Chapter 6
Troubleshooting
65
Troubleshooting the SMART Ink plug-ins for
Microsoft Office
If the SMART Ink plug-ins for Microsoft Office aren’t installed or working correctly, complete the following
troubleshooting steps:
1. Ensure the Tablet PC components are turned on (see
Turning on Tablet PC components
2. If the Tablet PC components are turned on but the SMART Ink plug-ins are still not working correctly,
make sure the SMART Ink plug-ins are enabled (see
Enabling the SMART Ink plug-ins
below).
3. If the SMART Ink plug-ins are enabled but are still not working correctly, repair the SMART Ink plug-ins
(see
Repairing the SMART Ink plug-ins
4. If the SMART Ink plug-ins are repaired but are still not working correctly, ask your system administrator
to reinstall SMART Ink.
IMPORTANT
You might need to log in as an administrator to perform these steps.
Enabling the SMART Ink plug-ins
NOTE
This procedure may vary depending on your version of Microsoft Office.