14 Troubleshooting
SMA Solar Technology AG
Operating manual
159
SI44M-80H-13-BE-en-15
Event number
Message, cause and corrective measures
8615
Box encoding does not correspond to software settings
Box coding conflicts with software settings: Configuration of the Sunny Island inverters does
not match the Multicluster-Box.
Corrective measures:
• Check whether the value set for parameter
Type of AC subdistribution
matches the
connected Multicluster-Box.
• If the value does not match, restart the installation assistant.
• Contact the Service.
8616
Cluster incomplete
Due to a short circuit on the load side, the supply voltage of the Sunny Island at line conduc-
tor Lxx drops and can no longer be maintained. This causes the voltage supply of contactor
Q10
/
Q110
of the Multicluster-Box to fail.
Corrective measures:
• Eliminate the short circuit.
8617
Extension clusters have a country data set configured that is different to that of the
main cluster
At least in 1 extension cluster, the Sunny Islands are set to another country standard than the
Sunny Islands in the main cluster.
Corrective measures:
• Set the same country standard (
Country standard set
parameter) in all Sunny Island
inverters in the main cluster and in the extension cluster.
8618
8619
System failure
Tie contactor or tie switch does not open.
• Contact the Service.
8620
System failure
At least 1 extension cluster has another firmware version than the main cluster.
• Update the firmware.
8706
System control: Setpoint spec. activated
8707
System control: Setpoint spec. deactivated
8716
Inverter switches to energy saving mode because battery range reached
29001
Grid Guard code valid