SMART Board SB800ix2, Configuration And User'S Manual

Page 1: ...SMART Board 800ix2 interactive whiteboard systems CONFIGURATION AND USER S GUIDE FOR MODELS SB800ix2 AND SB800ix2 SMP...

Page 2: ...ire DViT smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Microsoft Windows and Internet Explorer are...

Page 3: ...r l Accessories and optional equipment The projector included with your system is designed to work only with certain SMART Board interactive whiteboard models Contact your authorized SMART reseller sm...

Page 4: ...ation to prevent possible damage to the unit l Do not place the unit in hot locations such as near heating equipment Doing so could cause a malfunction and shorten the life of the projector l Avoid se...

Page 5: ...rify the power supply type l Do not climb or allow children to climb on a wall or stand mounted SMART Board interactive whiteboard Do not climb on hang from or suspend objects from the projector boom...

Page 6: ...ive whiteboard system review the following environmental requirements Environmental requirement Parameter Operating temperature l 41 F to 95 F 5 C to 35 C from 0 to 6000 0 m to 1800 m l 41 F to 86 F 5...

Page 7: ...damage up to 8kV both polarities with a 330 ohm 150 pF probe air discharge l Unmated connectors meet no malfunction or damage up to 4kV both polarities for direct contact discharge Cables l All SMART...

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Page 9: ...Using your projector 13 Using your interactive whiteboard 15 Using the Extended Control Panel ECP 15 Using the SMART GoWire cable 17 Chapter 4 Maintaining your interactive whiteboard system 19 Mainta...

Page 10: ...erial interface 51 Connecting your room control system to the SMART UX80 projector 52 Projector programming commands 53 Appendix C Adjusting projector settings 67 Appendix D Integrating other devices...

Page 11: ...5 Pens 5 Eraser 5 SMART Board SMP interactive whiteboard system accessories 5 SMART GoWire auto launch cable 5 CAT 5 USB extender 6 Hardware mounting kit 6 Your SMART Board interactive whiteboard sys...

Page 12: ...you can use an array of gestures within applications The projector also supports video and audio connections from a variety of devices including DVD and Blu ray players document cameras and other high...

Page 13: ...44817 SMART UX80 projector The SMART UX80 projector system includes an ultra short throw projector for use with SMART Board interactive whiteboards and a sturdy support system ideal for corporate and...

Page 14: ...connection panel has the following connections l 3 5 mm phone jack audio input connector l 3 5 mm phone jack audio output connector l DB15F DE 15F RGB VGA video input connector l DB9F DE 9F RS 232 co...

Page 15: ...teboard IMPORTANT Do not substitute the pens with other items such as dry erase markers if Touch Recognition is enabled Touch Recognition enables you to pick up a pen tray pen and then write select or...

Page 16: ...connect the cable CAT 5 USB extender The CAT 5 USB extender Part No SBX800 CAT5 XT enables you to connect your interactive whiteboard to a computer up to 50 15 m away using a Cat 5 Cat 5e or Cat 6 ca...

Page 17: ...nd details for installing your interactive whiteboard system Choosing a location Choose a location for your interactive whiteboard system that s far from bright light sources such as windows and stron...

Page 18: ...at your interactive whiteboard is mounted correctly make sure the colors of the wall mount hanger on the back of the interactive whiteboard and the wall mount bracket are the same Choosing a height SM...

Page 19: ...must install SMART software such as SMART Meeting Pro software or SMART Notebook collaborative learning software on the computer connected to your interactive whiteboard system to access all of its f...

Page 20: ...g the image Refer to these notes when aligning the projected image as described in the included SMART Board 880ix2 and 885ix2 SMP interactive whiteboard system textless installation guide smarttech co...

Page 21: ...eed to repeat all steps described in the installation document in smaller increments Projector connection diagram You can connect a variety of peripheral devices to your projector including DVD Blu ra...

Page 22: ...ystems crossover cable connection only 11 7 pin mini DIN ECP cable harness 12 4 pin power DIN 5V 2A output ECP cable harness IMPORTANT The 4 pin mini DIN 5V 2A output provides power to SMART products...

Page 23: ...ration of your interactive whiteboard system and explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive w...

Page 24: ...tor and the associated USB input source on the ECP if present 2 Menu Show or hide the projector menus 3 Left Right Up and Down arrows Change the menu selections and adjustments 4 Hide Freeze hide or d...

Page 25: ...ional resources go to smarttech com click the flag icon in the top right corner and then select your country and language In the Support section of this website you ll find up to date product specific...

Page 26: ...buttons at the same time for five seconds After five seconds the Power button blinks amber for two seconds to indicate that Low Power mode is enabled The following diagram and table describe the comp...

Page 27: ...TES A SMART GoWire cable is included with SMART Board SMP interactive whiteboard systems If you re using a computer that doesn t have the software installed you can connect the computer to the interac...

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Page 29: ...your SMART Board interactive whiteboard will provide years of trouble free service Preventing damage to your interactive whiteboard Although the surface of your interactive whiteboard is very durable...

Page 30: ...ow excess cleaner to flow onto the frame s reflective surfaces or into the pen tray slots l IMPORTANT Turn off your interactive whiteboard system before you clean it so that you do not scramble the de...

Page 31: ...e staining or poor image quality l Do not use compressed air to clean the projector When cleaning the projector s lens or mirror l Use a bellows bulb or air blower bulb commonly found in audio visual...

Page 32: ...dby mode and wait 30 minutes for the lamp to cool completely o Do not remove any screws other than those specified in the lamp replacement instructions o Wear protective eyewear while changing the lam...

Page 33: ...t the lamp hours 1 Using the remote control press the following buttons quickly to access the service menu Down Up Up Left Up CAUTION Do not adjust any settings in the service menu other than those li...

Page 34: ...hort or recharge the battery or expose it to fire or high temperatures o Avoid eye and skin contact with the battery if it has a leak l Dispose of the exhausted battery and product components in accor...

Page 35: ...ing 32 The Projector Overheated Fan Failure Lamp Failure or Color Wheel Failure message appears 32 The Lamp Failure message appears 33 The projector Power and Service lights are off 33 Resolving image...

Page 36: ...or contact SMART Support or your authorized SMART reseller for assistance you need to do the following l Locate your interactive whiteboard system s status lights l Locate your interactive whiteboard...

Page 37: ...MART UX80 projector s serial number is located on the top of the projector The serial number is also located at the bottom of the projector and can be seen when you stand on the floor and look up at t...

Page 38: ...ING YOUR INTERACTIVE WHITEBOARD SYSTEM 28 smarttech com kb 170340 The ECP serial number is located on the bottom of the ECP For the locations of serial numbers on other components and accessories see...

Page 39: ...active whiteboard s controller module is starting up If this process takes longer than 10 seconds see Resolving controller module issues on page 32 Solid green Off Solid green Flashing amber N A N A T...

Page 40: ...olor wheel See The Projector Overheated Fan Failure Lamp Failure or Color Wheel Failure message appears on page 32 Solid amber Solid red N A N A None N A Contact SMART Support Off Off Off Off None Non...

Page 41: ...the Control connector on the projector l Confirm that the USB cable which is located on the underside of the pen tray is properly connected from the interactive whiteboard to the ECP l Confirm that th...

Page 42: ...own prior to contacting SMART Support Performing initial troubleshooting on your projector reduces the time of a support call Your projector stops responding If your projector stops responding perfor...

Page 43: ...lamp is overheating likely due to blocked air vents l The lamp has reached the end of its life l The projector has an internal problem To resolve the Lamp Failure error 1 Restart the projector see Yo...

Page 44: ...r cable and then contact your authorized SMART reseller Resolving image issues To resolve common image issues complete the following tasks l Ensure the computer or other video source is on and set to...

Page 45: ...signal contact your authorized SMART reseller Partial scrolling or incorrectly displayed image NOTE This procedure may vary depending on your version of Windows operating system or Mac OS X operating...

Page 46: ...n settings in the on screen menu See Adjusting projector settings on page 67 4 Optionally reset the projector as described in Resetting the projector on page 40 to adjust the frequency and tracking to...

Page 47: ...installation wall is plumb and square and doesn t move or vibrate excessively l Make sure that there are no obstructions behind the projector s wall mounting bracket and that the bracket is firmly sec...

Page 48: ...t set to the lowest position NOTE You must display the source input s video to play its audio through the connected speakers or audio system l Ensure that the correct audio output device is selected i...

Page 49: ...inistrator is unable to resolve the issue contact your authorized SMART reseller Resolving ECP issues If the ECP isn t receiving power complete the following tasks l Confirm that the ECP cable harness...

Page 50: ...Up 2 Scroll to Factory Reset and then press Enter on the remote control 3 Scroll to Exit and then press Enter on the remote control to exit the projector service menu Transporting your interactive whi...

Page 51: ...es detailed instructions on how to remotely manage your SMART Board interactive whiteboard system settings through a network interface Web page management You can access advanced setup features via th...

Page 52: ...lect the menu options in the left pane to access the settings on each page 4 Modify settings using your computer s mouse and keyboard and then click Submit or another action button next to each settin...

Page 53: ...lor performance l SMART Presentation is recommended for color fidelity l Bright Room and Dark Room are recommended for locations with those conditions l sRGB provides standardized accurate color l Use...

Page 54: ...de Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 H position RGB input Moves the horizontal position of the source video left or right from 0 to...

Page 55: ...t source to VGA HDMI1 or HDMI2 SMART Fixed Install FI SMART Desktop mode DT User defined tag not currently used Reserved for future application HDMI1 Assigns an alternative name to your HDMI1 input wh...

Page 56: ...with the room computer USB receptacle USB1 on the ECP or pen tray USB2 Source Enables touch for the selected video source VGA HDMI1 HDMI2 or Disabled by associating the video source with the laptop US...

Page 57: ...ame maximum 12 characters Location Displays or allows you to set the projector s location maximum 16 characters Contact Displays or allows you to set the contact name or number for projector support m...

Page 58: ...fer Protocol SMTP server that you use on your network Username Displays or allows you to set the SMTP server user name Password Displays or allows you to set the SMTP server password Alert Condition S...

Page 59: ...of SNMP commands as described in the management information base MIB file You can download this file by browsing to smarttech com software and clicking the MIB file s link in the Hardware section for...

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Page 61: ...tings 52 Projector programming commands 53 Projector power state controls 53 Power state controls 55 Display controls 56 Audio controls 57 System controls 58 Service and support controls 60 Network co...

Page 62: ...traight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin number Projector s female RS 232 connector 2 Receive data Rx 3 Transmit...

Page 63: ...appears your serial interface configuration isn t correct Repeat step 3 4 Type commands to configure your settings NOTES o To see a list of commands available in the current operating mode type and th...

Page 64: ...he projector to allow you to retrieve information from the projector about the current state of one of the projector s operating parameters set parameter value Commands the projector to allow you to c...

Page 65: ...e available at that time These settings are available even when the projector is in Standby mode Usable command by power state Property Valid values Notes Standby idle On get get powerstate on off con...

Page 66: ...1 HDMI2 get set or get input VGA range of 1 5 HDMI range of 1 5 Composite None Next settable only not gettable A default SMART UX80 projector with no additional accessories has VGA1 HDMI1 and HDMI2 on...

Page 67: ...hen off prevents a user from changing the projector amplifier volume via the remote control or any attached control panel set or get volume Numeric value Range 20 20 default 0 This may be displayed to...

Page 68: ...has VGA1 HDMI1 and HDMI2 only set or get emergencyalertmsg text string 41 character maximum Contains text to be displayed when the emergencyalert function is turned on set or get emergencyalert on of...

Page 69: ...FACE 59 smarttech com kb 170340 Usable command by power state Property Valid values Notes Standby idle On set or get startupscreen smart default usercapture preview Chooses what splash screen to displ...

Page 70: ...for the projector s digital display processor get get fwvermpu Firmware version for the projector s microprocessor unit get get fwvernet Firmware version for the projector s network module If the net...

Page 71: ...ilure2 failure3 etc Failures detectable by the projector include the following overtemp fanlock fanDMD fanblower fansystem lamperror colorwheelbreak lampignite lampoverheat lampdriver lampoverhours ge...

Page 72: ...d to a network set or get set or get dhcp on off default When off the projector s network IP address subnetmask gateway and primary DNS values must all be set manually set or get set or get ipaddr A v...

Page 73: ...Valid values Notes Standby idle On set or get groupname text string These properties aren t used by any of the projector functions They exist only for human reference if desired set or get projectorn...

Page 74: ...ightroom Darkroom sRGB User set or get highbrightness on default off get nativeaspectratio 16 9 16 10 UX80 reports 16 10 UX80HD reports 16 9 set or get aspectratio fill default match 16 9 set or get b...

Page 75: ...whitepeaking Numeric value Range 0 10 Default 10 set or get degamma Numeric value Range 0 3 Default 2 set or get red Numeric value Range 0 100 Default 100 set or get green Numeric value Range 0 100 De...

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Page 77: ...etween the lightest and darkest parts of the image from 0 to 100 The default is 50 Frequency Adjusts the display data frequency of the projected image from 5 to 5 to match the frequency of your comput...

Page 78: ...ault is 2 Color Adjusts the Red Green Blue Cyan Magenta and Yellow colors on the projector from 0 to 100 to provide custom color and luminance output Each color has a default value of 100 Adjustments...

Page 79: ...recommended lamp replacement Lamp Mode Adjusts lamp brightness to Standard or Economy Standard displays a high quality bright image Economy increases the lamp life by decreasing the brightness of the...

Page 80: ...stretching and scaling the source video to match the projector s native resolution and aspect ratio Match Input displays the source video in its native resolution and aspect ratio As a result unused s...

Page 81: ...Disabled no associated USB input l VGA 1 USB 2 USB1 Source Enables touch for the selected video source VGA 1 VGA 2 HDMI or Disabled by associating the video source with the room computer USB receptacl...

Page 82: ...network s Dynamic Host Configuration Protocol DHCP as On or Off The default is on On enables a DHCP server on the network to automatically assign an IP address to the projector Off enables an adminis...

Page 83: ...ector s name as set by an administrator maximum 12 characters You can set the projector s name using the remote management features see Remotely managing your system through a network interface on pag...

Page 84: ...tly displayed video input source VGA HDMI1 HDMI2 or None Resolution Displays the projector s most recently detected video source signal resolution and refresh rate If there is no current video input s...

Page 85: ...tegrating your SMART Board interactive whiteboard system with peripheral devices Video format Your projector has a native video format and various video format compatibility modes You can change image...

Page 86: ...rbox 640 480 VGA 85 4 3 85 008 Pillarbox 800 600 SVGA 56 4 3 56 25 Pillarbox 800 600 SVGA 60 4 3 60 317 Pillarbox 800 600 SVGA 72 4 3 72 188 Pillarbox 800 600 SVGA75 4 3 75 Pillarbox 800 600 SVGA 85 4...

Page 87: ...settings on page 67 Signal format Aspect ratio Horizontal frequency kHz Vertical frequency Hz Match Input appearance 480i 525i 4 3 15 73 59 94 Full screen 480p 525p 4 3 31 47 59 94 Full screen 576i 6...

Page 88: ...ave a peripheral device to connect to your interactive whiteboard system NOTES l Measure the distance between the projector and the peripheral device you want to connect Make sure each cable has enoug...

Page 89: ...to the CAT 5 USB extender 2 Connect a VGA cable from the laptop computer to the computer OR Connect an HDMI cable from the laptop computer to the projector NOTES o If you use an HDMI cable change the...

Page 90: ...inition Content Protection HDCP compliant The SMART UX80 projector allows synchronization between two adjacent systems The two projectors can be connected with a CAT5 crossover cable to allow the cont...

Page 91: ...code Key code Byte 1 Byte 2 Byte 3 Byte 4 Input F1 8B CA 14 EB Power F1 8B CA 12 ED Menu F1 8B CA 1B E4 Up F1 8B CA 40 BF Left F1 8B CA 42 BD Enter F1 8B CA 13 EC Right F1 8B CA 43 BC Down F1 8B CA 4...

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Page 93: ...be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste Batteri...

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Page 95: ...diagrams ECP 16 projector 11 contact person 47 D DHCP 46 72 display modes 14 43 67 DNS 47 document cameras 78 drywall 8 dust iv DVD players 80 E e mail alerts 48 ECP about 4 lights and status of 39 us...

Page 96: ...r mode 16 M MAC support 76 mercury 83 mounting template 8 mute control 14 43 68 N native video formats 75 network communication 12 38 46 O original packaging 40 P passwords 39 48 49 72 pen tray about...

Page 97: ...ire cable 5 17 SMART Meeting Pro software on SMART GoWire cable 5 17 SMART UX80 projector See projector SMTP 48 SNMP 47 49 sound See audio startup screen 45 subnet mask 47 72 SVGA support 76 SXGA supp...

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