15 Contact
SMA Solar Technology AG
Operating manual
SB55-LV-JP-41-BE-en-13
92
15 Contact
If you have technical problems with our products, please contact the SMA Service Line. The
following data is required in order to provide you with the necessary assistance:
• Device type
• Serial number
• Firmware version
• Event message
• Mounting location and mounting height
• Type and number of PV modules
• Optional equipment, e.g. communication products
• Use the name of the system in Sunny Portal (if available)
• Access data for Sunny Portal (if available)
• Special country-specific settings (if available)
• Detailed description of the problem
日本
SMAジャパン株式会社
東京
SMAサービスライン 0120 323 274