Limited Equipment Warranty
Thank you for your recent purchase. In the unlikely event that you have problems with your equipment, SMART’s technical support personnel
are available to assist you. The terms and conditions of SMART’s warranty are set forth below – please review them carefully. Please see the
reverse side of this page for warranty-claim procedures.
Limited Warranty to End-User Purchaser
Subject to the exceptions noted below, this limited warranty (the “
Warranty
”) covers all defects in materials and workmanship of your new
SMART hardware product, together with included software distribution media, pens, eraser and cables (the “
Equipment
”). SMART extends the
Warranty to the end-user purchaser (the “
Purchaser
”) of the Equipment.
The duration of the Warranty (the “
Warranty Period
”), commencing on the date of new purchase, is
ONE YEAR
for optional
accessories (including room control modules, wireless serial or USB connections, floor stands, speakers, cables, USB adapters,
keyboards, etc.) and service repair parts, with the following exceptions:
Fully discharged SMART Slate™ lithium ion batteries are not covered by warranty.
Projector lamps (used under normal projector operating conditions, not in excess of 8 hours per day and 260 days per year) are
covered by warranty for 500 hours or 90 days, whichever comes first.
THE WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT
LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. ANY REPRESENTATION
OR WARRANTY, OR AFFIRMATION OF FACT, MADE BY ANY SALES REPRESENTATIVE OR OTHER AGENT OF SMART, INCLUDING
BUT NOT LIMITED TO STATEMENTS REGARDING CAPACITY, SUITABILITY FOR USE OR PERFORMANCE, EXPRESS OR IMPLIED,
WHICH IS NOT SPECIFICALLY SET FORTH HEREIN WILL NOT BE BINDING UPON SMART.
SMART has not authorized any other party to alter, modify, extend, enhance or limit the Warranty and SMART will not assume any
responsibility or liability for any statements or representations made by any other persons or entities.
Repair or Replace
The Purchaser’s exclusive remedy and SMART’s sole obligation during the Warranty Period shall be for SMART to repair or, at its option,
replace the Equipment that has failed or that has proven to be defective at no cost to the Purchaser except for the one-way shipping cost of the
Equipment to a SMART-authorized service center. Any charges associated with a rush-requested order, such as air express, are the
responsibility of the Purchaser.
Prior to returning any equipment under the Warranty, the Purchaser must render proof of the original
purchase date and must thereafter obtain from SMART a Return of Merchandise Authorization (RMA) number
. The RMA number shall
be clearly marked on the packaging of the Equipment being returned. All returned Equipment that is replaced under the Warranty shall become
the property of SMART.
Limitation of Damages
The liability of SMART to the Purchaser arising out of the purchase and supply of the Equipment or its use, whether based upon Warranty,
contract, tort (including, without limitation, negligence) or otherwise, shall not in any case exceed the original cost to the Purchaser of the
Equipment, and upon expiration of the Warranty Period such liability will terminate.
SMART shall not be liable, whether in contract or on any other basis, for any damages sustained by the Purchaser or any other person arising
from or related to loss of use, failure or interruption in the operation of the Equipment, delay in repair or replacement or for incidental,
consequential, indirect or special damages or liabilities, loss of revenue, loss of business or other financial loss arising out of or in connection
with the sale, lease, maintenance, use, performance failure or interruption of the Equipment.
Warranty Exclusions
The Warranty will not apply to and SMART will not be liable for (i) any Equipment which is not purchased from an authorized SMART dealer or
distributor; (ii) Equipment that has been damaged by accident, abuse, neglect, misuse or causes other than ordinary use (see manuals that
ship with Equipment for further detail), including the direct application of any cleaning liquids, substances or abrasives to the hardware or onto
any display surface other than in accordance with the cleaning and care instructions included in the User’s Guide for the Equipment; (iii)
Equipment which has been altered, changed, serviced or repaired by anyone other than SMART-authorized repair personnel; or (iv) any
Equipment on which the serial number has been defaced, modified or removed. Warranty service hereunder shall not operate to extend the
original Warranty Period. The Warranty excludes damage incurred in shipment to or from SMART. If the Equipment is received by the
Purchaser in a damaged condition, the carrier and SMART must be notified immediately. Purchasers located outside the U.S. or Canada
should instead contact the carrier and their SMART dealer or distributor.
Third-Party Equipment Warranty Extension and Exception
For equipment sold by SMART to the Purchaser but manufactured by a corporation other than SMART (such as wall-mounted cabinets,
carrying cases and other specified components), SMART shall extend to the Purchaser, to the extent permitted, any and all applicable warranty
provisions provided to SMART by the third-party manufacturer. The extension of any and all applicable third-party manufacturer warranty
provisions shall be an exception to this Warranty and represents SMART’s sole responsibility with respect to such equipment.
Wireless connection for SMART Board™ 800 series
interactive whiteboards
5
smarttech.com/support/wc8firmwareupdate
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