SMART Board 8070i-G4-SMP, Setup And Maintenance Manual

Page 1: ...SMART Board 8000i G4 series Interactive flat panels Setup and maintenance guide For models 8070i G4 SMP and 8084i G4 SMP...

Page 2: ...d in order to play purchased DivX Video on Demand VOD movies To obtain your registration code locate the DivX VOD section in your device setup menu Go to vod divx com for more information on how to co...

Page 3: ...T product are properly bundled and marked to avoid a trip hazard l Do not insert objects inside the cabinet ventilation holes because they could touch dangerous voltage points and cause electric shock...

Page 4: ...r while the interactive flat panel is turned on l Before you clean your SMART product shut down or disconnect the computer Otherwise you may scramble the desktop icons or inadvertently activate applic...

Page 5: ...L EN 60950 and bear the CE mark and CSA and or UL Mark s for CSA UL 60950 This is for operating safety and to avoid damage to the SMART Board interactive flat panel I M P O R T A N T l The following a...

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Page 7: ...Disabling the USB receptacles 24 Chapter 4 Setting up your interactive flat panel and room computer 27 Turning on your interactive flat panel and room computer for the first time 27 Installing SMART s...

Page 8: ...presence detection issues 62 Resolving issues using the SMART Connection Wizard 63 Resolving issues using SMART Board Diagnostics 64 Appendix A Using the on screen display menu 65 Changing settings in...

Page 9: ...eflective tape channel 5 Presence detection sensors 5 Speakers 6 Pens and eraser 6 Color select module 6 Front control panel 7 Remote control 8 I O extension module 8 Differences between models 8 Abou...

Page 10: ...ions meet with others create new documents or edit existing ones visit websites play and manipulate videos and so on by touching the interactive surface You can also write over any application in digi...

Page 11: ...l SMART Ink SMART Ink enables you to write and draw in digital ink over open applications files folders websites and any other open window on your computer When you write outside the open windows on y...

Page 12: ...odule 8 Front control panel 9 Remote control N O T E Components not pictured include the I O extension module for external PCs connector panels see Connector panels on page 18 and the menu control pan...

Page 13: ...ive flat panel has two presence detection sensors on its frame that can detect people up to 16 5 m away when the interactive flat panel is in Standby mode When the sensors detect motion in the room th...

Page 14: ...and the eraser Removing a pen or the eraser from the holders activates it and enables you to either draw or erase digital ink C A U T I O N When returning the pen or eraser to the magnetic holder ens...

Page 15: ...anel remove the film before using the front control panel l Do not cover or block the front control panel or you could have reduced use of the remote control In normal use l The volume mute and input...

Page 16: ...to your interactive flat panel using the supplied USB and HDMI cables Differences between models SMART Board 8000i G4 series interactive flat panels include the following models l SMART Board 8070i G...

Page 17: ...the following information l How to mount your interactive flat panel l How to connect power and devices including computers l How to set up your interactive flat panel and room computer l What users c...

Page 18: ...tion instructions These installation instructions explain how to unpack assemble and mount your interactive flat panel and how to connect it to computers and other devices If you misplaced these insta...

Page 19: ...your smart phone tablet or other Internet connected mobile device scan the QR code that appears on the home page of the Help with your device s camera 3 Use the Help s table of contents or search to...

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Page 21: ...hould read this chapter along with the installation instructions included with the interactive flat panel before they mount the interactive flat panel W A R N I N G Improper mounting of your interacti...

Page 22: ...e flat panel 8070i G4 SMP 8084i G4 SMP W A R N I N G Do not attempt to mount or carry the interactive flat panel using your own strength because it could fall and cause personal injury Attach a liftin...

Page 23: ...ions in Cleaning the camera windows and reflective tape on page 49 Choosing a location Do the following when choosing a location for the interactive flat panel l Do not install the interactive flat pa...

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Page 25: ...ion on connecting your interactive flat panel to power computers and other devices In a typical installation you connect your interactive flat panel to a room computer and up to one guest laptop SMART...

Page 26: ...agram and table present the connectors on SMART Board 8070i G4 SMP interactive flat panels No Type Details Identifier Top connector panel 1 USB USB 3 0 Type A receptacle 2 Audio out Stereo 3 5 connect...

Page 27: ...o in HDMI connector HDMI2 17 Video in DVI D connector DVI 18 Video in VGA connector VGA1 19 Video in VGA connector VGA2 20 Video out VGA connector 21 Video in Composite video receptacle DVD HD 22 Vide...

