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Chapter 5:

Maintaining your interactive
whiteboard system

Maintaining your interactive whiteboard

31

Cleaning the projector

31

Focusing and adjusting the projector image

32

Replacing the projector lamp

33

Removing and replacing the projector lamp module

33

Resetting the lamp hours

37

This chapter includes methods for properly cleaning and preventing damage to your

SMART Board 600ix interactive whiteboard system.

Maintaining your interactive whiteboard

For information on maintaining your interactive whiteboard, see the

SMART Board 600 and D600

series interactive whiteboard installation and user’s guide

(

smarttech.com/kb/001414

).

Cleaning the projector

W

  W A R N I N G

Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder,

and consider removing the projector from its wall-mounting bracket to clean it.

C

  C A U T I O N

l

Never touch the mirror with your hands or a brush, and do not scrub the surface of the mirror

with the supplied cleaning cloth. Instead, use the supplied cleaning cloth to clean the mirror

with a light touch, and do not put any cleaning solvents on the cloth or the mirror.

Chapter 5

31

Summary of Contents for 600ix

Page 1: ...SMART Board 600ix Interactive whiteboard system Configuration and user s guide Read this guide on your smart phone or other mobile device...

Page 2: ...rks of SMART Technologies ULC in the U S and or other countries Windows Microsoft Excel PowerPoint and Internet Explorer are either registered trademarks or trademarks of Microsoft Corporation in the...

Page 3: ...ocument interactive whiteboard system refers to the following l SMART Board 600 series interactive whiteboard l SMART UX60 projector l Accessories and optional equipment The projector included with yo...

Page 4: ...arefully and avoid excessive bending C C A U TI ON l Do not operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperatu...

Page 5: ...s happens move the TV or radio away from the projector Operation W W A R N I N G l If you are using an audio system use only the power supply included with that product Using the wrong power supply mi...

Page 6: ...e are no projector menu options on the ECP Keep your remote control in a safe place because the ECP is not a substitute for the remote control l Do not disconnect cables from the ECP to connect periph...

Page 7: ...any pressure to the lens Service W W A R N I N G l There are no user serviceable parts inside the pen tray Only qualified personnel should disassemble the pen tray s printed circuit boards and this p...

Page 8: ...Dust l Intended for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas...

Page 9: ...our projector 11 Using your interactive whiteboard 24 Using the Extended Control Panel ECP 24 Chapter 4 Integrating other devices 27 Video format compatibility 27 Connecting peripheral sources and out...

Page 10: ...stem to the SMART UX60 projector 62 Projector programming commands 64 Appendix C Disabling user USB access 77 Appendix D Remote control code definitions 81 Appendix E Hardware environmental compliance...

Page 11: ...Remote control 5 Pens 5 Eraser 6 Optional accessories 6 Your SMART Board 600ix interactive whiteboard system combines the following components l SMART Board 600 series interactive whiteboard l Wall m...

Page 12: ...ras and high definition sources and can project media from these sources onto the interactive screen When you use SMART software with your SMART Board 600ix interactive whiteboard system you can write...

Page 13: ...SMART Board 685 interactive whiteboards not SMART Board 640 660 680 690 D680 or D690 interactive whiteboards SMART UX60 projector The SMART UX60 projector system includes an ultra short throw projecto...

Page 14: ...or l 4 pin powered mini DIN connector and 7 pin mini DIN connector l S video input and associated dual channel audio input two RCA jacks l HDMI connector input l Two HD DB15 VGA inputs and associated...

Page 15: ...enables you to control the system and set up your projector Use the remote control to access menu options system information and input selection options Pens The pens have rubberized grip areas and ar...

Page 16: ...tive whiteboard surface Optional accessories You can add a variety of accessories to your interactive whiteboard to best meet your specific needs Purchase these items from your authorized SMART resell...

Page 17: ...and details for installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that s far from bright light sources such as windows and str...

Page 18: ...ral height of your user community when you choose a position for your interactive whiteboard Routing the cables When connecting cables from the SMART UX60 projector to your interactive whiteboard make...

Page 19: ...rd To learn how to lock the pen tray to your interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 C H A P T E R 2...

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Page 21: ...ol Panel ECP 24 This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control retrieve system information access the projector s image...

