Smart Technologies Parts Kit for SMART Board 560, Configuration And User'S Manual

Page 1: ...Configuration and User s Guide Parts Kit for SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors ...

Page 2: ... the U S and or other countries All other third party product and company names may be the trademarks of their respective owners Copyright Notice 2009 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technol...

Page 3: ...d understand the safety warnings and precautions in this user s guide the Parts Kit for SMART Board 560 and 580 Interactive Whiteboards and UF55 Projectors document 134836 and the warnings document These safety warnings and precautions describe the safe and correct operation of your SMART Board interactive whiteboard system and its accessories helping you to prevent injuries and equipment damage A...

Page 4: ...he lamp ignition phase as this may lead to premature lamp failure Before turning the projector off keep the lamp on for a minimum of 15 minutes after turning it on to preserve the lamp life This projector detects its own remaining lamp life Replace the lamp when lamp life warning messages appears If you continue to use the projector after the replacement message appears the lamp might shatter or b...

Page 5: ...om the unit without supporting the projector s arm first To reduce the risk of fire or electric shock do not expose any component of your SMART Board interactive whiteboard system to rain or moisture Do not climb or allow children to climb on any part of your wall mounted SMART Board interactive whiteboard system Climbing on the interactive whiteboard or projector arm could result in personal inju...

Page 6: ... to the projector repeatedly can lock or damage the interactive whiteboard system After you turn off the system wait at least 15 minutes for cooling before starting the system Do not connect your serial cable directly to the projector s RS 232 serial interface The extended control panel s ECP s RS 232 serial interface is the only recommended connection point You must connect the USB cable that cam...

Page 7: ...e whiteboard system in direct sunlight Don t set up or use the interactive whiteboard system in an area with excessive levels of dust dirt humidity or smoke To reduce the risks associated with leaking batteries use only a coin cell type battery orient the battery s plus and minus terminals according to the markings on the remote control don t leave the battery in the remote control for an extended...

Page 8: ...vi Important Information 99 00964 20 A0 ...

Page 9: ... 15 Upgrading Your Version of SMART Board Software 15 Connecting the Cables to the UF55 Projector 16 Using Your Interactive Whiteboard System 23 Turning the System On and Off and Selecting an Input 23 After Completing the Installation 24 Using Your UF55 Projector 24 Maintaining Your UF55 Projector 29 Cleaning Your UF55 Projector 29 Transporting Your Projector 30 Troubleshooting Your Interactive Wh...

Page 10: ...EACH Directive 59 Restriction of Certain Hazardous Substances RoHS Directives 59 Batteries 59 Packaging 59 China s Electronic Information Products Regulations 60 U S Consumer Product Safety Improvement Act 60 Customer Support 61 Online Information and Support 61 Training 61 Technical Support 61 Shipping and Repair Status 61 General Inquiries 61 Registration 61 Warranty 62 Index 61 ...

Page 11: ...wall mounted short throw projector with your SMART Board 580 or 560 interactive whiteboard to create a complete interactive whiteboard system The following topics describe the features of the components and accessories included in your parts kit UF55 Projector System Features page 2 Standard Accessories page 3 ECP and Cable page 3 UF55 Remote Control page 3 ...

Page 12: ...m support with a controlled collapse feature PAL PAL N PAL M SECAM NTSC and NTSC 4 43 video system compatibility Composite S video and VESA RGB with additional interface support for Component YPbPr and Component YCbCr inputs with proper adapters not included WXGA QVGA VGA SVGA XGA SXGA SXGA and UXGA video format compatibility 1024 768 resolution Serial RS 232 interface on the ECP for connecting a ...

Page 13: ...he projector Direct inputs supported include A single HD DB15 RGB input connector and associated audio 3 5 mm jack for RGB or component video and HDTV sources YPbPr YCbCr with proper adapters not included An S video 4 pin mini DIN and associated audio two RCA jacks A composite video RCA jack and associated audio two RCA jacks A specialized harness cable provided by SMART allows output to the proje...

Page 14: ...4 About Your UF55 Projector Parts Kit 99 00964 20 A0 ...

Page 15: ...parts kit Environmental Requirements page 6 Choosing a Location for Your Interactive Whiteboard System page 7 Recommended Heights for Mounting page 7 Adjusting the Image Alignment page 8 Diagnosing Alignment Errors page 8 Performing an Image Alignment page 9 Focusing the Image page 14 Use the instructions from the UF55 projector boxes to install your parts kit including the projector and ECP mount...

Page 16: ...ltitude up to 6000 0 m to 1828 8 m 41 F to 86 F 5 C to 30 C from 6000 to 9800 1828 8 m to 2987 m Storage Temperature 40 F to 122 F 40 C to 50 C Humidity 30 to 70 relative humidity non condensing Water and Fluid Resistance Intended for indoor use SMART Board interactive whiteboard systems do not meet any salt spray or water ingress requirements Don t pour or spray liquids directly on interactive wh...

Page 17: ...eseller Using this template ensures that you Mount the UF55 projector at a safe height for head space clearance while maintaining enough space for airflow and installation access above the projector Position the projector at the correct height above the interactive whiteboard to make sure that the projected image aligns with the touch screen Dimensions on the template recommend a distance from the...

Page 18: ...reen Vertical keystone errors can occur when you mount the UF55 projector and the SMART Board interactive whiteboard on an uneven surface or a wall that has obstructions Horizontal keystone errors can occur when you swivel the UF55 projector too far from the SMART Board interactive whiteboard s vertical center when you mount the projector and the interactive whiteboard on an uneven surface or when...

Page 19: ...ve whiteboard s screen NOTES Project a computer image set to the proper resolution while performing the following steps If you don t have a computer use the projector s default blue background so that you can see the full projected image clearly SMART doesn t recommend adjusting the digital keystoning within the projector Instead use the mechanical adjustment described below Ensure that you remove...

Page 20: ...r UF55 Projector Parts Kit 99 00964 20 A0 b Tilt the projector left or right up or down or move it from side to side until the top edge of the projector image is parallel with the top edge of the interactive whiteboard ...

Page 21: ...ockwise using a 6 mm hex key not supplied to raise the boom Center Hex Screw b If the bottom edge of the projected image is larger than the top edge of the projected image and the sides of the projected image slope outwards toward the bottom of the projected image tilt the projector up or lower the projector s mounting boom to raise the image Turn the center hex screw at the base of the boom clock...

Page 22: ...dges of the projected image are horizonally parallel NOTE Don t pay attention to the position of the left and right edges in relation to the interactive whiteboard during this step 4 Align the interactive whiteboard with the projected image NOTE Move your SMART Board interactive whiteboard left or right on its mounting bracket to center the image on the interactive whiteboard ...

Page 23: ...to move backward and forward in the slot b Move the projector backward or forward on the boom to make the image larger or smaller NOTE During this step you may need to tilt or turn the projector slightly to keep the image square 6 Focus the projector using the focus lever see Focusing the Image on page 14 NOTE You may need to repeat all steps in smaller increments in order to fine tune the image 7...

Page 24: ... you remove the plastic lens cover from the projector To focus the projected image use the Focus Ring located on the bottom of the UF55 projector when the projector is attached to the boom To focus and adjust the image Rotate the Focus Ring lever right or left until the image is clear Focus Ring ...

Page 25: ... Projector page 16 Routing the Cables page 16 Connecting Audio Visual Outputs from Your Guest Computer to Your Interactive Whiteboard System s ECP Input page 20 Connecting Peripheral Visual or Audio Visual Devices page 21 To connect your 500 series interactive whiteboard refer to the SMART Board 500 Series Setup Instructions document 1247 To connect accessories to your SMART Board interactive whit...

