C H A P T E R 7
Troubleshooting your interactive flat panel
63
smarttech.com/kb/170446
Symptom
Causes
Solution
Your interactive flat panel is
turning on when people
aren’t present.
There’s a sudden
temperature change in the
room (humidifier emission,
air conditioning, heating
system).
Remove the source of major
temperature fluctuation.
Sunlight is hitting the
sensors.
Close any blinds or shades.
Your interactive flat panel is
turning off when people are
present.
Over time, the sensors
average the room
temperature so people’s
body temperature becomes
part of the ambient
temperature.
Increase the time before the
interactive flat panel
automatically turns off (see page
70 for SMART Board
8070i-G4-SMP interactive flat
panels or page 78 for
SMART Board 8084i-G4-SMP
interactive flat panels).
Resolving issues using the SMART
Connection Wizard
You can resolve a variety of issues using the SMART Connection Wizard found in SMART Settings.
To resolve issues using the SMART Connection Wizard
1. Press the
Help
button on the color select module.
The
Help and Support for Your SMART Board Interactive Whiteboard
window appears.
2. Press
Connection Wizard
.
The
SMART Connection Wizard
appears.
N O T E
You can also access the SMART Connection Wizard by opening SMART Settings (see
on page 43) and then pressing
Connection Wizard
.
3. Select
SMART Board 8000 series interactive flat panel
, and then press
Next
.
4. Select the option that best describes the issue you’re encountering, and follow the on-screen
instructions to troubleshoot your interactive flat panel.