Page 22: ...ry or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak l Dispose of the exhausted battery and product components in accordance with applicable regu...

Page 23: ...t Right Up and Down arrows Change the menu selections and adjustments 4 Hide Freeze hide or display the image l Press once to freeze the image For example you can display a question on the screen whil...

Page 24: ...ess from 0 to 100 The default is 50 Contrast Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 The default is 50 Frequency Adjusts the display data frequency of...

Page 25: ...ess Degamma Adjusts the color performance of the display from 0 to 3 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminanc...

Page 26: ...htness of the image Auto Power Off minutes Sets the length of the auto power off countdown timer between 1 and 240 minutes The default is 120 minutes The timer begins to count down when the projector...

Page 27: ...en This is recommended for use with HDTV and DVD Blu ray discs enhanced for wide screen televisions See Video format compatibility on page 27 for descriptions of each mode Startup Screen Selects the t...

Page 28: ...tting the interactive whiteboard recognizes touch from the device connected to the room computer USB receptacle on the ECP Selecting Disabled disables the room computer USB receptacle on the ECP This...

Page 29: ...e Network controls on page 70 or use a DHCP server to assign a dynamic IP address and then set a static IP address using the network remote management feature see Remotely managing your system through...

Page 30: ...me or number using the remote management features see Remotely managing your system through a network interface on page 53 and Remotely managing your system through an RS 232 serial interface on page...

Page 31: ...ion Displays the projector s network communications processor firmware version in x x x x format If you haven t enabled the Network and VGA Out setting this setting is unable to display the projector...

Page 32: ...sened when adjusting the image or image adjustment will be difficult or impossible l Use only the color coded control knobs on the top of the projector s adjustment module and always unlock the lockin...

Page 33: ...omputer not included 5 DB15F RGB video input VGA 2 Secondary computer not included through VGA connection kit 6 DB9 RS 232F Room control system not included 7 RCA composite video input and left and ri...

Page 34: ...er with SMART software you can access the full capabilities of your interactive whiteboard For more information on this software press the Help button on your interactive whiteboard pen tray For addit...

Page 35: ...rd The following diagram and table describe the components of the ECP Number Function Front 1 Power and ECP status indicator light 2 Input selection 3 Volume control 4 USB A receptacle for USB drives...

Page 36: ...associated video source as the projector input source The associated video source is VGA1 by default but you can change it using the projector menu Back 13 RJ11 6 conductor receptacle for SMART Hub S...

Page 37: ...SMART Board 600ix interactive whiteboard system with peripheral devices Video format compatibility Your projector has a native video format and various video format compatibility modes You can change...

Page 38: ...3 60 317 Pillarbox 800 600 SVGA 72 4 3 72 188 Pillarbox 800 600 SVGA 75 4 3 75 Pillarbox 800 600 SVGA 85 4 3 85 061 Pillarbox 832 624 MAC 16 4 3 74 55 Pillarbox 1024 768 XGA 60 4 3 60 004 Pillarbox 10...

Page 39: ...Letterbox N N OTE Your projector is HD Ready Its native resolution supports a pixel perfect display of 720p source content However because the projector compresses 1080i source content to fit its nati...

Page 40: ...cable included with the speakers l The composite video connector and associated dual channel audio inputs on the ECP are for input only These RCA jacks don t provide an output signal g To connect a pe...

Page 41: ...aining your interactive whiteboard see the SMART Board 600 and D600 series interactive whiteboard installation and user s guide smarttech com kb 001414 Cleaning the projector W W A R N I N G Cleaning...

Page 42: ...waxes or solvents When cleaning the projector s mirror l Use a bellows bulb or air blower bulb commonly found in audio visual supply stores to blow off dust Never touch the mirror with your bare hand...

Page 43: ...bursts leave and then ventilate the area Next do the following o Avoid touching the glass fragments because they can cause injury o Wash your hands thoroughly if you have come into contact with lamp...

Page 44: ...ssembly with a previously used lamp assembly o Always handle the fragile lamp assembly with care to prevent premature lamp failure or exposure to mercury Use gloves when touching the lamp Do not touch...