Page 26: ...the top of the mounting bracket and down the left or right side of the interactive whiteboard Cabling for the UF55 and the ECP To connect the power ECP and network cables to the projector 1 Remove the projector s cable cover 2 Pass the cable through the boom and then connect it to the power supply receptacle Make sure that the power cable is in the farthest position to the right in the cable slot ...

Page 27: ...ables on the thinner portion of the ECP in the cable slot to the left instead 4 Set up the ECP cabling by connecting each section separately a Connect the S Video and two Audio cables from the ECP to the receptacles in section A b Connect the Video and two Audio cables from the ECP to the receptacles in section B c Connect the Audio 2 and Computer 2 VGA cables to the receptacles in section C ...

Page 28: ...hiteboard System 99 00964 20 A0 d Connect the ECP DB9 control cable from the ECP to the DB9 socket in section D 5 Connect the VESA RGB VGA connector and the DB25 connector from the harness cable to the ECP VGA Connector DB25 Connector ...

Page 29: ...nd Computer 1 VGA from your external computer section E b Connect the RJ45 network cable from your external LAN receptacle section F NOTE These cables are for optional equipment 7 Replace the projector s cable cover 8 Connect the projector s power cable to an outlet RJ45 Video S video Audio In Audio In VGA Out Audio 1 Audio Out Service Control Computer VGA 2 Audio 2 Computer VGA 1 VGA 3 5 mm ...

Page 30: ...onal not included that are long enough to connect your guest computer to your ECP 3 Connect the VGA cable to the VGA input on the bottom of your ECP Input 2 is the VGA connector Connect the other end of your VGA cable to your computer s video output 4 If you re connecting audio connect your audio cable to the audio input and then onnect the other end of the audio cable to your computer s audio out...

Page 31: ...hiteboard system 2 Connect the device s video cables to the ECP using the appropriate inputs Input 2 is the VGA connector input 3 is the S video 4 pin mini DIN connector and input 4 is the composite video input 3 For each peripheral device connect the device s audio cables to the associated red and white RCA jacks next to the appropriate video input To connect S video composite and other audio vis...

Page 32: ...22 Connecting Your Interactive Whiteboard System 99 00964 20 A0 ...

Page 33: ... and Off and Selecting an Input Your ECP has a Power button and four Input Selection buttons You can connect up to three peripheral devices and one host computer at the same time You can add your own labels to the ECP buttons To turn on the interactive whiteboard system and select an input 1 Press the ECP s Power button to turn on the system 2 Press an Input Selection button to select a video sour...

Page 34: ...g Your UF55 Projector The UF55 projector includes two LED indicators You can view the Power and Temperature status indicators on the projector s underside to determine the projector status and to troubleshoot unexpected behavior Using Your Remote Control The UF55 projector remote control enables you to open on screen projector menus and change the projector settings You can also use the remote con...

Page 35: ...applied only after you make all other changes to the boom This setting applies to the VGA inputs only V position This option adjusts the vertical position of the projected image from 5 to 5 NOTE Do not adjust this option unless advised to do so by a certified SMART Technical Support Specialist These settings can be applied only after all other changes to the boom are made This setting applies to t...

Page 36: ...rojector ID Use this option to set the projector ID number from 0 to 99 Keystone This option adjusts the vertical keystone on the projector from 40 to 40 NOTE Do not adjust this option unless advised to do so by a certified SMART Technical Support Specialist Aspect Ratio This options adjusts the image output to Fill Screen Match Input or 16 9 Start up Screen This option selects the type of start u...

Page 37: ...on Contact This option displays your contact information Multiple Languages Language Projector menu support is available in Brazilian Portuguese Czech Danish Dutch English default Finnish French German Greek Iberian Portuguese Italian Japanese Korean Norwegian Polish Russian simplified Chinese Spanish Swedish and traditional Chinese Projector Information Lamp Hours This field shows the duration of...

