C H A P T E R 7
Troubleshooting your interactive flat panel
55
smarttech.com/kb/170446
Resolving image quality issues
Symptom
Causes
Solution
The image is too large, too
small or doesn’t completely
fill the screen.
The computer’s video
resolution settings don’t
match your interactive flat
panel’s native resolution.
l
The native resolution of
SMART Board 8070i-G4-SMP
interactive flat panels is
1920 × 1080 at 60 Hz.
l
The native resolution of
SMART Board 8084i-G4-SMP
interactive flat panels is
3840 × 2160 at 30 Hz.
l
If your computer can’t support the
above resolutions, consider one
of the following 16:9 resolutions
as an alternative:
o
1600 × 900
o
1366 × 768
o
1280 × 720
Other resolutions could result in
image distortion or black bars
around the desktop.