Page 45: ...f the lamp cover to gently pry the cover open 5 Use a Phillips screwdriver to loosen the two captive screws from the bottom of the lamp module N N OTE Don t try to remove these screws Captive screws c...

Page 46: ...over back onto the projector 5 Connect the power cable to the wall outlet 6 Press the Power button once on the remote control or ECP to confirm that the projector is operating and that the lamp module...

Page 47: ...o access the service menu Down Up Up Left Up C C A U TI ON Do not adjust any settings in the service menu other than those listed in this guide Changing other settings can damage or affect the operati...

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Page 49: ...r Overheated Fan Failure or Color Wheel Failure message appears 44 The Lamp Failure message appears 45 The projector Power and Service lights are off 45 Resolving image issues 46 Loss of signal 46 Par...

Page 50: ...tus lights You interactive whiteboard system consists of several components which have their own status lights l Your interactive whiteboard s Ready light is located on the lower right of the frame l...

Page 51: ...Projector Power light Projector Service light ECP light Ready light Projected image Touch and pen control Status and related troubleshooting Normal operating statuses Solid green Off Solid green Solid...

Page 52: ...hing green Correct Touch only SMART Product Drivers isn t installed or running correctly on the connected computer Solid green Off Solid green Off OR Solid red N A None There s an issue with the conne...

Page 53: ...nector on the projector l Confirm that the USB cable is properly connected from the interactive whiteboard to the ECP l Confirm that the USB cable is properly connected from a fully functional USB rec...

Page 54: ...Projector Overheated Fan Failure or Color Wheel Failure message appears If the Projector Overheated Fan Failure or Color Wheel Failure message appears and the projector stops projecting an image one...

Page 55: ...lacing the lamp module doesn t resolve the issue put the projector into Standby mode disconnect the power cable and then contact your authorized SMART reseller The projector Power and Service lights a...

Page 56: ...d to a different device or input the projector doesn t show a source signal and instead displays the SMART logo on a blue screen g To resolve signal loss issues 1 Wait approximately 45 seconds for the...

Page 57: ...ble or flickering you could have different frequency or tracking settings on your input source than on your projector I I MP OR TA N T Write down your setting values before adjusting any of the settin...

Page 58: ...settings can interfere with projector operations Some laptop computers deactivate their screens when you connect a secondary display device Refer to your computer s manual for details on reactivating...

Page 59: ...ction panel 2 Press the Mute button on the projector s remote control and if Audio Mute is on turn it off 3 Check the ECP s volume knob or use the projector s remote control to ensure that the volume...

Page 60: ...ng power complete the following tasks l Confirm that the ECP cable harness s 11 pin connector is properly connected to the ECP l Confirm that the ECP cable harness s 7 pin min DIN connector is properl...

Page 61: ...roll to Exit and then press Enter on the remote control to exit the projector service menu Transporting your interactive whiteboard system Save your original SMART Board interactive whiteboard packagi...

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Page 63: ...age management You can access advanced setup features via the projector s web page This web page enables you to manage the projector from a remote location using any computer connected to your intrane...

Page 64: ...lay language N N OTE You can view basic projector information but you re unable to change it with the exception of the on screen display language from the Home menu page Submenu setting Description La...

Page 65: ...Adjusts the difference between the lightest and darkest parts of the image from 0 to 100 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your...

Page 66: ...f Aspect Ratio Adjusts the image output to Fill Screen Match Input or 16 9 l Fill Screen produces an image that fills the entire screen by stretching and scaling l Match Input matches the projector s...

Page 67: ...T UX60 projectors running DLP firmware version 1 0 0 4 or later Network settings This menu allows you to use or not use Dynamic Host Control Protocol DHCP and to set the network related addresses and...

Page 68: ...otocol SNMP agent on or off Read Only Community Sets a password that is required for each SNMP get request to the device N N OTE The default for Read Only Community is public Read Write Community Sets...

Page 69: ...henever Lamp Warning Low Lamp Life Temperature Warning and Fan Lock conditions occur Select the settings you want and then click Submit N N OTE The projector sends an alert e mail SMART Alert to your...

Page 70: ...or support a list of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB files link in the Hard...

Page 71: ...ods 65 Absolute values and adjustment values 65 Video source specification values 65 Power state controls 66 Source selection controls 67 General source controls 67 Additional VGA source controls 69 A...

Page 72: ...on so that a straight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin number Projector s female RS 232 connector 2 Transmit 3 R...

Page 73: ...m 2 Connect your computer to the serial connection cable you previously connected to the projector 3 Configure your serial interface settings using the values in the table in the previous section and...

Page 74: ...TA N T When entering commands ensure there is a 10 millisecond delay between characters for reliable operation N N OTE S l Send a command only after the projector sends a command prompt l Commands ar...

Page 75: ...tness get brightness brightness 55 set brightness 65 brightness 65 set brightness 5 brightness 70 set brightness 15 brightness 55 Video source specification values You can use the source input field d...

Page 76: ...urn off Projector You must send a second Off command within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command off lo...

Page 77: ...the relay from the ECP HDMI Switches source to the HDMI input port None A non selectable value that appears when you enter a get input command while the projector is in Standby mode General source con...

Page 78: ...et SMARTpresentation brightroom darkroom sRGB User displaymode target set brightness value 0 to 100 brightness value set contrast value 0 to 100 contrast value set whitepeaking value 0 to 10 whitepeak...

Page 79: ...e of your VGA source These settings are unavailable when the projector is in Standby mode or when the VGA source is disconnected See Value based command methods on page 65 for setting absolute and adj...

Page 80: ...rce These settings are unavailable when the projector is in Standby mode These commands inform you of the current audio output settings Command Response get volume volume current volume setting get mu...

Page 81: ...rydns current primary domain server get macaddr macaddr current MAC address These commands control your network settings Command Command target range Response set dhcp target on off dhcp current set i...

Page 82: ...ontal position offset setting get vposition vposition current vertical position offset setting get aspectratio aspectratio current projector aspect ratio get projectionmode projectionmode current proj...

Page 83: ...or on the ECP T TI P The get usb1source and get usb2source commands are only applicable to SMART UX60 projectors running DLP firmware version 1 0 0 4 or later These commands control the current system...

Page 84: ...ussian Spanish Swedish language target set groupname description Enter a descriptor no more than 12 characters long groupname description set projectorname description Enter a descriptor no more than...

Page 85: ...aoutnetenable target set usb1source target vga1 vga2 hdmi disabled usb1source target set usb2source target vga1 vga2 hdmi disabled usb1source target T TI P The set usb1source and set usb2source comman...

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Page 87: ...s USB receptacle C C A U TI ON Always use an anti static wrist wrap when working on the ECP I I MP OR TA N T Do not perform this operation if you are unfamiliar with using jumper switches You require...

Page 88: ...witch 1 Locate the USB jumper behind the jumper cover port 2 Using needle nose pliers pull the jumper from the two connection posts and then place it on a single post I I MP OR TA N T o Only adjust th...

Page 89: ...tended Control Panel ECP on page 24 for more information 5 Secure the ECP to your interactive whiteboard with the two screws you removed previously 6 Connect the projector s power cable to the power o...

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Page 91: ...2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up F1 8B CA 40 BF Left F1 8B CA 42 BD Enter F1 8B CA 13 EC Right F1 8B CA 43 BC Down F1 8B CA 41 BE Hide F1 8B CA 15 EA V...

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Page 93: ...quire further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS directive This produc...

Page 94: ...of certain heavy metals in product packaging The packaging used by SMART Technologies to ship products complies with applicable packaging laws China s Electronic Information Products regulations China...

Page 95: ...iagrams ECP 25 projector 22 contact person 58 D DHCP 57 71 display modes 55 DNS 58 71 dust vi E e mail alerts 59 ECP about 4 disabling USB communications for 77 lights and status of 50 using 24 EIP re...

Page 96: ...O options 6 original packaging 51 P packaging 84 passwords 50 59 pen tray about 3 locking to the interactive whiteboard 9 pens 5 peripheral sources 30 pillarboxing 28 29 power 23 25 54 64 66 projector...

Page 97: ...screen 56 subnet mask 57 71 SVGA support 28 SXGA support 28 T temperatures operating and storage vi transportation 51 trap destination address 58 troubleshooting 39 U USB drives 25 77 USB receptacles...

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Page 100: ...SMART Technologies smarttech com support smarttech com contactsupport...

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