Page 28: ...ereo 3 5 connector 3 DC power 19V DC Molex Micro Fit 2 pin connector Left connector panel 4 USB USB 2 0 Type A receptacle 5 Audio out Stereo 3 5 mm connector 6 DC power 19V DC Molex Micro Fit 2 pin co...

Page 29: ...e B receptacle USB3 24 Video in HDMI connector HDMI1 25 Video in DVI D connector DVI D 26 Video out DVI D connector I O extension module 27 Video in HDMI connector HDMI3 PC 28 USB USB 2 0 Type B recep...

Page 30: ...mappings to map the USB1 receptacle on the I O extension module to the HDMI1 or HDMI2 connectors on the bottom connector panel see page 79 Connecting cables for laptops You can install cables that ena...

Page 31: ...Board 8084i G4 SMP interactive flat panels You can connect up to two laptops to a SMART Board 8084i G4 SMP interactive flat panel For the first laptop l Connect a USB cable to the USB2 receptacle on t...

Page 32: ...io by selecting it in the on screen display menu or by pressing the AUDIO INPUT button on the remote control see page 69 l For SMART Board 8084i G4 SMP interactive flat panels video input connectors a...

Page 33: ...ring the cut out with a Phillips screwdriver Retain the screw and cut out 3 Locate the black jumper on the circuit board inside the panel 4 Pull the black jumper off of the circuit board with pliers C...

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Page 35: ...e first time After connecting your room computer to the interactive flat panel see Connecting the room computer on page 22 and mounting the interactive flat panel see Mounting your interactive flat pa...

Page 36: ...Click Download 5 Follow the on screen instructions to save the installer to a temporary location 6 Double click the installer 7 Follow the on screen instructions to install SMART software Deploying SM...

Page 37: ...eractive flat panel 33 Connecting a guest laptop through a SMART GoWire cable 34 Changing input sources 35 Using the remote control 36 Remote control sensor 36 Remote control buttons 37 SMART Board 80...

Page 38: ...e control Your computer s logon screen or desktop appears on your interactive flat panel I M P O R T A N T If the power light on the front control panel is off either the interactive flat panel is not...

Page 39: ...the back of the interactive flat panel is turned off To find the main power switch see Connector panels on page 18 To turn off your interactive flat panel 1 Turn off your computer 2 Press the Power S...

Page 40: ...Users will most often use the interactive flat panel with the room computer you set up in the previous chapter see Setting up your interactive flat panel and room computer on page 27 Using SMART soft...

Page 41: ...guest laptops to SMART Board 8084i G4 SMP interactive flat panels using the cables you installed see Connecting cables for laptops on page 22 Connecting a guest laptop directly to your interactive fla...

Page 42: ...the input source is DVI D T I P Alternatively you can press the Input button on the remote control see Remote control buttons on page 37 Connecting a guest laptop through a SMART GoWire cable If you w...

Page 43: ...top is connected to your interactive flat panel To disconnect a SMART GoWire cable 1 If required save your SMART Meeting Pro software file to your laptop You can save the file as an fcw file N O T E Y...

Page 44: ...emote control doesn t respond see Resolving remote control issues on page 61 C A U T I O N l Do not subject the remote control to strong shock l Keep the remote control away from liquids If it gets we...

Page 45: ...M P O R T A N T The remote control might not function when the infrared remote control sensor is blocked or when it is in direct sunlight or strong lighting Remote control buttons The remote control...

Page 46: ...remote control No Name Description 1 POWER ON Turn on your interactive flat panel 2 ASPECT Select the aspect ratio 3 STILL Turn on or off the still picture mode 4 Number buttons Press buttons on the n...

Page 47: ...udio output level 10 AUDIO INPUT Select the audio input source 11 Input buttons Select a specific video input 12 SLEEP Set a timer to turn off the interactive flat panel 13 INPUT Switch video inputs 1...

Page 48: ...te control No Name Description 1 POWER Turn on or off your interactive flat panel 2 MONITOR Alternate between different interactive flat panel modes on off and Standby depending on how you have config...

Page 49: ...u option in the on screen display menu 11 BACK Return to the previous screen in the on screen display menu 12 ID Not in use 13 Video buttons Play pause stop fast forward and rewind video 14 TILE Not i...

Page 50: ...ive flat panel 42 smarttech com kb 170446 SMART Board 8070i G4 SMP interactive flat panels No Name 1 MENU 2 SET 3 Up 4 Down 5 Left 6 Right SMART Board 8084i G4 SMP interactive flat panels No Name 1 ME...

Page 51: ...era windows and reflective tape 49 Maintaining ventilation 49 Preventing condensation 50 Checking the interactive flat panel installation 50 Removing your interactive flat panel 50 Transporting your i...

Page 52: ...to SMART software from smarttech com downloads Updating firmware Your interactive flat panel uses firmware on its processor After you update SMART software a new firmware executable file could save o...

Page 53: ...l see Calibrating your interactive flat panel below Calibrating your interactive flat panel Digital cameras in the corners of the interactive flat panel track the position of the pens eraser and your...

Page 54: ...nt your interactive flat panel see Orienting your interactive flat panel below Orienting your interactive flat panel When the location of your touch is misinterpreted a pointer appears a distance from...

Page 55: ...n contact if batteries have leaked l dispose of exhausted batteries and product components in accordance with applicable regulations To replace batteries in the remote control 1 Press the tab on the u...

Page 56: ...they can deteriorate or discolor the screen l Avoid touching the reflective tape between the screen and the bezel and ensure that this strip stays dry Damage to this strip affects touch interactivity...

Page 57: ...wipe the camera windows in the top corners and the reflective tape along the top of your interactive flat panel screen using the cloth 2 Gently wipe the reflective tape along the sides of your intera...

Page 58: ...ensation doesn t evaporate contact SMART Support smarttech com contactsupport Checking the interactive flat panel installation Inspect your interactive flat panel installation frequently to ensure tha...

Page 59: ...eriod of time because it could cause permanent damage to the screen o Do not place the interactive flat panel on a sloping or unstable cart stand or table because the interactive flat panel could fall...

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Page 61: ...es you with the information necessary to solve simple issues that can occur with your interactive flat panel If issues persist or aren t covered in this chapter contact SMART Support smarttech com con...

Page 62: ...off Turn on your computer The computer isn t connected to your interactive flat panel Connect your computer to your interactive flat panel with the required cables see page 22 The interactive flat pa...

Page 63: ...teractive flat panel s native resolution l The native resolution of SMART Board 8070i G4 SMP interactive flat panels is 1920 1080 at 60 Hz l The native resolution of SMART Board 8084i G4 SMP interacti...

Page 64: ...s should provide a pixel perfect image for your interactive flat panel You have a poor quality video cable 1 Replace your video cable with a better quality video cable 2 Press AUTO SETUP on SMART Boar...

Page 65: ...nteractive flat panel 2 Press AUTO SETUP on SMART Board 8070i G4 SMP interactive flat panels or AUTO on SMART Board 8084i G4 SMP interactive flat panels on the remote control Your computer s video dis...

Page 66: ...e s no USB connection from the computer to the interactive flat panel Verify your connections see page 22 Your USB connection doesn t correspond with the selected video input Connect the USB to the co...

Page 67: ...com kb 131299 Your interactive flat panel isn t oriented Orient your interactive flat panel see page 46 Your desktop isn t centered on the screen l Press AUTO SETUP on SMART Board 8070i G4 SMP intera...

Page 68: ...al ink You don t see a flashing light on the color select module You re using an edge of the eraser Increase the contact area of your eraser You re trying to draw digital ink but you see a circle bene...

Page 69: ...for SMART Board 8070i G4 SMP interactive flat panels or page 76 for SMART Board 8084i G4 SMP interactive flat panels Resolving remote control issues Your remote control provides control of your inter...

Page 70: ...at panel Move closer to the interactive flat panel or make bigger motions Glass acrylic or other similar material is between the person and the sensors Remove the material Your interactive flat panel...

Page 71: ...rd 8070i G4 SMP interactive flat panels or page 78 for SMART Board 8084i G4 SMP interactive flat panels Resolving issues using the SMART Connection Wizard You can resolve a variety of issues using the...

Page 72: ...surface check to make sure that nothing is blocking one of the cameras To check camera views 1 Open SMART Settings see Opening SMART Settings on page 43 2 Select About Software and Product Support To...

Page 73: ...panel see Menu control panel on page 41 Changing settings in the on screen display menu To change settings in the on screen display menu 1 Press the MENU button on the remote control or the menu cont...

Page 74: ...tion only if you select USER in PICTURE MODE CONTRAST 0 100 Sets the brightness of the image in relation to the background You can modify this option only if you select USER or AMBIENT in PICTURE MODE...

Page 75: ...ify this option only if you select AMBIENT in PICTURE MODE The value of this menu option can t be more than the value of IN BRIGHT IN BRIGHT LUX 100 1000 Sets the illuminance level for brightly lit ro...

Page 76: ...ual noise You can modify this option only if the currently selected video input is VGA INPUT RESOLUTION 1024 768 1280 768 1360 768 Sets the image resolution You can modify this option only if the curr...

Page 77: ...AUDIO RESET N A Resets all options in the AUDIO menu to their default values OSD LANGUAGE Languages Sets the on screen display menu s language OSD TURN OFF 5 240 Set the time of inactivity before the...

Page 78: ...ed and you can t wake the computer by touching the interactive flat panel s screen You can t use remote management functions in ECO Standby mode DDC CI ENABLE DISABLE Enables or disables two way commu...

Page 79: ...he temperature reading from the first sensor This option only displays information You re unable to modify it SENSOR2 N A Displays the temperature reading from the second sensor This option only displ...

Page 80: ...s Function Notes if any PICTURE Picture Mode Picture Mode Vivid Standard Ambient Expert1 Expert2 Sets the picture mode The other options in the Picture Mode menu change depending on which value you se...

Page 81: ...e and background Alternatively you can press the BRIGHTNESS buttons on the remote control Sharpness 0 50 Sets the image sharpness Saturation 0 100 Sets the image saturation Tint R50 G50 Sets the image...

Page 82: ...udder 0 10 Reduces image juddering You can modify this option only if you select User in TruMotion De Blur 0 10 Reduces image blurring You can modify this option only if you select User in TruMotion P...

Page 83: ...Mode Reset N A Resets all options in the User EQ menu to their default values You can modify this option only if you select User Setting in Sound Mode Virtual Surround On Off Enables or disables virt...

Page 84: ...VGA Component Composite Disable Specifies a video input to map to AUDIO2 or disables AUDIO2 The video input you select must be unique for AUDIO2 Audio In 3 HDMI3 PC HDMI1 HDMI2 DPORT DVI D VGA Compon...

Page 85: ...t time using the Clock menu to schedule on times Sleep Timer 10 240 Off Specifies the amount of inactivity in minutes before the interactive flat panel turns off or disables the sleep timer feature Al...

Page 86: ...elect Manual in Mode Input5 VGA HDMI1 DVI D Display Port HDMI2 HDMI3 PC Specifies the fifth video input for fail over mode You can modify this option only if you select Manual in Mode DPM Select On Of...

Page 87: ...D DPORT VGA Disable Sets the video input for the USB2 receptacle or disables the receptacle The video input you select must be unique for USB2 USB 3 HDMI1 HDMI2 HDMI3 PC DVI D DPORT VGA Disable Sets...

Page 88: ...s firmware version number This option only displays information You re unable to modify it Serial Number N A Displays the interactive flat panel s serial number This option only displays information Y...

Page 89: ...signating video control settings for a specific video input 85 Identifying the value for a video control setting 85 Assigning a value for a video control setting 86 SMART Board 8070i G4 SMP interactiv...

Page 90: ...e room control input on the bottom connector panel 8070i G4 SMP 8084i G4 SMP I M P O R T A N T Do not use a null modem cable Use only a standard RS 232 cable To connect a computer to multiple interact...

Page 91: ...n press ENTER Baud rate 19200 Data length 8 Parity bit None Stop bit 1 A command prompt appears on the following line N O T E If no message appears or an error message appears your serial interface co...

Page 92: ...user included a space in the contrast command set con trast 65 invalid cmd set con trast 65 N O T E S l Use ASCII formatted commands l Commands aren t case sensitive l Review each entry carefully befo...

Page 93: ...mber In the example below the user wants to decrease the contrast level for the interactive flat panel by 15 set contrast 15 contrast 55 Designating video control settings for a specific video input W...

Page 94: ...nds to identify power state settings Command Response Possible values Standby mode get intpowerstate intpowerstate Value l standby l on l dpms standby l welcome l prox reenable wait l pre standby l pr...

Page 95: ...l DVI l Video l S_Video l DVD HD l DisplayPort l HDMI1 l HDMI2 l HDMI3 PC Yes get videoinputs videoinputs Value l VGA1 l VGA2 l DVI l Video l S_Video l DVD HD l DisplayPort l HDMI1 l HDMI2 l HDMI3 PC...

Page 96: ...d usb1source Value Yes set usb2source Value l VGA1 l VGA2 l DVI l DisplayPort l HDMI1 l HDMI2 l HDMI3 PC l Disabled usb2source Value Yes N O T E You must specify unique values for set ubs1source and s...

Page 97: ...set blacklevel Value l Incremental value l Incremental value l 0 100 blacklevel Value No set brightness Value l Incremental value l Incremental value l 0 100 brightness Value No set brightness Video...

Page 98: ...alue l Incremental value l 0 100 tint Value No Audio control Use the following commands to identify audio control settings Command Response Possible values Standby mode get audioinput audioinput Value...

Page 99: ...0 100 bass Value No set hdmi3 pc_lineout Value l fixed l variable hdmi3 pc_lineout Value No set leftspeaker Value l on l off leftspeaker Value No set lineout Value l fixed l variable lineout Value No...

