Sunny Boy 1800U
Installation and Operator’s Manual
SB2500U-11:NE
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44
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SMA Regelsysteme GmbH
5 Troubleshooting
Our quality management strategy includes a constant quality improvement of our prod-
ucts. We always are concerned to avoid all failures and malfunctions of our products.
The product you purchased was shipped after successfully passing numerous tests con-
cerning the operation behavior and the disconnection devices as well as long term heavy
duty tests.
We recommend to conduct the following steps in case your PV-plant does not operate
correctly:
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check the connection to the grid and to the PV-panels - pay attention to all safety
measures listed in chapter 2 “Installation”.
•
check the blinking code on the lid of the Sunny Boy and compare the code with the
blinking codes in chapter 4. Follow the countermeasures listed there, if necessary con-
tact the installer.
•
check the ”Mode“ and ”Error“ messages in the monitoring system if present.
•
contact the Sunny Boy service if the system malfunction persists. The address is listed
in the appendix.
In order to let your PV-plant operate again as soon as possible it is essential to provide
the following information: