Smart Technologies SMART Board 400iv, Configuration And User'S Manual

Page 1: ...SMART Board 400iv Interactive Whiteboard System Configuration and User s Guide...

Page 2: ...n the part of SMART Patent No US5448263 US6141000 US6337681 US6421042 US6540366 US6563491 US6674424 US6747636 US6760009 US6803906 US6829372 US6954197 US7184030 US7236162 US7289113 US7342574 US7379622...

Page 3: ...d models Contact your authorized SMART reseller smarttech com wheretobuy for more information Safety warnings cautions and important information W W A R N I N G l Failure to follow the installation in...

Page 4: ...o stabilize to room temperature before operation to prevent possible damage to the unit l Do not place the unit in hot locations such as near heating equipment Doing so could cause a malfunction and s...

Page 5: ...er button twice on the remote control or projector to put the system into Standby mode and then allow the lamp to cool for 45 minutes l Do not spray cleaners solvents or compressed air near any part o...

Page 6: ...llow these guidelines to clean the projector o Wipe the exterior of the projector with a lint free cloth o If necessary use a soft cloth moistened with a mild detergent to clean the projector housing...

Page 7: ...nded for use in office and classroom environments Not for industrial use where heavy dust and pollutants can cause malfunctions or impaired operation Periodic cleaning is required in areas with heavie...

Page 8: ......

Page 9: ...ng your interactive whiteboard 20 Integrating other devices 21 Video format compatibility 21 Connecting peripheral sources and outputs 23 Maintaining your interactive whiteboard system 25 Maintaining...

Page 10: ...Waste Electrical and Electronic Equipment regulations WEEE directive 69 Restriction of Certain Hazardous Substances RoHS directive 69 Batteries 69 Packaging 70 China s Electronic Information Products...

Page 11: ...sories 4 Pen 4 Remote control 4 Optional accessories 4 Your SMART Board 480iv interactive whiteboard system combines the wall mounted short throw SMART V25 projector with a SMART Board 480 interactive...

Page 12: ...ng the screen When you use SMART software with your SMART Board 480iv interactive whiteboard system you can write or draw over the projected computer image in digital ink and then save these notes to...

Page 13: ...A video format compatibility l Native 1024 768 resolution l Remote management via a serial RS 232 interface l An alert broadcast feature that enables administrators to send notification messages to ne...

Page 14: ...projector Use the remote control to access menu options system information and input selection options Optional accessories You can add a variety of optional accessories to best meet your specific ne...

Page 15: ...em installation document for instructions on how to install your product and use the mounting template I I MP OR TA N T Use the instructions included with your SMART V25 projector to install your inte...

Page 16: ...ll attach both the mounting bracket and the safety tether to a stud to safely support the projector s weight If you use only drywall anchors the drywall can fail resulting in product damage and possib...

Page 17: ...l cables pass along the top of the interactive whiteboard wall mounting bracket and then down the side of the interactive whiteboard N N OTE Don t connect the power cable to a power outlet until you c...

Page 18: ...talled on your computer take this opportunity to upgrade your software to ensure compatibility Securing the interactive whiteboard system This section explains how to secure the different components o...

Page 19: ...and also explains how to set up your remote control retrieve system information access the projector s image adjustment options and integrate your interactive whiteboard system with peripheral device...

Page 20: ...ccordance with applicable regulations g To access or replace the remote control battery 1 Hold down the side release on the left side of the battery holder and pull the battery holder completely out o...

Page 21: ...isplay the image l Press once to freeze the image For example you can display a question on the screen while you check your e mail l Press again to hide the image that is to display a black screen l P...

Page 22: ...0 to 63 This setting applies to VGA inputs only H position Moves the projected image s horizontal position left or right from 0 to 100 Don t adjust this setting unless you re advised to by a certified...

Page 23: ...e volume the volume is restored automatically You can prevent this from happening by disabling the volume control Disable Volume Control Disables the projector s volume control Closed Captioning Turns...

Page 24: ...mode Select 0 to turn off the timer Zoom Adjusts the zoom to the center of the image in or out from 0 to 30 The default is 0 This setting affects image adjustments done mechanically to the boom Projec...

Page 25: ...ersing any menu changes you made This action is irreversible Don t adjust this setting unless you want to reset all of the applied settings or unless you re advised to by a certified SMART Support spe...

Page 26: ...Language menu Language Selects language preference Projector menu support is available in English default Brazilian Portuguese Czech Danish Dutch Finnish French German Greek Iberian Portuguese Italia...

Page 27: ...sion in x x x x format Model Number Displays the projector s model number Serial Number Displays the projector s serial number Focusing the image To focus the projected image use the focus ring on the...

Page 28: ...ses or decreases in size especially at the bottom of the projected image l When adjusting keystone tilt ensure that the top and bottom edges of the image are horizontal before you position the left an...

Page 29: ...eo input and left and right RCA audio input Video source not included 8 RJ45 Network for web page management and SNMP access N N OTE S l To connect your SMART Board 480 interactive whiteboard see the...

Page 30: ...ies of your interactive whiteboard For more resources go to smarttech com click the flag icon to the right of the SMART logo and then select your country and language In the Support section of this we...

Page 31: ...480iv interactive whiteboard system with peripheral devices Video format compatibility SMART V25 projectors have a native video format and various video format compatibility modes You can change image...

Page 32: ...n 1024 768 XGA 60 4 3 60 Full screen 1024 768 XGA 70 4 3 70 Full screen 1024 768 XGA 75 4 3 75 Full screen 1024 768 XGA 85 4 3 85 Full screen 1024 768 MAC 19 4 3 75 Full screen 1152 864 SXGA1 75 4 3 7...

Page 33: ...with black bands along the top and bottom edges of the screen The Match Input command could deliver video modes with blank bands along the top and bottom edges of the screen depending on the input re...

Page 34: ...output to your projector 1 Connect your peripheral device s input cables to the projector 2 Switch input sources to the peripheral device by pressing the Input button on the remote control C H A P T...

Page 35: ...ods for properly cleaning and preventing damage to your SMART Board 480iv interactive whiteboard system Maintaining your interactive whiteboard For information on maintaining your interactive whiteboa...

Page 36: ...following procedure l Two people are required to remove the projector from the boom and then replace it after replacing the projector lamp module N N OTE Make sure that you have a replacement project...

Page 37: ...e the screw from the boom end cap and then remove and set aside the boom end cap and screw 5 Loosen the locking screw and the knob on the projector mounting plate C H A P T E R 5 Maintaining your inte...

Page 38: ...plate over the cables 7 Using the M3 hex wrench remove the three screws connecting the projector mounting plate to the projector and then set aside the projector mounting plate and screws 8 Turn over...

Page 39: ...wo screws from the lamp cover 2 Remove the lamp cover and then set it and the two screws aside in a safe place 3 Remove and dispose of the lamp protection film 4 Using the screwdriver loosen the screw...

Page 40: ...f the lamp module according to your local waste authority 7 Remove the replacement lamp module from its packaging C C A U TI ON Do not touch any part of the lamp module except the housing 8 Lower the...

Page 41: ...t 11 Replace the outer lamp cover and then replace the screws holding the cover to the projector g To place the projector on the boom 1 Turn over the projector 2 Replace the projector mounting plate o...

Page 42: ...unting plate and projector onto the boom N N OTE Take care when sliding the projector mounting plate over the cables 4 Tighten the knob and the locking screw C H A P T E R 5 Maintaining your interacti...

Page 43: ...rform the previous procedures For more information see the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide smarttech com kb 153153 and Adjusting the image on pag...

Page 44: ...d then press OK Both Lamp Hour values Standard and Economy are reset to zero C C A U TI ON Do not use the Lamp Hour Reset feature unless you have just replaced the lamp Resetting the lamp hour counter...

Page 45: ...projector Power light isn t lit 40 Resolving network communication issues 41 Resolving audio issues 41 Resolving video issues 42 Resolving image issues 42 Loss of signal 42 No projected image 43 Parti...

Page 46: ...vertical center of your interactive whiteboard Use the instructions in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide smarttech com kb 153153 to eliminate...

Page 47: ...projector is off but still receiving power Standby mode Press the Power button on the remote control to turn it on Flashing green Off The projector is in the powering startup power state Wait for the...

Page 48: ...orming an initial troubleshooting on your projector will reduce the time of a support call Your projector doesn t respond to commands If your projector doesn t respond to commands or if it starts to d...

Page 49: ...led g To resolve the Fan Failure error 1 Follow steps 1 to 5 of To resolve the Projector Overheated error above 2 If the lamp doesn t illuminate put the projector into Standby mode and wait 15 minutes...

Page 50: ...on or if it continues to display the lamp error message disconnect the power cable and then contact your authorized SMART reseller smarttech com wheretobuy The projector Power light isn t lit If the...

Page 51: ...escription of the IP address field Enter this IP address into your browser or SNMP agent 4 If you still don t have network access contact your network administrator If your administrator is unable to...

Page 52: ...let and then wait at least 60 seconds 5 Connect the power cable and then turn on the projector 6 If the previous steps don t resolve the issue contact your authorized SMART reseller smarttech com wher...

Page 53: ...2 Ensure that your cables are correctly and securely connected as described in the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation Guide smarttech com kb 153153 3 Che...

Page 54: ...els list select the resolution you need 5 Verify that the resolution setting of the monitor display is lower than or equal to 1024 768 The image from your connected laptop computer isn t projected Lap...

Page 55: ...rocedure g To resolve the vertical flickering bar issue 1 Adjust the Frequency setting in the on screen display See Image Adjustment menu on page 12 2 Check the display mode of your computer s graphic...

Page 56: ...tight l Confirm that all cables are held in place with the appropriate cable clip l Adjust the projected image See the included SMART Board 480iv and 680iv Interactive Whiteboard Systems Installation...

Page 57: ...the projector At some point during troubleshooting you might need to reset all projector settings I I MP OR TA N T This action is irreversible g To reset all projector settings 1 Using the remote cont...

Page 58: ...o transport your interactive whiteboard system When required repack it with all of the original packaging This packaging was designed to provide optimal shock and vibration protection If you no longer...

Page 59: ...inventory 56 Value based command methods 56 Absolute values and adjustment values 56 Video source specification values 57 Powerstate controls 58 Source selection controls 58 General source controls 5...

Page 60: ...You can also view the IP address by accessing the projector s Network Settings menu page see Network settings on page 52 g To use the management web page 1 Start your Internet browser 2 Type the IP a...

Page 61: ...ound and Off to turn off mute Volume Control Enables volume control Select On to enable volume adjustment and select Off to disable volume adjustment if you prefer to use your audio system or speaker...

Page 62: ...maximum 12 characters Projector Name Displays the projector s name maximum 12 characters Location Displays the projector s location maximum 16 characters Contact Displays the contact name or number fo...

Page 63: ...then press Submit N N OTE The projector sends an alert e mail SMART Alert to your e mail address Press E mail Alert Test to confirm your e mail address by sending a test e mail SMART Alert Test Mail...

Page 64: ...on so that a straight through male to female RS 232 serial cable connects to the projector s serial interface in the following arrangement Pin number Projector s female RS 232 connector 2 Transmit 3 R...

Page 65: ...2 Connect your computer to the serial connection cable you previously connected to the projector 3 Configure your serial interface settings using the values in the table in the previous section and t...

Page 66: ...ase sensitive Type commands exactly as they appear in the left column of the tables with the proper value or setting in the center column l Check your entries carefully before entering your commands l...

Page 67: ...escribed in Source selection controls on next page in a command to set an absolute value or adjustment value to a source other than the active source You can do this while the selected source is inact...

Page 68: ...d within 10 seconds to put the projector into Standby mode off now Shuts down the projector immediately You can t delay or cancel this command get powerstate Indicates the projector s current powersta...

Page 69: ...se controls are unavailable when the projector is in Standby mode You can specify custom color values for all inputs These commands inform you of the current source settings Command Response get displ...

Page 70: ...an value set magenta value 0 to 100 magenta value set yellow value 0 to 100 yellow value set videofreeze target on off videofreeze target Additional VGA source controls Your VGA source supports all th...

Page 71: ...the composite video source is disconnected N N OTE Some of these commands are invalid with VGA video sources These commands inform you of the current composite video source settings Command Response...

Page 72: ...plays other regional languages such as French or Spanish depending on television channel or media setup Network controls These commands control your projector s network status and settings These setti...

Page 73: ...torid projectorid current projector ID number get hposition hposition current horizontal position setting get vposition vposition current vertical position setting get aspectratio aspectratio current...

Page 74: ...hrs current lamp hours of operation get syshrs syshrs current projector hours of operation get fwverddp fwverddp current projector firmware version get fwvernet fwvernet current network firmware versi...

Page 75: ...brightness target on off highbrightness target set autopoweroff value 0 to 240 autopoweroff value set zoom value 0 to 30 zoom value set projectorid value 0 to 99 projectorid value set hposition value...

Page 76: ...description set locationinfo description Enter a descriptor no more than 16 characters long locationinfo description set contactinfo description Enter a descriptor no more than 16 characters long con...

Page 77: ...te these features Simple Network Management Protocol SNMP SMART V25 projectors support a list of SNMP commands as described in the management information base MIB file You can download this file by br...

Page 78: ......

Page 79: ...ire further information please contact your reseller or SMART Technologies for information on which recycling agency to contact Restriction of Certain Hazardous Substances RoHS directive This product...

Page 80: ...ducts complies with applicable packaging laws China s Electronic Information Products regulations China regulates products that are classified as EIP Electronic Information Products SMART Technologies...

Page 81: ...tacting SMART Support Your local reseller can resolve most issues without delay N N OTE To locate your local reseller visit www smarttech com wheretobuy All SMART products include online telephone fax...

Page 82: ...91 U S Canada Fax 1 403 228 2500 E mail info smarttech com Warranty Product warranty is governed by the terms and conditions of SMART s Limited Equipment Warranty that shipped with the SMART product a...

Page 83: ...posite video connections 23 59 61 connection diagrams projector 18 consumer product safety 70 contact information 72 contact person 52 D DHCP 52 62 DNS 52 62 document cameras 23 documentation 71 dust...

Page 84: ...teries 69 location 6 52 M MAC address 62 MAC support 22 mounting template 6 mute control 11 62 N native video formats 21 network communication 19 41 52 62 O online support 71 options 4 original packag...

Page 85: ...projector SMTP 53 SNMP 67 sound See audio subnet mask 52 62 SVGA support 22 SXGA support 22 T Technical Support 71 temperatures operating and storage v training 71 transportation 48 trap destination a...

Page 86: ......

Page 87: ......

Page 88: ...Toll Free 1 866 518 6791 U S Canada or 1 403 228 5940 www smarttech com...