SMA Solar Technology AG
12 Troubleshooting
User Manual
REDUCERBOX-BA-en-16
61
NETCOM
Off
No network connectivity.
Status ok.
None
Flashing
green
Network activity
None
Flashing
orange
Network is partially impaired.
One or more
Sunny WebBoxes or the
Sunny Portal is/are not
available.
Determine the cause of the error
using the events logbook and fix it.
If there are connection problems
with the Sunny WebBox, see the
Sunny WebBox user manual.
Flashing
red
Network is impaired. The
Sunny WebBoxes and the
Sunny Portal are not
available.
Ensure that the Power Reducer Box is
correctly connected to the local
network (see Section 8.1.7).
If the Power Reducer Box is correctly
connected to the local network,
determine the cause of the error
using the events logbook
(see Section 9.3) and fix it.
If the problem persists, contact the
SMA Service Line (see Section
15 "Contact", page 76).
SD CARD
Green
SD card is inserted and
writable, > 10% free
None
Flashing
green
Writing data, > 10% free
None
Orange
SD card is inserted and
writable, ≤ 10% free
Replace SD card in the near future.
Flashing
orange
Writing data, ≤ 10% free
Replace SD card in the near future.
Red
The SD card is full or write-
protected.
Replace SD card or remove the write
protection.
Off
No SD card is inserted.
None
LED
Status
Meaning
Measure