18 Contact
SMA Solar Technology AG
Operating manual
185
SI44M-80H-13-BE-en-15
18 Contact
If you have technical problems with our products, please contact the SMA Service Line. The following data is required
in order to provide you with the necessary assistance:
• Battery inverter:
– Device type
– Serial number
– Firmware version
– Event message
– File with event messages for troubleshooting
– Service files for troubleshooting
– Type and size of additional energy sources
– Type, power and maximum current for the generator (if present)
– Optional equipment, e.g. communication products
• Batteries:
– Type
– Nominal capacity and nominal voltage (with lead-acid batteries)
You can find your country's contact information at:
