Customer Support
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Customer Support
Training
Do you need training on your SMART product? Visit http://smarttech.com/trainingcenter for free
training materials and information on our training services.
Contacting SMART Technical Support
SMART’s Technical Support team welcomes your call. However, you may first want to contact your
local reseller if you experience any difficulty with your interactive whiteboard, as they may be able
to solve the problem without delay.
All SMART products include free telephone, fax and e-mail support.
Telephone:
1.866.518.6791 (toll-free in Canada/U.S.) or +1.403.228.5940
(all other countries)
(Available 7 a.m. – 6 p.m. Mountain time from Monday to Friday)
Fax:
+1.403.806.1256
E-mail:
support@smarttech.com
Website:
www.smarttech.com/support
When you phone Technical Support, it will be helpful if you have access to your interactive
whiteboard during the call. The support representative may ask you for the following information:
•
the serial number of the unit
•
the version of the software that’s causing the problem and the version of your computer’s
operating system (if applicable)
General Inquiries
Main Switchboard:
1.888.42.SMART (toll-free in Canada/U.S.) or +1.403.245.0333
(all other countries)
Fax:
+1.403.228.2500
E-mail:
info@smarttech.com
Address:
SMART Technologies Inc.
1207 – 11 Avenue SW, Suite 300
Calgary, AB T3C 0M5
CANADA
Warranty
Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment
Warranty” that shipped with the SMART product at the time of purchase.
Summary of Contents for In-WallRear Projection Interactive Whiteboard
Page 1: ...In WallRear Projection SMART Board TM Installation Guide Interactive Whiteboard...
Page 14: ...8 Preparing to Install Your Interactive Whiteboard...
Page 42: ...36 Preparing Your Interactive Whiteboard for Use...
Page 48: ...42 Using and Maintaining the Interactive Whiteboard...
Page 62: ...56 Appendix B Restoring the Projector Settings...
Page 64: ...58 Waste Electrical and Electronic Equipment Regulations...