Page 100: ...ion number Yes get fwverscr fwverscr Value Firmware Scaler version number Yes get hposition hposition Value Dependent on the video signal No get language language Value l English l Arabic l Danish l G...

Page 101: ...ometimeout welcometimeout Value 5 30 No get zoom zoom Value 100 300 No Use the following commands to assign system information settings Command Possible values Response Standby mode set aspectratio Va...

Page 102: ...l Incremental value l 1 100 monitorid Value No set proximity Value l on l off proximity Value Yes set proximitydetected Value l yes l no proximitydetected Value No set proximityreenable Value 1 10 pro...

Page 103: ...Possible values Response Standby mode set highspeedfan Value l high l normal highspeedfan Value No set fancontrol Value l on l auto fancontrol Value Yes SMART Board 8084i G4 SMP interactive flat pane...

Page 104: ...te Value Yes set powerstate Value l on l standby l off powerstate Value Yes set standbymode Value l normal l eco standbymode Value Yes Source Use the following commands to identify source settings Com...

Page 105: ...PC l Disable Yes Use the following commands to assign source settings Command Possible values Response Standby mode set input Value l VGA l DVI l Component l Composite l DPort l HDMI1 l HDMI2 l HDMI3...

Page 106: ...contrast Value 0 100 No get displaymode displaymode Value l standard l ambient l vivid l ISF_Expert1 l ISF_Expert2 No get gamma gamma Value l high l medium l low l 1 9 l 2 2 l 2 4 No get hsharpness hs...

Page 107: ...1 l ISF_Expert2 displaymode Value No set gamma Value l high l medium l low l 1 9 l 2 2 l 2 4 gamma Value No set hsharpness Value l Incremental value l Incremental value l 0 50 hsharpness Value No set...

Page 108: ...get audioin1 audioin1 Value l VGA l DVI l Component l Composite l DPort l HDMI1 l HDMI2 l HDMI3 PC l Disable No get audioin2 audioin2 Value l VGA l DVI l Component l Composite l DPort l HDMI1 l HDMI2...

Page 109: ...rol settings Command Possible values Response Standby mode set audioeq100 Value l Incremental value l Incremental value l 10 10 audioeq100 Value No set audioeq300 Value l Incremental value l Increment...

Page 110: ...Incremental value l 0 100 balance Value No set hdmi3 pclineout Value l fixed l variable hdmi3 pclineout Value No set leftspeaker Value l on l off leftspeaker Value No set lineout Value l fixed l varia...

Page 111: ...y mode get aspectratio aspectratio Value l justscan l 16 9 l 4 3 No get autopoweroff autopoweroff Value 15 240 No get fancontrol fancontrol Value l auto l 25 l 50 l 75 l 100 l off No get fbc fbc Value...

Page 112: ...lue 1 100 No get proximity proximity Value l on l off No get proximitydetected proximitydetected Value l yes l no No get proximityreenable proximityreenable Value 1 10 No get readystatebrightness read...

Page 113: ...et fbc Value l on l off fbc Value No set fwinfotouch Value User defined value fwinfotouch Value No set fwvericp Value Firmware ICP version number fwvericp Value Yes set hposition Value l Incremental v...

Page 114: ...lue l on l off upgradeicp Value No set upgrademain Value l on l off upgrademain Value No set videomute Value l on l off videomute Value No set vposition Value l Incremental value l Incremental value l...

Page 115: ...t panel 107 smarttech com kb 170446 Use the following commands to assign service information settings Command Possible values Response Standby mode set failurelog Value normal failurelog Value No set...

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Page 117: ...attery regulations WEEE and Battery Directives Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health The crossed out wheeled b...

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Page 119: ...leaning camera windows 49 presence detection sensors 48 reflective tape 49 screen 48 Clear Voice II 75 color select module 6 color temperature 66 73 88 98 component video 19 20 87 96 composite video 1...

Page 120: ...tension module about 8 connectors 19 21 identifier 70 104 installation hardware See hardware installation software See software installation installation instructions 10 K keyboard See on screen keybo...

Page 121: ...89 98 SMART GoWire cable 34 SMART Ink about 3 installing 28 updating 44 using on laptops 33 using on the room computer 32 SMART Meeting Pro PE software 34 SMART Meeting Pro software about 3 installing...

Page 122: ...ables and connectors 19 21 22 69 71 79 87 96 USB devices connecting 32 disabling the receptacle for 24 V vacuum cleaners 49 ventilation 15 49 VESA mounting plate 14 VGA 19 21 68 71 79 87 96 vibration...

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