14 Contact
SMA Solar Technology AG
Operating manual
STP3-6-3AV-40-BE-en-13
103
14 Contact
If you have technical problems with our products, please contact the SMA Service Line. The
following data is required in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Event message
• Mounting location and mounting height
• Type and number of PV modules
• Optional equipment, e.g. communication products
• Use the name of the system in Sunny Portal (if available)
• Access data for Sunny Portal (if available)
• Special country-specific settings (if available)
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
Sunny Boy, Sunny Mini Central,
Sunny Tripower, Sunny High-
power: +49 561 9522‑1499
Monitoring Systems
(Kommunikationsprodukte):
+49 561 9522‑2499
Hybrid Controller:
+49 561 9522-3199
Sunny Island, Sunny Boy Stor-
age, Sunny Backup:
+49 561 9522-399
Sunny Central, Sunny Central
Storage:
+49 561 9522-299
SMA Online Service Center:
www.SMA-Service.com
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
for Netherlands: +31 30 2492
000
SMA Online Service Center:
www.SMA-Service.com
Česko
Magyarország
Slovensko
SMA Service Partner TERMS
a.s.
+420 387 6 85 111
SMA Online Service Center:
www.SMA-Service.com
Türkiye
SMA Service Partner DEKOM
Ltd. Şti.
+90 24 22430605
SMA Online Service Center:
www.SMA-Service.com
France
SMA France S.A.S.
Lyon
+33 472 22 97 00
SMA Online Service Center :
www.SMA-Service.com
Ελλάδα
Κύπρος
SMA Service Partner AKTOR
FM.
Αθήνα
+30 210 8184550
SMA Online Service Center:
www.SMA-Service.com
Summary of Contents for STP3.0-3AV-40
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