5 Contact
SMA Solar Technology AG
Service Manual for Installers
SC-UP_SCS-UP_EZE-SG-en-10
18
5
Contact
If you have technical problems with our products, please contact the SMA Service Line. The following data is required
in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Event message
• Type of communication
• Type and number of PV modules
• Type and size of additional energy sources
• Optional equipment, e.g. communication products
• Detailed description of the problem
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
Sunny Tripower, Sunny Highpower:
+49 561 9522‑1499
Monitoring Systems, SMA EV Charger:
+49 561 9522‑2499
Hybrid Controller:
+49 561 9522-3199
Sunny Island, Sunny Boy Storage,
Sunny Backup:
+49 561 9522-399
Sunny Central, Sunny Central Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
for Netherlands: +31 30 2492 000
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner TERMS a.s
+420 387 6 85 111
SMA Online Service Center:
www.SMA-Service.com
Türkiye
SMA Service Partner DEKOM
Telekomünikasyon A. Ş
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
France
SMA France S.A.S.
Lyon
+33 472 22 97 00
SMA Online Service Center:
www.SMA-Service.com
Ελλάδα
Κύπρος
SMA Service Partner AKTOR FM.
Αθήνα
+30 210 8184550
SMA Online Service Center:
www.SMA-Service.com
España
Portugal
SMA Ibérica Tecnología Solar, S.L.U.
Barcelona
+34 935 63 50 99
SMA Online Service Center:
www.SMA-Service.com
United Kingdom
SMA Solar UK Ltd.
Milton Keynes
+44 1908 304899
SMA Online Service Center:
www.SMA-Service.com
Summary of Contents for SC 4000 UP
Page 20: ...www SMA Solar com...