Page 38: ...28 Using Your Interactive Whiteboard System 99 00964 20 A0 ...

Page 39: ...spray cleaners or solvents near any part of the projector as it may damage or stain the projector IMPORTANT Follow these guidelines to clean the projector Avoid touching the lens If necessary use liquids or commercial solvents such as glass cleaners to clean the lens but don t spray them directly on the system If wiping the lens is unavoidable use protective gloves and dip a lint free cloth such a...

Page 40: ... so that it s available if you need to transport your system When required repack it with as much of the original packaging as possible This packaging was designed with optimal shock and vibration protection If your original packaging is no longer available you can purchase replacement packaging from your authorized SMART reseller ...

Page 41: ...receiving power Check your power cable RS 232 connector at the projector located below the power cable and power supply If nothing changes after checking your power cable RS 232 connector and power supply call your authorized SMART reseller Solid amber The projector is receiving power but is turned off Flashing green The projector is receiving power and is starting up Solid green The projector is ...

Page 42: ...tor turns off during use one of the following issues is occurring Your projector has overheated internally The projector can overheat due to a blocked air intake or exhaustor and ambient temperature over 55 C The temperature outside your projector is too high 1 Wait 15 minutes for the projector to cool down before attempting to restart 2 Make sure that nothing is blocking the air intake and exhaus...

Page 43: ...nect the power cable and then contact your authorized SMART reseller Lamp Failure If the Lamp Failure indicator message appears and the lamp turns off during use or won t turn on one of the following issues is occurring Your lamp over heated the lamp can overheat due to a blocked air intake or exhaustor The lamp temperature is too high You need a new lamp because the lamp has reached the end of it...

Page 44: ...power source Your projector has an internal problem 1 Check the power source and then make sure that all cables are connected 2 Confirm that your projector is connected to an active power outlet 3 Check that the pins on the connectors aren t broken or bent 4 Make sure the Hide Display feature on the remote control is disabled 5 If the previous steps don t resolve the issue disconnect the power cab...

Page 45: ...ings page 36 UF55 Projector Powerstates page 37 Command Inventory page 38 Powerstate Control page 40 Source Selection page 41 Video Control page 42 Audio Control page 43 Network Information page 43 System Information page 45 Programming Commands for Your SMART Board Interactive Whiteboard System Settings You can externally manage projector settings by connecting a computer or room control system t...

Page 46: ...tings The UF55 projector s serial interface settings are not configurable You must configure your computer s serial communication program such as Microsoft HyperTerminal or your room control system s serial communication settings with the following values NOTES All commands should be entered in ASCII format Terminate all commands with a carriage return All responses from the ECP are terminated wit...

Page 47: ...f available commands type and then press ENTER When you use a terminal emulation program turn on your program s local echo setting if you want to see characters as you type them UF55 Projector Powerstates The UF55 projector responds to commands only at certain power levels and times There are four projector powerstates Idle Powering startup On operating Cooling idle The embedded firmware program c...

Page 48: ...se There are two ways to program the command sequence to turn on the system wait for the powering cycle to finish and select an input source Allow the ECP to sequence the commands Control the sequence programmatically 1 Type on and then press ENTER 2 Type set input vga1 and then press ENTER CAUTION Cycling power to the projector repeatedly can lock or damage the interactive whiteboard system Allow...

Page 49: ...64 20 A0 Appendix A Remotely Managing Your Interactive Whiteboard System 39 Send Command on Send Command get powerstate Response powerstate on Wait for Command Prompt Send Command set input vga1 NO YES Wait for Command Prompt Wait for Command Prompt ...

Page 50: ... within 10 seconds of the first or the first command times out Field Possible Values Description off option Now This is an optional field which when specified shuts down the projector immediately If Now isn t specified a dialog box appears with the message Press Power Button to Turn off Projector A second off command must be sent within 10 seconds to completely turn off the projector or else the p...

Page 51: ...rent no get input current input current yes Field Possible Values Description target input VGA1 VGA2 Composite S Video Allows you to select which application you would like to switch to current input VGA1 VGA2 Composite S Video None Indicates the current input selected NOTE The None value is a non selectable value that appears when you enter a get input command while the projector is in idle mode ...

Page 52: ...alues Description target brightness val val 0 to 100 If you specify a or before the value it adds or subtracts it from the current value If you indicate a specific numerical value it sets the brightness directly to the number current brightness 0 to 100 Indicates the current brightness target contrast val val 0 to 100 If you specify a or before the value it adds or subtracts it from the current va...

Page 53: ...value If you indicate a specific numerical value it sets the volume directly to the number current volume 20 to 20 Indicates the current volume selected Network Information Allows you to switch network information Command Response Powered off get netstatus netstatus current yes set dhcp dhcp current yes get dhcp dhcp current yes set ipaddr ipaddr current yes get ipaddr ipaddr current yes set subne...

Page 54: ...get ipaddr x x x x Displays the target IP address only if dhcp off current subnetmask x x x x Displays the current subnet mask target subnetmask x x x x Displays the target subnet mask current gateway x x x x Displays the current gateway target gateway x x x x Displays the target gateway current primarydns x x x x Displays the current primary DNS target primarydns x x x x Displays the target prima...

Page 55: ... get bootver bootver current yes Field Possible Values Description current projectorid 0 to 99 Displays the projector s assigned ID number current serialnum xxxxxxxxxxxxx Displays the projector s serial number current lamphrs 0 to 5000 Displays the current lamp hour usage current syshrs 0 to 5000 Displays the current system hour usage current fwverddp x x x x Displays the projector s DDP version c...

Page 56: ...46 Appendix A Remotely Managing Your Interactive Whiteboard System 99 00964 20 A0 ...

Page 57: ...ing the Lamp Timer page 57 Replacing the Projector Lamp If a lamp fails or if a replacement message appears on the screen of the UF55 projector a qualified person can replace the projector lamp Don t access the service panel without a replacement lamp and instructions in hand WARNING NOTE Ensure that you remove the plastic lens cover from the projector Do not attempt to service the projector other...

Page 58: ...ife This projector detects its own remaining lamp life Replace the lamp when lamp life warning messages appears If you continue to use the projector after the replacement message appears the lamp might shatter or burst scattering glass throughout the projector headWhen the lamp is approaching the end of its life the message Lamp is approaching the end of its useful life in full power operation app...

Page 59: ...remove the projector from the boom 1 Wait for the projector to cool by allowing the fan to completely shut down Disconnect the power cable at the projector to shut down the lamp Disconnect the power cable from the power outlet 2 Disconnect all remaining connected cables Pull the cable cover forward and leftward to remove the cable cover from the slot Two people are required to remove the projector...

Page 60: ...mp 99 00964 20 A0 3 While firmly holding the projector with your hand and without putting pressure or weight on the projector boom remove the one screw holding the cover in place Put the screw in a safe place Remove the cover on the top of the boom ...

Page 61: ...ay from the interactive whiteboard s screen and then tighten the wingnut 5 Remove the one screw on the bracket with a Phillips No 2 screwdriver The projector may drop freely if it is moved around with the screw not in place Use two hands when removing the projector from the boom Put the screw in a safe place 6 Carefully unhook the projector from the hooks on the projector boom Lay the projector fl...

Page 62: ...completely off and then disconnect the power cable 2 Wait at least 30 minutes for the projector to completely cool down 3 Pull up the outer lamp cover using your finger 4 Remove the outer lamp cover and keep it in a safe place 1 Loosen the two screws on the inner lamp module with a Phillips No 2 screwdriver The screws release from the projector but not from the lamp module 2 Allow sufficient time ...

Page 63: ...ch any part of the lamp except the housing 4 Remove the old lamp Recycle or dispose of the old lamp according to your local waste authority 5 Remove the new lamp from all of its packaging 6 Put the new lamp into the lamp slot and push it all the way down Tighten the lamp locking screws until the new lamp is secure ...

Page 64: ...ching the Projector 1 Align the hooks on the boom with the slots on the projector and then slide the projector into place NOTE Hold the projector firmly when re attaching it The projector is the only part moving The boom stays stationary WARNING Two people are required to mount the projector To re attach the projector to the boom ...

Page 65: ...u removed when you took the projector off the boom Secure the projector to the plate with the screw 3 Re attach your projector padlock optional 4 Connect all cables to the projector and then attach the cable cover 5 Connect the power cable to the wall power outlet Wait for the projector to turn on completely ...

Page 66: ...ing Your UF55 Projector Lamp 99 00964 20 A0 6 To re adjust your image see pages 9 to 13 Attach the cover on the top of the boom Tighten the screw until it is secure without putting pressure or weight on the projector boom ...

Page 67: ...eset access the service menu by pressing DOWN UP UP LEFT UP on the remote control Select on the lamp Select Lamp Hour Reset Yes Your lamp reset count increases by one 3 Wait five minutes for the projector lamp to warm up 4 Put the system into Idle mode by pressing the power button twice on the ECP or remote control The power button light on the ECP turns solid amber when the system is in Idle mode...

Page 68: ...58 Appendix B Replacing Your UF55 Projector Lamp 99 00964 20 A0 ...

Page 69: ...rmation on which recycling agency to contact Restriction of Certain Chemicals REACH Directive The European Union has enacted the EU REACH Directive which restricts the use of certain chemicals in products SMART Technologies is committed to complying with this initiative Restriction of Certain Hazardous Substances RoHS Directives This product meets the requirements of the European Union s Restricti...

Page 70: ...ic Information Products SMART Technologies products fall under this classification and meet the requirements for China s EIP regulations U S Consumer Product Safety Improvement Act The United States has enacted the Consumer Product Safety Improvement Act which limits the lead Pb content in products SMART Technologies is committed to complying with this initiative ...

Page 71: ...it www2 smarttech com st en US Where to Buy All SMART products include online telephone fax and e mail support Online www smarttech com contactsupport Telephone 1 403 228 5940 or Toll Free 1 866 518 6791 U S Canada Monday to Friday 5 a m 6 p m Mountain Time Fax 1 403 806 1256 E mail support smarttech com Shipping and Repair Status Contact SMART s Return of Merchandise Authorization RMA group Optio...

Page 72: ...62 Customer Support 99 00964 20 A0 Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product at the time of purchase ...

Page 73: ...c Information 60 Cleaning Mirror 29 Your UF55 projector 29 Connecting Connecting a host computer to the ECP 15 20 Digital and document cameras 21 DVD players and VCR s 21 Peripheral visual or audio visual devices 21 E Environmental requirements Cautions 6 Dust and scratching 6 Electrostatic discharge 6 Humidity 6 Water and fluid resistance 6 Wave interference 7 Extended control panel ECP About 3 C...

Page 74: ...lights 31 T Troubleshooting Warning lights 31 Turning on your system 23 U U S Consumer Product Safety 60 UF55 projector Adjusting settings 27 Cleaning 29 Remote control 3 24 Removing the projector plate assembly 47 Replacing the lamp 47 Resetting the lamp timer 56 Using 24 Won t turn on 31 UF55 projector Removing the projector plate assembly 49 Using Adjusting your UF55 projector settings 27 Image...

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Page 76: ...MART Technologies 3636 Research Road NW Calgary AB T2L 1Y1 CANADA www smarttech com support www smarttech com contactsupport Support 1 403 228 5940 Toll Free 1 866 518 6791 U S Canada 99 00964 20 REV A0 ...