12 Troubleshooting
SMA Solar Technology AG
Operating manual
SB55-LV-JP-41-BE-en-13
81
Event number
Message, cause and corrective measures
10343
Webconnect error: Default gateway not configured
The standard gateway was not configured.
Corrective measures:
• Configure the standard gateway.
10344
Webconnect error: DNS server not configured
DNS server was not configured.
Corrective measures:
• Configure DNS server.
10345
Webconnect error: No reply to DNS request |xx|
DNS server not available
Corrective measures:
• Ensure that the address of the DNS server has been entered correctly.
• Ensure that the network cable at the inverter is correctly connected.
10352
Webconnect error: Faulty communication
No connection to Sunny Portal possible.
Corrective measures:
• Ensure that the Internet connection is working properly.
• Ensure that the Webconnect function is enabled.
• Ensure that the network cable at the inverter is correctly connected.
10517
Dynamic active power limitation started.
The inverter limits the active power of the PV inverters to the set limit.
10518
Dynamic active power limitation terminated.
The inverter terminated the active power limitation of the PV inverters.
27103
Set parameter
The parameter changes are being adopted.
27104
Parameters set successfully
The parameter changes were successfully adopted.
27107
Update file OK
The update file found is valid.
27301
Update communication
The inverter is updating the communication component.
27302
Update main CPU
The inverter is updating the inverter component.
27312
Update completed
The inverter has successfully completed the update.