16 Contact
If you have technical problems with our products, please contact the SMA Service Line. We require the following
information in order to provide you with the necessary assistance:
• Sunny Island inverter type
• Sunny Island inverter serial number
• Sunny Island inverter firmware version
• Error message displayed
• Type of battery connected
• Nominal battery capacity
• Nominal battery voltage
• Type of the communication products connected
• Type and size of additional energy sources
In order to receive service assignments for the Sunny Island system, all system data must be recorded in the information
sheet for Sunny Island systems during commissioning and made available to Service (for information sheet see
www.SMA-Solar.com).
Danmark
Deutschland
Österreich
Schweiz
SMA Solar Technology AG
Niestetal
SMA Online Service Center:
www.SMA-Service.com
Sunny Boy, Sunny Mini Central,
Sunny Tripower: +49 561 9522‑1499
Monitoring Systems (Kommunikation-
sprodukte): +49 561 9522‑2499
Fuel Save Controller (PV-Diesel-Hy-
bridsysteme): +49 561 9522-3199
Sunny Island, Sunny Backup, Hydro
Boy: +49 561 9522-399
Sunny Central: +49 561 9522-299
Belgien
Belgique
België
Luxemburg
Luxembourg
Nederland
SMA Benelux BVBA/SPRL
Mechelen
+32 15 286 730
Česko
Magyarország
Slovensko
SMA Service Partner TERMS a.s.
+420 387 6 85 111
Polska
SMA Polska
+48 12 283 06 66
France
SMA France S.A.S.
Lyon
+33 472 22 97 00
Ελλάδα
Κύπρος
SMA Hellas AE
Αθήνα
+30 210 9856666
España
Portugal
SMA Ibérica Tecnología Solar, S.L.U.
Barcelona
+34 935 63 50 99
United Kingdom
SMA Solar UK Ltd.
Milton Keynes
+44 1908 304899
Bulgaria
Italia
România
SMA Italia S.r.l.
Milano
+39 02 8934-7299
United Arab
Emirates
SMA Middle East LLC
Abu Dhabi
+971 2234 6177
India
SMA Solar India Pvt. Ltd.
Mumbai
+91 22 61713888
16 Contact
SMA Solar Technology AG
Operating Manual
161
SI30M-44M-60H-80H-BE-en-33
Summary of Contents for SUNNY ISLAND 3.0M
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