoring Systems,
SMA EV Charger:
+49 561 9522‑2499
Hybrid Controller:
+49 561 9522-3199
Sunny Island, Sunny Boy Stor-
age, Sunny Backup:
+49 561 9522-399
Sunny Central, Sunny Cen-
tral Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
for Netherlands:
+31 30 2492 000
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner TERMS a.s
+420 387 6 85 111
SMA Online Service Center:
www.SMA-Service.com
Türkiye
SMA Service Partner DEKOM
Telekomünikasyon A. Ş
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com